Gregory and Karen
GBWe just wanted to say our experience was fantastic, professional & hassle free! We just wanted to say our experience with Matt and our processor Amanda at Equity was fantastic! From the very beginning Matt was up front about the process and right there to answer any questions or concerns. This was an amazingly hassle free refinance and I'd definitely recommend Equity Prime Mortgage to family and friends!!!
Pierre and Ketsia Alexandre
GBMy AWESOME experience! I had an AWESOME experience with Edgar and his team at Equity Prime Mortgage! They were attentive, patient, caring and so understand. They led us through the process and educated us when we did not understand. They listened to our concerns and answered our questions. Their customer service is impeccable, to say the least. THANK YOU team Lozado for all you did to make our dream of home ownership come true.
Sean
GBThe team at Equity Prime were great The team at Equity Prime were great. Eric and Chris worked to get me the best mortgage program for my situation. They were communicative and explained everything clearly. Ali was great in getting my loan through in an efficient manner without unneeded steps. I was very happy with the whole experience. It was a fantastic job by everyone involved. I will not hesitate to recommend Equity Prime to my friends and family.
Wade and Melissa
GBDamien Russell and Amanda Frederick - Did an Awesome Job!!! Damien was patient and very helpful. He set my expectations properly and met his commitments, even beating the turnaround time. Amanda really was helpful in getting a lien removed by connecting me to the right people and expediting the process. In the end, I would recommend going with Equity Prime and will use them again on my next Home Loan purchase!
Amanda
GBðŸ˜ðŸ˜ðŸ˜ EPM did everything to help us in the beginning. Once they knew they had our business and we were stuck, they started slacking and not telling us they needed things and not telling us what was happening and basically not communicating at all. For first time home buyer this was EXTREMELY frustrating. I will NEVER recommend EPM to anyone looking for mortgage services.