Communication is appalling Communication is appalling. Placed a buy order but only half filled. When i queried got a reply from Kelvin but then nothing. The coin i wanted is available on other sites at my buying price but not on Mexc and no reply to the multiple queries I have raised.

Don’t bother using MEXC .com Very very difficult exchange to do business with. Very very difficult to send money to despite using the designated reference number they give you for the actual payment transfer. Sent £1000 to them via wise bank transfer, got confirmation it was received by them within 2 hrs yet they failed to find my funds for 10 days so far. After totally exhausting back and forth emails they found my funds but still haven’t allocated them and I’ve had an account fully KYC verified yet still they are asking for photo of me holding my license and a full bank statement and a hand written letter stating I’m not money laundering etc ‼️ OH MY GOD ‼️ talk about make life difficult for us. I am happy to promote uphold, coinbase, kraken etc as far easier to do business with

So many red flags on this "exchange". Stay away. First and foremost, I instantly got bombarded with Android notifications from this app despite them all being turned off. And then there's the constant popups in the app, which are also unable to be turned off. KYC is almost impossible to do, every time the documents get rejected because of "poor quality image" which is nonsense. The photos were very clear and everything was perfectly readable. Customer support was extremely unprofessional, they talk like an 8 year old kid. Finally I managed to get KYC'd, and tried to deposit EUR to my account. As expected, I never received it. Customer support is also no help, keeps making excuses and asking for more personal information. After I finally received my fiat, and wading through the forest of never ending popups, I managed to buy some assets. Then I tried to withdraw them. Guess what? For "safety" reasons they are locking withdrawals for 5 days after purchasing crypto. Yeah, this exchange is a huge scam. Let this be a warning to everyone else.

DISASTROUS exchange: NOT RECOMMENDED For me MEXC has been catastrophic due to "risk-control" triggering so often that it is BARELY-USUABLE. Even for transaction as small as $50 my account got frozen repeatedly and was unable to withdraw or buy. Customer support just sends me links to pages for me to read but apologizes saying they can't tell me exactly what I am doing wrong to cause this risk-control triggering. Stay away! Oh, and to "unfreeze" an account MEXC asks you for a 3-month statement! Even though one has made a purchase on that same very day!

"Alerta de Estafa: Cuidado con Esta Plataforma de Criptomonedas" "Scam Alert: Beware of This Cryptocurrency Platform" Quiero advertirles sobre una plataforma de criptomonedas que, desde mi experiencia, es francamente fraudulenta. Tras invertir aquí, mis órdenes fueron alteradas sin mi consentimiento, provocando pérdidas considerables. Tenía una orden con apalancamiento x2 y al abrir otra independiente x100, la plataforma las fusionó sin mi aprobación. He intentado solucionar esto durante meses, presentando pruebas, pero solo he recibido respuestas burlonas. Ya he tomado acciones legales contra ellos. Si valoran su dinero, les aconsejo mantenerse alejados de esta plataforma. I want to warn you about a cryptocurrency platform that, from my experience, is outright fraudulent. After investing here, my orders were altered without my consent, leading to significant losses. I had an order with 2x leverage and when I opened another independently at 100x, the platform merged them without my approval. I've tried to resolve this for months, providing evidence, but I've only received mocking responses. I've already taken legal action against them. If you value your money, I advise you to steer clear of this platform.