User
CHMy experience My experience: I saw bad reviews about MEXC but I gave it a try due to the low fees. Some weeks I was successful with spot trading on MEXC. Then one day after waking up I saw that MEXC put my account under risk control: Trading and withdrawl my money is not possible during the next 30 days. Customer support is friendly as always but they only tell me to be patient and wait for the results in 30 days. It‘s my money but MEXC don‘t let me take out my money. Imagine you put money on an exchange and you‘re not able to take your money out whenever you want! Such actions as MEXC does don‘t create a safe feeling for crypto community! Update after 30 days of risk control: The risk control was lifted today. They didnt communicated why this happened, but today they lifted the risk control and I was able to withdraw my money. So I switched from one star to 3 stars.
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NLSo many red flags on this "exchange". Stay away. First and foremost, I instantly got bombarded with Android notifications from this app despite them all being turned off. And then there's the constant popups in the app, which are also unable to be turned off. KYC is almost impossible to do, every time the documents get rejected because of "poor quality image" which is nonsense. The photos were very clear and everything was perfectly readable. Customer support was extremely unprofessional, they talk like an 8 year old kid. Finally I managed to get KYC'd, and tried to deposit EUR to my account. As expected, I never received it. Customer support is also no help, keeps making excuses and asking for more personal information. After I finally received my fiat, and wading through the forest of never ending popups, I managed to buy some assets. Then I tried to withdraw them. Guess what? For "safety" reasons they are locking withdrawals for 5 days after purchasing crypto. Yeah, this exchange is a huge scam. Let this be a warning to everyone else.
Suus Hoefje Niet te Weten
NLWorst Exchange ever! Worst Exchange ever! First: I never got the bonus amout that was promised Second: they say that are the cheapest on futures trades, but then buy crypto true them, fhey are one of the expensive Third: when you furfill tasks to get more bonusmoney that money can only be used to pay for fees.( they do not say that) Last: i had a couple of 1000usdt that i wanted to withdraw to an other exchange. My money was on hold for 2 weeks. Final : the customer support is worse than a car dealer. " Do not call us..we will call you" After 27 mails i finally got my money back
Leon
NLFuture trading is a scam!! Future trading is terrible, I wanted to place an order, all of a sudden my laptop crashed and two instead of one orders were placed with only one second in between (which is not even possible to do manually since there is a message which you have to accept before placing an order), the orders placed were with maximum leverage (I wanted to place one order with 10 x leverage not 200 x) and more money than I intended. After this I went to the customer support but instead of replying to my problem they kept saying it is not possible that this happened since we have an extra step asking whether you really want to place the order so your account must be hacked' but exactly that response shows that it is not possible that two orders were placed within one second!! DON'T DO FUTURE TRADING WITH MEXC THEY WILL SCAM YOU!!! So far no problems with spot trading
customer
GBScum be aware Scum be aware, they have many groups on telegram, thousands of people who fall for their trap, you are not able to withdraw what you’ve deposited.