Scam Never been able to log into account. Forgot password does not work. Emailed multiple times won’t cancel without logging in. When requesting forgot password does not send. Months being billed without being able to stop it. Never used or been able to use the software. Probably the worst customer service ever experienced.

I received good service recently from Alyssa at Shrimpy Support. I received good service recently from Alyssa and other at Shrimpy support. My automations on Gate.io had failed, and Alyssa's information, which was sent to me approx half a day after I emailed, explained the occurrence. I fixed it by, basically just waiting and renewing the API. But if I'd needed the support to act, they were there and in the loop, responding to me.

Good portfolio manager platform Overall useful portfolio management platform. It has some bugs which messed up my trades but hopefully they can improve that in the future.

Vergognoso Vergognoso. Pubblicizzano un prodotto che dovrebbe riprendere immediatamente l'operazione del trader di riferimento e invece il software non risponde nei tempi previsti con l'unica possibilità di dover ristabilire la situazione a mano oppure perdere soldi. E pure non ti vogliono rimborsare l'abbonamento. Scandalosi. UPDATE: Sad short story summary: I paid Shrimpy to get a service. The service doesn't work. I am politely requesting my $13 back. I didn't ask for a Rolls Royce or a Rolex, I just asked for the money I paid for a service that DOES NOT WORK. Shrimpy doesn't want to give back what he received for a service that doesn't work. It would be much more elegant to admit you were wrong, improve and then start over at 110%. But no, now I am the scammer paid by others. You are buffoons. Buffoons and scammers.

bitter sweet Overall recommended. Two things missing: a. better performance charts - did I make money or loose money? is the chart going up me adding funds or asset price going up? b. ability to manually create portfolio from coins I have on give exchange; i would love to high level way easily control my pf spread over 4 exchanges without having to log into them