Possible Scam Firstly, their Index bot randomly bought a crap coin with 99% of my portfolio. They acknowlged it happened but did't explain why or how. Secondly, I paid them $756 dollars for my subscription by mistake then for some reason they couldn't find the transaction for a month. When they finally did after lots of chasing they only gave me a partial refund. I'm starting to think this is a scam.

I received good service recently from Alyssa at Shrimpy Support. I received good service recently from Alyssa and other at Shrimpy support. My automations on Gate.io had failed, and Alyssa's information, which was sent to me approx half a day after I emailed, explained the occurrence. I fixed it by, basically just waiting and renewing the API. But if I'd needed the support to act, they were there and in the loop, responding to me.

Good experience Good experience. I like using shrimpy to set my stop loss. However, I wish there is an option to pick a portfolio to allocate all asset instead of always default to use primary portfolio (when set up my automation). Thx.

SHRIMPY is a scammer/hacker SHRIMPY is a scammer/hacker, I connect my Metamask wallet to their platform I lost my usdt in my wallet. And I report to them but they don't take responsibility and I understand that this is the way how they steal our coins.

Scam Never been able to log into account. Forgot password does not work. Emailed multiple times won’t cancel without logging in. When requesting forgot password does not send. Months being billed without being able to stop it. Never used or been able to use the software. Probably the worst customer service ever experienced.