First Time Homeowner!! The team at Equity Prime Mortgage did a great job! I worked with several different team members at different phases of the mortgage process from initial estimates, to paperwork collection, and underwriting. Each member of the team was on top of every detail and I didn't need to re-explain anything. Besides the low interest rate, the biggest thing was the much lower than expected closing costs. They closed the deal on time!

Damien Russell and Amanda Frederick - Did an Awesome Job!!! Damien was patient and very helpful. He set my expectations properly and met his commitments, even beating the turnaround time. Amanda really was helpful in getting a lien removed by connecting me to the right people and expediting the process. In the end, I would recommend going with Equity Prime and will use them again on my next Home Loan purchase!

Bad Experience I had an awful experience with my lender. She lost several of my papers, many with sensitive information on them. She also sent the wrong documents to me in more than one occasion. She was not timely in responding back to phone calls or emails and came to closing late.

Nightmare experience! Our experience was nothing short of a nightmare! The process took over 65 days, we almost lost our dream home TWICE! The underwriter fought us every step of the way on the most self explanatory things. We eventually had to involve the COO to get things moving. Our closing was delayed four times, including the day of our last signing. Stay far away from this company!

Much more attentive lenders out there Working with Will feels like working with Keanu Reeves in Bill and Ted’s Excellent Adventure . . . or working with some “surfer dude” on “island time.” Maybe he’ll get back to you, probably not. Maybe he’s got better things to do. Probably does. We spent an entire day putting together everything from social security cards to w-2s to bank statements. Not only did he not honor his response commitment, he simply never bothered to respond again. Ever. Left me wondering if we’d just had our information stolen. I’d avoid. Anyone who can’t make you feel like you’re the #1 customer and that their business depends on you doesn’t deserve it. This guy and operation fell WELL SHORT of that feeling for us.