😭😭😭 EPM did everything to help us in the beginning. Once they knew they had our business and we were stuck, they started slacking and not telling us they needed things and not telling us what was happening and basically not communicating at all. For first time home buyer this was EXTREMELY frustrating. I will NEVER recommend EPM to anyone looking for mortgage services.

Equityprime made the experience smooth … Equityprime made the experience smooth and easy. Our mortgage officer, Mike Carvajal, was always available for questions, guidance, and to offer help when needed. His team went above and beyond to make sure our loan went through.

Before coming to Equityprime Before coming to Equityprime, I truly thought that purchasing a home was not going to be an option for me. However, when Mrs. Cottman and her team began to process my loan the impossible became possible. I am so elated to Equityprime for their commitment to my case as if I was the only one. You would not be disappointed and everyone that I know that speaks to me on purchasing a home, I will refer to Equityprime.

I would not recommend Equity Prime Mortgage. First major concern was when loan agent paused the loan process after the seller's agent called her and said that the deal may fall through because of tough negotiations. This caused serious stress to meet our deadlines. Then another agent sent an important document to me after 4PM that needed to be signed the same day or else the closing date would need to be postponed a day, and failed to communicate the importance until after I signed it the next day. Maybe it wouldn't have been a big deal to some but we were flying from NJ to FL for the closing and the next day the title company wasn't available, so that really put us out.

Bad Experience I had an awful experience with my lender. She lost several of my papers, many with sensitive information on them. She also sent the wrong documents to me in more than one occasion. She was not timely in responding back to phone calls or emails and came to closing late.