Don't trust this company or software… Don't trust this company or software with your money. I have experienced 10 major issues over 12 months of use. Including Stop Losses being missed or being activated accidentally. Resulting in thousands of dollars being lost or tax conditions being triggered. Worst part is the support is full of excuses and will never compensate you for your losses as they are not governed by anyone and will ignore you as they please, even blocking you from leaving negative comments on all their platforms. I don't understand your response? I stopped using this faulty software after it failed me the 3rd time and your support team simply responded with 'bad luck'.

New to Crypto, Shrimpy is not so Newbie freindly... I am new to Crypto and even though I have learned a lot since I dove in back in Sept. 2021, I got Shrimpy thru a recommendation which I found after I purchased the yearly subscription and then found a big learning curve, so I just let it sit there. Fortunetly, thru another group I became better educated and since their program is not currently using binance.us, I got back into Shrimpy armed with what I learned but then even though I am able to do trades for accumulation, I am still finding Shrimpy difficult, not so much to use but understanding how to use it. I think they need to have a training section called 'Shrimpy for Dummies'!

SHRIMPY is a scammer/hacker SHRIMPY is a scammer/hacker, I connect my Metamask wallet to their platform I lost my usdt in my wallet. And I report to them but they don't take responsibility and I understand that this is the way how they steal our coins.

Possible Scam Firstly, their Index bot randomly bought a crap coin with 99% of my portfolio. They acknowlged it happened but did't explain why or how. Secondly, I paid them $756 dollars for my subscription by mistake then for some reason they couldn't find the transaction for a month. When they finally did after lots of chasing they only gave me a partial refund. I'm starting to think this is a scam.

Scam Never been able to log into account. Forgot password does not work. Emailed multiple times won’t cancel without logging in. When requesting forgot password does not send. Months being billed without being able to stop it. Never used or been able to use the software. Probably the worst customer service ever experienced.