Anton D.
GBBeware of renewal fee without any notice I was using Shrimpy; it was working well most of the time. Then I decided to become a "leader" that is where it started to get tricky; they are supposed to transfer a certain percentage of profit generated by your subscribers to you. I found them not transparent in accounting for profits and commissions, to say the least, and decided just to stop using them several months ago. Then yesterday, without ANY prior notice, I was charged for the year ahead. Support refuses to refund. Support also claims that payment notifications had been sent, but this is a lie; the inbox doesn't have anything of this sort, and I'm ready to prove it. UPD: got refunded through PayPal dispute
thirduncle
GBSolid Site for a Rebalance Strategy ...only dropped a star because I liked it more when a manual rebalance was easy from the dashboard and the chat was more general (only split between support and users trading strategies). Now you have to follow a leader and participate in that particular leaders chat. Not as much general info gleaned from following one person. Still the simplest way to use a portfolio rebalancing strategy though. Clean, easy to understand site.
Jaydeep Sachdev
GBPossible Scam Firstly, their Index bot randomly bought a crap coin with 99% of my portfolio. They acknowlged it happened but did't explain why or how. Secondly, I paid them $756 dollars for my subscription by mistake then for some reason they couldn't find the transaction for a month. When they finally did after lots of chasing they only gave me a partial refund. I'm starting to think this is a scam.
Noel
GBGood service Good service. Can be cumbersome to learn and configure, but worth it. Update: Removed 1 star for providing my email address to TrustPilot, which is now spamming me. :/ Also, commissions should be paid immediately for referrals. Something changed with the referral program AFTER I had gotten a referral - and I still haven't gotten paid for it. Update #2: I started receiving marketing emails from TrustPilot after the survey was completed. And they are being sent to a unique email address that I only provided to shrimpy. Don't provide customer information to other companies, please, or this could happen. Per my correspondence from Shrimpy, the referral program was changed in October 2021. I have a referral on the books from prior to that date that still hasn't been paid.
Ema Mercedi
ITVergognoso Vergognoso. Pubblicizzano un prodotto che dovrebbe riprendere immediatamente l'operazione del trader di riferimento e invece il software non risponde nei tempi previsti con l'unica possibilità di dover ristabilire la situazione a mano oppure perdere soldi. E pure non ti vogliono rimborsare l'abbonamento. Scandalosi. UPDATE: Sad short story summary: I paid Shrimpy to get a service. The service doesn't work. I am politely requesting my $13 back. I didn't ask for a Rolls Royce or a Rolex, I just asked for the money I paid for a service that DOES NOT WORK. Shrimpy doesn't want to give back what he received for a service that doesn't work. It would be much more elegant to admit you were wrong, improve and then start over at 110%. But no, now I am the scammer paid by others. You are buffoons. Buffoons and scammers.