I decided not to renew my account for a…- see comment above I decided not to renew my account for a further year, due to the fact that I have wound up making almost no trades. Although I thought I had communicated that, my subscription in fact auto-renewed. So I requested cancellation and a refund, and these were processed promptly and professionally. Thank you

bitter sweet Overall recommended. Two things missing: a. better performance charts - did I make money or loose money? is the chart going up me adding funds or asset price going up? b. ability to manually create portfolio from coins I have on give exchange; i would love to high level way easily control my pf spread over 4 exchanges without having to log into them

New to Crypto, Shrimpy is not so Newbie freindly... I am new to Crypto and even though I have learned a lot since I dove in back in Sept. 2021, I got Shrimpy thru a recommendation which I found after I purchased the yearly subscription and then found a big learning curve, so I just let it sit there. Fortunetly, thru another group I became better educated and since their program is not currently using binance.us, I got back into Shrimpy armed with what I learned but then even though I am able to do trades for accumulation, I am still finding Shrimpy difficult, not so much to use but understanding how to use it. I think they need to have a training section called 'Shrimpy for Dummies'!

Good portfolio manager platform Overall useful portfolio management platform. It has some bugs which messed up my trades but hopefully they can improve that in the future.

I received good service recently from Alyssa at Shrimpy Support. I received good service recently from Alyssa and other at Shrimpy support. My automations on Gate.io had failed, and Alyssa's information, which was sent to me approx half a day after I emailed, explained the occurrence. I fixed it by, basically just waiting and renewing the API. But if I'd needed the support to act, they were there and in the loop, responding to me.