Scam Never been able to log into account. Forgot password does not work. Emailed multiple times won’t cancel without logging in. When requesting forgot password does not send. Months being billed without being able to stop it. Never used or been able to use the software. Probably the worst customer service ever experienced.

Excellent platform Excellent platform. Well thought out and a great dashboard. My rebalancing strategy wasn’t making money and was underperforming HODLing with all large cap coins s and the fees on Coinbase are too high, in my opinion, to make money rebalancing with small investments.

Good portfolio manager platform Overall useful portfolio management platform. It has some bugs which messed up my trades but hopefully they can improve that in the future.

This platform is a complete chaos This platform is a complete chaos. They‘re putting a lot of time into actively encourageing leaders to charge a fee which they get a share from. But the HWM system is a complete mess, they are unable to get it to work and many followers got ripped off. Instead of fixxing the HWM issue within a year of time they suddenly changed the fee system without any announcements. I think they really SUCK at software development (I‘m a dev myself and its just ridiculous to see how long it takes for them to get the most trivial stuff to work) and only focus on how to make as much money as possible from the users.

Good service Good service. Can be cumbersome to learn and configure, but worth it. Update: Removed 1 star for providing my email address to TrustPilot, which is now spamming me. :/ Also, commissions should be paid immediately for referrals. Something changed with the referral program AFTER I had gotten a referral - and I still haven't gotten paid for it. Update #2: I started receiving marketing emails from TrustPilot after the survey was completed. And they are being sent to a unique email address that I only provided to shrimpy. Don't provide customer information to other companies, please, or this could happen. Per my correspondence from Shrimpy, the referral program was changed in October 2021. I have a referral on the books from prior to that date that still hasn't been paid.