Wouldn’t recommend Sorry but service is just awful.

John McKim is a thief John McKim is a thief. We went with him to buy our first house. He advertised a fancy low rate and credit at closing so we went with him. He had 45 days to meet closing but can't even meet that. We had to bug him repeatedly to get the appraisal scheduled even though we paid for it over a month before closing. He waited several weeks to finally get it scheduled so then it had to be expedited. He wanted to charge us the fee to have it expedited but we complained about that so he claims the company with reimburse us at closing. Now they are telling us that we wont get the appraisal back before closing so we will have to push it back. He has been horrible at communicating with us so we constantly have to call him to find out what is going on with the process, usually to learn that there is a problem. This have been a living hell for us. Buying a home for the first time should be a good experience, not hair-pulling. I would never recommend him or this bank to anyone looking to buy a home. Run away fast!

Very Positive Experience E-sign up was seamless and questions through messaging were answered within minutes. This along with a top notch rate places this organization in a very favorable light. I will be recommending their services.

Took 6 months to close Took 6 months to close. Requested unnecessary documents throughout that DU Fannie DOES NOT REQUIRE. Refinanced 3 other homes during this time with another lenders while this bank screwed everything up. AVOID LIKE THE PLAGUE.

Don't Fall for NASB Trap Please save yourself time and headache when refinancing and avoid NASB. They lure you in with a low rate and fees, but the underwriting requests are over the top. Despite a credit score >800 and a home mortgage less than 1x annual income, NASB was unable to close a refinance within 100 days. I have used multiple banks for mortgages and refinancing and NASB was by far the worst.