Peter Brockwell
GBI received good service recently from Alyssa at Shrimpy Support. I received good service recently from Alyssa and other at Shrimpy support. My automations on Gate.io had failed, and Alyssa's information, which was sent to me approx half a day after I emailed, explained the occurrence. I fixed it by, basically just waiting and renewing the API. But if I'd needed the support to act, they were there and in the loop, responding to me.
GoshrimpyMore
GBGood experience Good experience. I like using shrimpy to set my stop loss. However, I wish there is an option to pick a portfolio to allocate all asset instead of always default to use primary portfolio (when set up my automation). Thx.
Noel
GBGood service Good service. Can be cumbersome to learn and configure, but worth it. Update: Removed 1 star for providing my email address to TrustPilot, which is now spamming me. :/ Also, commissions should be paid immediately for referrals. Something changed with the referral program AFTER I had gotten a referral - and I still haven't gotten paid for it. Update #2: I started receiving marketing emails from TrustPilot after the survey was completed. And they are being sent to a unique email address that I only provided to shrimpy. Don't provide customer information to other companies, please, or this could happen. Per my correspondence from Shrimpy, the referral program was changed in October 2021. I have a referral on the books from prior to that date that still hasn't been paid.
Rest
DEGood portfolio manager platform Overall useful portfolio management platform. It has some bugs which messed up my trades but hopefully they can improve that in the future.
Nikhil
INGood Idea That is Poorly Executed For the service that is provided, it should be free. Strategy managers / leaders have to change their style of trading to be compatible with Shrimpy or the followers lose their money. Often, trades by leaders don't even get copied. Stopped paying for the service after a few months. Right idea but poor execution leading to losses.