Anton D.
GBBeware of renewal fee without any notice I was using Shrimpy; it was working well most of the time. Then I decided to become a "leader" that is where it started to get tricky; they are supposed to transfer a certain percentage of profit generated by your subscribers to you. I found them not transparent in accounting for profits and commissions, to say the least, and decided just to stop using them several months ago. Then yesterday, without ANY prior notice, I was charged for the year ahead. Support refuses to refund. Support also claims that payment notifications had been sent, but this is a lie; the inbox doesn't have anything of this sort, and I'm ready to prove it. UPD: got refunded through PayPal dispute
GoshrimpyMore
GBGood experience Good experience. I like using shrimpy to set my stop loss. However, I wish there is an option to pick a portfolio to allocate all asset instead of always default to use primary portfolio (when set up my automation). Thx.
Robert Galbraith
GBI decided not to renew my account for a…- see comment above I decided not to renew my account for a further year, due to the fact that I have wound up making almost no trades. Although I thought I had communicated that, my subscription in fact auto-renewed. So I requested cancellation and a refund, and these were processed promptly and professionally. Thank you
Ema Mercedi
ITVergognoso Vergognoso. Pubblicizzano un prodotto che dovrebbe riprendere immediatamente l'operazione del trader di riferimento e invece il software non risponde nei tempi previsti con l'unica possibilità di dover ristabilire la situazione a mano oppure perdere soldi. E pure non ti vogliono rimborsare l'abbonamento. Scandalosi. UPDATE: Sad short story summary: I paid Shrimpy to get a service. The service doesn't work. I am politely requesting my $13 back. I didn't ask for a Rolls Royce or a Rolex, I just asked for the money I paid for a service that DOES NOT WORK. Shrimpy doesn't want to give back what he received for a service that doesn't work. It would be much more elegant to admit you were wrong, improve and then start over at 110%. But no, now I am the scammer paid by others. You are buffoons. Buffoons and scammers.
Rusty
GBNew to Crypto, Shrimpy is not so Newbie freindly... I am new to Crypto and even though I have learned a lot since I dove in back in Sept. 2021, I got Shrimpy thru a recommendation which I found after I purchased the yearly subscription and then found a big learning curve, so I just let it sit there. Fortunetly, thru another group I became better educated and since their program is not currently using binance.us, I got back into Shrimpy armed with what I learned but then even though I am able to do trades for accumulation, I am still finding Shrimpy difficult, not so much to use but understanding how to use it. I think they need to have a training section called 'Shrimpy for Dummies'!