DISASTROUS exchange: NOT RECOMMENDED For me MEXC has been catastrophic due to "risk-control" triggering so often that it is BARELY-USUABLE. Even for transaction as small as $50 my account got frozen repeatedly and was unable to withdraw or buy. Customer support just sends me links to pages for me to read but apologizes saying they can't tell me exactly what I am doing wrong to cause this risk-control triggering. Stay away! Oh, and to "unfreeze" an account MEXC asks you for a 3-month statement! Even though one has made a purchase on that same very day!

One of the worst sites ever to use One of the worst sites ever to use, DO NOT USE. THEY WILL USE ONE OF MULTIPLE WAYS TO PREVENT YOU FROM WITHDRAWING. These people should be in jail and will be eventually

My experience My experience: I saw bad reviews about MEXC but I gave it a try due to the low fees. Some weeks I was successful with spot trading on MEXC. Then one day after waking up I saw that MEXC put my account under risk control: Trading and withdrawl my money is not possible during the next 30 days. Customer support is friendly as always but they only tell me to be patient and wait for the results in 30 days. It‘s my money but MEXC don‘t let me take out my money. Imagine you put money on an exchange and you‘re not able to take your money out whenever you want! Such actions as MEXC does don‘t create a safe feeling for crypto community! Update after 30 days of risk control: The risk control was lifted today. They didnt communicated why this happened, but today they lifted the risk control and I was able to withdraw my money. So I switched from one star to 3 stars.

Laughable at best Laughable at best. Looks like they dont want customers and customerservice is incredibly dumb OR a bot....I wanted to verify for KYC...pictures sent were perfectly clear and readable. They just keep asking for new ones because it was blurry...I can read all data on the picture so why cant you ? It took me hours and many attempts and i did not even get through the proces of opening an account. That is a MAJOR RED FLAG. If opening an account is already an issue. I do not wish to know how you will treat more serious issues. NEXT !! Much better is out there.

So many red flags on this "exchange". Stay away. First and foremost, I instantly got bombarded with Android notifications from this app despite them all being turned off. And then there's the constant popups in the app, which are also unable to be turned off. KYC is almost impossible to do, every time the documents get rejected because of "poor quality image" which is nonsense. The photos were very clear and everything was perfectly readable. Customer support was extremely unprofessional, they talk like an 8 year old kid. Finally I managed to get KYC'd, and tried to deposit EUR to my account. As expected, I never received it. Customer support is also no help, keeps making excuses and asking for more personal information. After I finally received my fiat, and wading through the forest of never ending popups, I managed to buy some assets. Then I tried to withdraw them. Guess what? For "safety" reasons they are locking withdrawals for 5 days after purchasing crypto. Yeah, this exchange is a huge scam. Let this be a warning to everyone else.