I received good service recently from Alyssa at Shrimpy Support. I received good service recently from Alyssa and other at Shrimpy support. My automations on Gate.io had failed, and Alyssa's information, which was sent to me approx half a day after I emailed, explained the occurrence. I fixed it by, basically just waiting and renewing the API. But if I'd needed the support to act, they were there and in the loop, responding to me.

I decided not to renew my account for a…- see comment above I decided not to renew my account for a further year, due to the fact that I have wound up making almost no trades. Although I thought I had communicated that, my subscription in fact auto-renewed. So I requested cancellation and a refund, and these were processed promptly and professionally. Thank you

Shrimpy is my nr 1 Choice for rebalancing I have been a customer for a long time now. I have several portfolio's for several strategies I use. As for rebalancing Shrimpy is my very best choice. Very happy with their service. About me: I am trading cryptocurrencies for several years now. My portfolio strategies include: 1) Investing long term (HODL) 2) Investing Mid Term through Rebalancing Techniques (Shrimpy) 3 DCA and GRID trading useing 3commas and Pionex. As solid as it gets! :)

Only 3/5 !? This is inaccurate Only 3/5 !? Shrimpy deserve a 5/5. They succeed to make simple indexes/portfolios management unlike competitors (I have tried) and without pointless "technical" sequins and gloss. Blog posts are old but still relevant and very instructive, in particular those about backtesting.

Beware of renewal fee without any notice I was using Shrimpy; it was working well most of the time. Then I decided to become a "leader" that is where it started to get tricky; they are supposed to transfer a certain percentage of profit generated by your subscribers to you. I found them not transparent in accounting for profits and commissions, to say the least, and decided just to stop using them several months ago. Then yesterday, without ANY prior notice, I was charged for the year ahead. Support refuses to refund. Support also claims that payment notifications had been sent, but this is a lie; the inbox doesn't have anything of this sort, and I'm ready to prove it. UPD: got refunded through PayPal dispute