I received good service recently from Alyssa at Shrimpy Support. I received good service recently from Alyssa and other at Shrimpy support. My automations on Gate.io had failed, and Alyssa's information, which was sent to me approx half a day after I emailed, explained the occurrence. I fixed it by, basically just waiting and renewing the API. But if I'd needed the support to act, they were there and in the loop, responding to me.

SHRIMPY is a scammer/hacker SHRIMPY is a scammer/hacker, I connect my Metamask wallet to their platform I lost my usdt in my wallet. And I report to them but they don't take responsibility and I understand that this is the way how they steal our coins.

Solid Site for a Rebalance Strategy ...only dropped a star because I liked it more when a manual rebalance was easy from the dashboard and the chat was more general (only split between support and users trading strategies). Now you have to follow a leader and participate in that particular leaders chat. Not as much general info gleaned from following one person. Still the simplest way to use a portfolio rebalancing strategy though. Clean, easy to understand site.

This platform is a complete chaos This platform is a complete chaos. They‘re putting a lot of time into actively encourageing leaders to charge a fee which they get a share from. But the HWM system is a complete mess, they are unable to get it to work and many followers got ripped off. Instead of fixxing the HWM issue within a year of time they suddenly changed the fee system without any announcements. I think they really SUCK at software development (I‘m a dev myself and its just ridiculous to see how long it takes for them to get the most trivial stuff to work) and only focus on how to make as much money as possible from the users.

Scam Never been able to log into account. Forgot password does not work. Emailed multiple times won’t cancel without logging in. When requesting forgot password does not send. Months being billed without being able to stop it. Never used or been able to use the software. Probably the worst customer service ever experienced.