Vergognoso Vergognoso. Pubblicizzano un prodotto che dovrebbe riprendere immediatamente l'operazione del trader di riferimento e invece il software non risponde nei tempi previsti con l'unica possibilità di dover ristabilire la situazione a mano oppure perdere soldi. E pure non ti vogliono rimborsare l'abbonamento. Scandalosi. UPDATE: Sad short story summary: I paid Shrimpy to get a service. The service doesn't work. I am politely requesting my $13 back. I didn't ask for a Rolls Royce or a Rolex, I just asked for the money I paid for a service that DOES NOT WORK. Shrimpy doesn't want to give back what he received for a service that doesn't work. It would be much more elegant to admit you were wrong, improve and then start over at 110%. But no, now I am the scammer paid by others. You are buffoons. Buffoons and scammers.

Solid Site for a Rebalance Strategy ...only dropped a star because I liked it more when a manual rebalance was easy from the dashboard and the chat was more general (only split between support and users trading strategies). Now you have to follow a leader and participate in that particular leaders chat. Not as much general info gleaned from following one person. Still the simplest way to use a portfolio rebalancing strategy though. Clean, easy to understand site.

Good Idea That is Poorly Executed For the service that is provided, it should be free. Strategy managers / leaders have to change their style of trading to be compatible with Shrimpy or the followers lose their money. Often, trades by leaders don't even get copied. Stopped paying for the service after a few months. Right idea but poor execution leading to losses.

I decided not to renew my account for a…- see comment above I decided not to renew my account for a further year, due to the fact that I have wound up making almost no trades. Although I thought I had communicated that, my subscription in fact auto-renewed. So I requested cancellation and a refund, and these were processed promptly and professionally. Thank you

Good service Good service. Can be cumbersome to learn and configure, but worth it. Update: Removed 1 star for providing my email address to TrustPilot, which is now spamming me. :/ Also, commissions should be paid immediately for referrals. Something changed with the referral program AFTER I had gotten a referral - and I still haven't gotten paid for it. Update #2: I started receiving marketing emails from TrustPilot after the survey was completed. And they are being sent to a unique email address that I only provided to shrimpy. Don't provide customer information to other companies, please, or this could happen. Per my correspondence from Shrimpy, the referral program was changed in October 2021. I have a referral on the books from prior to that date that still hasn't been paid.