DeMarco refinance Everything went fairly smoothly, always a few hiccups in this type of transaction but compared to some of the horror show closings I've gone through in the past this one was great. Website for uploading docs is second to none and really sped the proces up a lot. Easy to understand and use - took docs right off my hard drive and sent them over, no mail, no copies, no faxing - very convenient

I would not recommend Equity Prime Mortgage. First major concern was when loan agent paused the loan process after the seller's agent called her and said that the deal may fall through because of tough negotiations. This caused serious stress to meet our deadlines. Then another agent sent an important document to me after 4PM that needed to be signed the same day or else the closing date would need to be postponed a day, and failed to communicate the importance until after I signed it the next day. Maybe it wouldn't have been a big deal to some but we were flying from NJ to FL for the closing and the next day the title company wasn't available, so that really put us out.

We just wanted to say our experience was fantastic, professional & hassle free! We just wanted to say our experience with Matt and our processor Amanda at Equity was fantastic! From the very beginning Matt was up front about the process and right there to answer any questions or concerns. This was an amazingly hassle free refinance and I'd definitely recommend Equity Prime Mortgage to family and friends!!!

Criminals.. We have been going through this for almost 4 months and paid for 3 extensions and have no clue when we are closing. Our family is being forced to put our stuff in storage and couch surf with 5 small children. You guys are criminals. We have paid thousands of dollars in BS fees and done everything that has been asked of us. They have moved the closing date twice now and have no prospects of another date..

Bad Experience I had an awful experience with my lender. She lost several of my papers, many with sensitive information on them. She also sent the wrong documents to me in more than one occasion. She was not timely in responding back to phone calls or emails and came to closing late.