Much more attentive lenders out there Working with Will feels like working with Keanu Reeves in Bill and Ted’s Excellent Adventure . . . or working with some “surfer dude” on “island time.” Maybe he’ll get back to you, probably not. Maybe he’s got better things to do. Probably does. We spent an entire day putting together everything from social security cards to w-2s to bank statements. Not only did he not honor his response commitment, he simply never bothered to respond again. Ever. Left me wondering if we’d just had our information stolen. I’d avoid. Anyone who can’t make you feel like you’re the #1 customer and that their business depends on you doesn’t deserve it. This guy and operation fell WELL SHORT of that feeling for us.

The team at Equity Prime were great The team at Equity Prime were great. Eric and Chris worked to get me the best mortgage program for my situation. They were communicative and explained everything clearly. Ali was great in getting my loan through in an efficient manner without unneeded steps. I was very happy with the whole experience. It was a fantastic job by everyone involved. I will not hesitate to recommend Equity Prime to my friends and family.

My AWESOME experience! I had an AWESOME experience with Edgar and his team at Equity Prime Mortgage! They were attentive, patient, caring and so understand. They led us through the process and educated us when we did not understand. They listened to our concerns and answered our questions. Their customer service is impeccable, to say the least. THANK YOU team Lozado for all you did to make our dream of home ownership come true.

Nothing they quoted me turned out to be true Nothing they quoted me turned out to be true at the end. It was a bait and switch to get me to move from another lender to them. They were supposed to lock us in, but didn’t and kept up the charade until we could not get our earnest money back. I do a lot of real estate transactions and used them because this was an out of state purchase. Highly unprofessional and downright dishonest. I did find another lender that was true to their word!

Nightmare experience! Our experience was nothing short of a nightmare! The process took over 65 days, we almost lost our dream home TWICE! The underwriter fought us every step of the way on the most self explanatory things. We eventually had to involve the COO to get things moving. Our closing was delayed four times, including the day of our last signing. Stay far away from this company!