Criminals.. We have been going through this for almost 4 months and paid for 3 extensions and have no clue when we are closing. Our family is being forced to put our stuff in storage and couch surf with 5 small children. You guys are criminals. We have paid thousands of dollars in BS fees and done everything that has been asked of us. They have moved the closing date twice now and have no prospects of another date..

I would not recommend Equity Prime Mortgage. First major concern was when loan agent paused the loan process after the seller's agent called her and said that the deal may fall through because of tough negotiations. This caused serious stress to meet our deadlines. Then another agent sent an important document to me after 4PM that needed to be signed the same day or else the closing date would need to be postponed a day, and failed to communicate the importance until after I signed it the next day. Maybe it wouldn't have been a big deal to some but we were flying from NJ to FL for the closing and the next day the title company wasn't available, so that really put us out.

😭😭😭 EPM did everything to help us in the beginning. Once they knew they had our business and we were stuck, they started slacking and not telling us they needed things and not telling us what was happening and basically not communicating at all. For first time home buyer this was EXTREMELY frustrating. I will NEVER recommend EPM to anyone looking for mortgage services.

Equity Prime is the best! I have utilized Equity Prime three times to refinance my primary residence. Not only has Steve Carpitella and his staff saved me thousands of dollars, his sound financial advice has allowed me to utilize my assets to make other real estate investments that I never thought were possible. I have recommended Equity Prime to my family and friends who also have nothing but great things to say about Equity Prime, from first time home buyers to refinancing. The staff is so thorough, make the process so easy and they are prompt. I have not found the level of customer service anywhere that I get with Equity Prime.

DeMarco refinance Everything went fairly smoothly, always a few hiccups in this type of transaction but compared to some of the horror show closings I've gone through in the past this one was great. Website for uploading docs is second to none and really sped the proces up a lot. Easy to understand and use - took docs right off my hard drive and sent them over, no mail, no copies, no faxing - very convenient