Solid Site for a Rebalance Strategy ...only dropped a star because I liked it more when a manual rebalance was easy from the dashboard and the chat was more general (only split between support and users trading strategies). Now you have to follow a leader and participate in that particular leaders chat. Not as much general info gleaned from following one person. Still the simplest way to use a portfolio rebalancing strategy though. Clean, easy to understand site.

Shrimpy is my nr 1 Choice for rebalancing I have been a customer for a long time now. I have several portfolio's for several strategies I use. As for rebalancing Shrimpy is my very best choice. Very happy with their service. About me: I am trading cryptocurrencies for several years now. My portfolio strategies include: 1) Investing long term (HODL) 2) Investing Mid Term through Rebalancing Techniques (Shrimpy) 3 DCA and GRID trading useing 3commas and Pionex. As solid as it gets! :)

Scam Never been able to log into account. Forgot password does not work. Emailed multiple times won’t cancel without logging in. When requesting forgot password does not send. Months being billed without being able to stop it. Never used or been able to use the software. Probably the worst customer service ever experienced.

I received good service recently from Alyssa at Shrimpy Support. I received good service recently from Alyssa and other at Shrimpy support. My automations on Gate.io had failed, and Alyssa's information, which was sent to me approx half a day after I emailed, explained the occurrence. I fixed it by, basically just waiting and renewing the API. But if I'd needed the support to act, they were there and in the loop, responding to me.

Good service Good service. Can be cumbersome to learn and configure, but worth it. Update: Removed 1 star for providing my email address to TrustPilot, which is now spamming me. :/ Also, commissions should be paid immediately for referrals. Something changed with the referral program AFTER I had gotten a referral - and I still haven't gotten paid for it. Update #2: I started receiving marketing emails from TrustPilot after the survey was completed. And they are being sent to a unique email address that I only provided to shrimpy. Don't provide customer information to other companies, please, or this could happen. Per my correspondence from Shrimpy, the referral program was changed in October 2021. I have a referral on the books from prior to that date that still hasn't been paid.