Anton D.
GBBeware of renewal fee without any notice I was using Shrimpy; it was working well most of the time. Then I decided to become a "leader" that is where it started to get tricky; they are supposed to transfer a certain percentage of profit generated by your subscribers to you. I found them not transparent in accounting for profits and commissions, to say the least, and decided just to stop using them several months ago. Then yesterday, without ANY prior notice, I was charged for the year ahead. Support refuses to refund. Support also claims that payment notifications had been sent, but this is a lie; the inbox doesn't have anything of this sort, and I'm ready to prove it. UPD: got refunded through PayPal dispute
Noel
GBGood service Good service. Can be cumbersome to learn and configure, but worth it. Update: Removed 1 star for providing my email address to TrustPilot, which is now spamming me. :/ Also, commissions should be paid immediately for referrals. Something changed with the referral program AFTER I had gotten a referral - and I still haven't gotten paid for it. Update #2: I started receiving marketing emails from TrustPilot after the survey was completed. And they are being sent to a unique email address that I only provided to shrimpy. Don't provide customer information to other companies, please, or this could happen. Per my correspondence from Shrimpy, the referral program was changed in October 2021. I have a referral on the books from prior to that date that still hasn't been paid.
lewis
GBScam Never been able to log into account. Forgot password does not work. Emailed multiple times won’t cancel without logging in. When requesting forgot password does not send. Months being billed without being able to stop it. Never used or been able to use the software. Probably the worst customer service ever experienced.
Jan Ceulemans
BEShrimpy is my nr 1 Choice for rebalancing I have been a customer for a long time now. I have several portfolio's for several strategies I use. As for rebalancing Shrimpy is my very best choice. Very happy with their service. About me: I am trading cryptocurrencies for several years now. My portfolio strategies include: 1) Investing long term (HODL) 2) Investing Mid Term through Rebalancing Techniques (Shrimpy) 3 DCA and GRID trading useing 3commas and Pionex. As solid as it gets! :)
Fabian
NLStumbled upon shrimpy upon googling for… Stumbled upon shrimpy when googling for crypto automation bots when it was still for free. It's a great choice if you are looking for copy trading crypto portfolios of experts. For me it certainly brought me profits much higher than the market rate. It's user friendly, transparent and practical. It's not perfect but they are always improving whilst including customer feedback. Definetly recommend it overall!