Bad Experience I had an awful experience with my lender. She lost several of my papers, many with sensitive information on them. She also sent the wrong documents to me in more than one occasion. She was not timely in responding back to phone calls or emails and came to closing late.

😭😭😭 EPM did everything to help us in the beginning. Once they knew they had our business and we were stuck, they started slacking and not telling us they needed things and not telling us what was happening and basically not communicating at all. For first time home buyer this was EXTREMELY frustrating. I will NEVER recommend EPM to anyone looking for mortgage services.

Equityprime made the experience smooth … Equityprime made the experience smooth and easy. Our mortgage officer, Mike Carvajal, was always available for questions, guidance, and to offer help when needed. His team went above and beyond to make sure our loan went through.

Nightmare experience! Our experience was nothing short of a nightmare! The process took over 65 days, we almost lost our dream home TWICE! The underwriter fought us every step of the way on the most self explanatory things. We eventually had to involve the COO to get things moving. Our closing was delayed four times, including the day of our last signing. Stay far away from this company!

Great service from start to finish! Mr. Terpay and the team at Equityprime did an amazing job from preapproval all the way to closing. To get pre-approved for my 203k loan, they first had to help me increase my credit score, which they helped me increase my score by 100 points within 3 months. Afterwards they were a great team to have going into the table and were very organized, intelligent, and helpful throughout the entire process of buying a home. I highly recommend them!