We just wanted to say our experience was fantastic, professional & hassle free! We just wanted to say our experience with Matt and our processor Amanda at Equity was fantastic! From the very beginning Matt was up front about the process and right there to answer any questions or concerns. This was an amazingly hassle free refinance and I'd definitely recommend Equity Prime Mortgage to family and friends!!!

First Time Homeowner!! The team at Equity Prime Mortgage did a great job! I worked with several different team members at different phases of the mortgage process from initial estimates, to paperwork collection, and underwriting. Each member of the team was on top of every detail and I didn't need to re-explain anything. Besides the low interest rate, the biggest thing was the much lower than expected closing costs. They closed the deal on time!

Equity Prime is the best! I have utilized Equity Prime three times to refinance my primary residence. Not only has Steve Carpitella and his staff saved me thousands of dollars, his sound financial advice has allowed me to utilize my assets to make other real estate investments that I never thought were possible. I have recommended Equity Prime to my family and friends who also have nothing but great things to say about Equity Prime, from first time home buyers to refinancing. The staff is so thorough, make the process so easy and they are prompt. I have not found the level of customer service anywhere that I get with Equity Prime.

Nothing they quoted me turned out to be true Nothing they quoted me turned out to be true at the end. It was a bait and switch to get me to move from another lender to them. They were supposed to lock us in, but didn’t and kept up the charade until we could not get our earnest money back. I do a lot of real estate transactions and used them because this was an out of state purchase. Highly unprofessional and downright dishonest. I did find another lender that was true to their word!

Much more attentive lenders out there Working with Will feels like working with Keanu Reeves in Bill and Ted’s Excellent Adventure . . . or working with some “surfer dude” on “island time.” Maybe he’ll get back to you, probably not. Maybe he’s got better things to do. Probably does. We spent an entire day putting together everything from social security cards to w-2s to bank statements. Not only did he not honor his response commitment, he simply never bothered to respond again. Ever. Left me wondering if we’d just had our information stolen. I’d avoid. Anyone who can’t make you feel like you’re the #1 customer and that their business depends on you doesn’t deserve it. This guy and operation fell WELL SHORT of that feeling for us.