App is horrendous to use App is horrendous to use. If you start a transfer the transfer takes forever going in or out. Way longer than a couple days. What's the most annoying is you'll schedule a transfer and then it doesn't show up in pending after a day. It's just gone. I tried to transfer money to Fair and nothing transferred at all. I had to call in to make sure the transfer was even going through as only they could see it. The first transfer worked. Second one did not for some reason and the app doesn't show anything so at this point I'm out. If the app doesn't work well and the layout is garbage then I'm not going to move my savings to your account. Just doesn't give me a warm and fuzzy feeling when I can't see where my money is in the process. I also can't ever seem to call anyone. Everytime I click call customer service in the app it says nobody is available no matter what time it is. Closing my account today.

Excellent customer care! Being a new platform, I needed help navigating online,but once I was able to get assistance with great customer service it was fairly simple to link all accounts and make transfers. I am absolutely grateful for all the help I needed both via text and personal calls. Looking forward to being a loyal client and watch my funds grow:)

Phenomenal company with a clear idea of… Phenomenal company with a clear idea of helping out its clients and community at large. I have been afforded immediate help even in off hours. Their commitment to their clients is unparalleled. Easy banking with all facilities afforded with no charges associated. Beat a brick and mortar bank and then some. Try their wealth building account and see how easily they eliminate all competition with your guaranteed dividends. Give them a try and receive the type of care the bigger banks can’t give you. Highly recommend.

Great interest The 4% interest is great! I've also had an easy time reaching someone who can help me if I have a question or an issue. The only reason I don't give them 5 stars is that there is a fairly low limit on how much money you can withdraw at once. Update: By "withdrawing" I mean transfer to another bank account. The company did raise my limits but it could still be an issue if I need to make a large purchase (say, a down payment on a house). Maybe there is a work-around?

Your gung ho bank pulled the rug out… Your gung ho bank pulled the rug out from under on everyone and is forcing us to close our accouts. Yeah that's FAIR alright! It's all over folks! Bank is going in a different direction; one that does NOT include us. All accounts need to be closed by 12/20/22.