Justin
GBSold the loan Sold my debt to another company 12 days after closing, didn't like the way it went down. New company called the first month the mortgage was due telling me I was delinquent never even heard of the company. Took over an hour on the phone to straighten everything out.
Kevin Peters
GBNightmare experience! Our experience was nothing short of a nightmare! The process took over 65 days, we almost lost our dream home TWICE! The underwriter fought us every step of the way on the most self explanatory things. We eventually had to involve the COO to get things moving. Our closing was delayed four times, including the day of our last signing. Stay far away from this company!
Amanda
GB😭😭😭 EPM did everything to help us in the beginning. Once they knew they had our business and we were stuck, they started slacking and not telling us they needed things and not telling us what was happening and basically not communicating at all. For first time home buyer this was EXTREMELY frustrating. I will NEVER recommend EPM to anyone looking for mortgage services.
Rob A
GBI would not recommend Equity Prime Mortgage. First major concern was when loan agent paused the loan process after the seller's agent called her and said that the deal may fall through because of tough negotiations. This caused serious stress to meet our deadlines. Then another agent sent an important document to me after 4PM that needed to be signed the same day or else the closing date would need to be postponed a day, and failed to communicate the importance until after I signed it the next day. Maybe it wouldn't have been a big deal to some but we were flying from NJ to FL for the closing and the next day the title company wasn't available, so that really put us out.
Wade and Melissa
GBDamien Russell and Amanda Frederick - Did an Awesome Job!!! Damien was patient and very helpful. He set my expectations properly and met his commitments, even beating the turnaround time. Amanda really was helpful in getting a lien removed by connecting me to the right people and expediting the process. In the end, I would recommend going with Equity Prime and will use them again on my next Home Loan purchase!