Pierre and Ketsia Alexandre
GBMy AWESOME experience! I had an AWESOME experience with Edgar and his team at Equity Prime Mortgage! They were attentive, patient, caring and so understand. They led us through the process and educated us when we did not understand. They listened to our concerns and answered our questions. Their customer service is impeccable, to say the least. THANK YOU team Lozado for all you did to make our dream of home ownership come true.
Justin
GBSold the loan Sold my debt to another company 12 days after closing, didn't like the way it went down. New company called the first month the mortgage was due telling me I was delinquent never even heard of the company. Took over an hour on the phone to straighten everything out.
Traci
GBBad Experience I had an awful experience with my lender. She lost several of my papers, many with sensitive information on them. She also sent the wrong documents to me in more than one occasion. She was not timely in responding back to phone calls or emails and came to closing late.
Gregory and Karen
GBWe just wanted to say our experience was fantastic, professional & hassle free! We just wanted to say our experience with Matt and our processor Amanda at Equity was fantastic! From the very beginning Matt was up front about the process and right there to answer any questions or concerns. This was an amazingly hassle free refinance and I'd definitely recommend Equity Prime Mortgage to family and friends!!!
Christopher Skiba
GBgreat experience with equity prime great experience with equity prime, actually one of the easiest transactions ive ever had...in the middle of a pandemic at that. Yes, they were a bit slow because of being backed up, but ultimately got my clear to close a week prior to closing, helping me to relax a bit. The CEO eddy even took the time to respond to me on a sunday. Highly recommend going through equity prime.