Nothing they quoted me turned out to be true Nothing they quoted me turned out to be true at the end. It was a bait and switch to get me to move from another lender to them. They were supposed to lock us in, but didn’t and kept up the charade until we could not get our earnest money back. I do a lot of real estate transactions and used them because this was an out of state purchase. Highly unprofessional and downright dishonest. I did find another lender that was true to their word!

Equityprime made the experience smooth … Equityprime made the experience smooth and easy. Our mortgage officer, Mike Carvajal, was always available for questions, guidance, and to offer help when needed. His team went above and beyond to make sure our loan went through.

Bad Experience I had an awful experience with my lender. She lost several of my papers, many with sensitive information on them. She also sent the wrong documents to me in more than one occasion. She was not timely in responding back to phone calls or emails and came to closing late.

Much more attentive lenders out there Working with Will feels like working with Keanu Reeves in Bill and Ted’s Excellent Adventure . . . or working with some “surfer dude” on “island time.” Maybe he’ll get back to you, probably not. Maybe he’s got better things to do. Probably does. We spent an entire day putting together everything from social security cards to w-2s to bank statements. Not only did he not honor his response commitment, he simply never bothered to respond again. Ever. Left me wondering if we’d just had our information stolen. I’d avoid. Anyone who can’t make you feel like you’re the #1 customer and that their business depends on you doesn’t deserve it. This guy and operation fell WELL SHORT of that feeling for us.

I would not recommend Equity Prime Mortgage. First major concern was when loan agent paused the loan process after the seller's agent called her and said that the deal may fall through because of tough negotiations. This caused serious stress to meet our deadlines. Then another agent sent an important document to me after 4PM that needed to be signed the same day or else the closing date would need to be postponed a day, and failed to communicate the importance until after I signed it the next day. Maybe it wouldn't have been a big deal to some but we were flying from NJ to FL for the closing and the next day the title company wasn't available, so that really put us out.