Dave T
NZNever had any problems with deposits… Never had any problems with deposits and withdrawing, which is number one most important thing a exchange should allow. Exchange can sometimes disconnect which is annoying when scalping it can make getting in and out at market not the best sometimes. Are forcing KYC soon so have left to go elsewhere. But personally had no major problems using it
Leon
NLFuture trading is a scam!! Future trading is terrible, I wanted to place an order, all of a sudden my laptop crashed and two instead of one orders were placed with only one second in between (which is not even possible to do manually since there is a message which you have to accept before placing an order), the orders placed were with maximum leverage (I wanted to place one order with 10 x leverage not 200 x) and more money than I intended. After this I went to the customer support but instead of replying to my problem they kept saying it is not possible that this happened since we have an extra step asking whether you really want to place the order so your account must be hacked' but exactly that response shows that it is not possible that two orders were placed within one second!! DON'T DO FUTURE TRADING WITH MEXC THEY WILL SCAM YOU!!! So far no problems with spot trading
J.A.
NLLaughable at best Laughable at best. Looks like they dont want customers and customerservice is incredibly dumb OR a bot....I wanted to verify for KYC...pictures sent were perfectly clear and readable. They just keep asking for new ones because it was blurry...I can read all data on the picture so why cant you ? It took me hours and many attempts and i did not even get through the proces of opening an account. That is a MAJOR RED FLAG. If opening an account is already an issue. I do not wish to know how you will treat more serious issues. NEXT !! Much better is out there.
User
CHMy experience My experience: I saw bad reviews about MEXC but I gave it a try due to the low fees. Some weeks I was successful with spot trading on MEXC. Then one day after waking up I saw that MEXC put my account under risk control: Trading and withdrawl my money is not possible during the next 30 days. Customer support is friendly as always but they only tell me to be patient and wait for the results in 30 days. It‘s my money but MEXC don‘t let me take out my money. Imagine you put money on an exchange and you‘re not able to take your money out whenever you want! Such actions as MEXC does don‘t create a safe feeling for crypto community! Update after 30 days of risk control: The risk control was lifted today. They didnt communicated why this happened, but today they lifted the risk control and I was able to withdraw my money. So I switched from one star to 3 stars.
john langley
GBDon’t bother using MEXC .com Very very difficult exchange to do business with. Very very difficult to send money to despite using the designated reference number they give you for the actual payment transfer. Sent £1000 to them via wise bank transfer, got confirmation it was received by them within 2 hrs yet they failed to find my funds for 10 days so far. After totally exhausting back and forth emails they found my funds but still haven’t allocated them and I’ve had an account fully KYC verified yet still they are asking for photo of me holding my license and a full bank statement and a hand written letter stating I’m not money laundering etc ‼️ OH MY GOD ‼️ talk about make life difficult for us. I am happy to promote uphold, coinbase, kraken etc as far easier to do business with