Equity Prime is the best! I have utilized Equity Prime three times to refinance my primary residence. Not only has Steve Carpitella and his staff saved me thousands of dollars, his sound financial advice has allowed me to utilize my assets to make other real estate investments that I never thought were possible. I have recommended Equity Prime to my family and friends who also have nothing but great things to say about Equity Prime, from first time home buyers to refinancing. The staff is so thorough, make the process so easy and they are prompt. I have not found the level of customer service anywhere that I get with Equity Prime.

We just wanted to say our experience was fantastic, professional & hassle free! We just wanted to say our experience with Matt and our processor Amanda at Equity was fantastic! From the very beginning Matt was up front about the process and right there to answer any questions or concerns. This was an amazingly hassle free refinance and I'd definitely recommend Equity Prime Mortgage to family and friends!!!

My AWESOME experience! I had an AWESOME experience with Edgar and his team at Equity Prime Mortgage! They were attentive, patient, caring and so understand. They led us through the process and educated us when we did not understand. They listened to our concerns and answered our questions. Their customer service is impeccable, to say the least. THANK YOU team Lozado for all you did to make our dream of home ownership come true.

Bad Experience I had an awful experience with my lender. She lost several of my papers, many with sensitive information on them. She also sent the wrong documents to me in more than one occasion. She was not timely in responding back to phone calls or emails and came to closing late.

Nothing they quoted me turned out to be true Nothing they quoted me turned out to be true at the end. It was a bait and switch to get me to move from another lender to them. They were supposed to lock us in, but didn’t and kept up the charade until we could not get our earnest money back. I do a lot of real estate transactions and used them because this was an out of state purchase. Highly unprofessional and downright dishonest. I did find another lender that was true to their word!