Peter
AUCommunication is appalling Communication is appalling. Placed a buy order but only half filled. When i queried got a reply from Kelvin but then nothing. The coin i wanted is available on other sites at my buying price but not on Mexc and no reply to the multiple queries I have raised.
User
CHMy experience My experience: I saw bad reviews about MEXC but I gave it a try due to the low fees. Some weeks I was successful with spot trading on MEXC. Then one day after waking up I saw that MEXC put my account under risk control: Trading and withdrawl my money is not possible during the next 30 days. Customer support is friendly as always but they only tell me to be patient and wait for the results in 30 days. It‘s my money but MEXC don‘t let me take out my money. Imagine you put money on an exchange and you‘re not able to take your money out whenever you want! Such actions as MEXC does don‘t create a safe feeling for crypto community! Update after 30 days of risk control: The risk control was lifted today. They didnt communicated why this happened, but today they lifted the risk control and I was able to withdraw my money. So I switched from one star to 3 stars.
David Richey
GBMy God I’m being robbed by Mexc My God I’m being robbed by Mexc, they’re taking all my money, I need to sue them, to take them out of business,so they can’t hurt anyone else, stay off tic toc, they got a guy fishing for unsuspecting people to go on there web site, and transfer addresses
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NLSo many red flags on this "exchange". Stay away. First and foremost, I instantly got bombarded with Android notifications from this app despite them all being turned off. And then there's the constant popups in the app, which are also unable to be turned off. KYC is almost impossible to do, every time the documents get rejected because of "poor quality image" which is nonsense. The photos were very clear and everything was perfectly readable. Customer support was extremely unprofessional, they talk like an 8 year old kid. Finally I managed to get KYC'd, and tried to deposit EUR to my account. As expected, I never received it. Customer support is also no help, keeps making excuses and asking for more personal information. After I finally received my fiat, and wading through the forest of never ending popups, I managed to buy some assets. Then I tried to withdraw them. Guess what? For "safety" reasons they are locking withdrawals for 5 days after purchasing crypto. Yeah, this exchange is a huge scam. Let this be a warning to everyone else.
PPS
GBTerribly bad Terribly lagging. Stop loss not always working properly and open position not according to limit order indication but a at a very disatvantageous price. On different web pages on the same asset and timeframe, the chart would show different type of candlesticks, maybe based on the type of trading you been taking or else still a glitch. Many times when you are closing a position that indicate a certain profit, the real profit turn out to be almost always way less. It's like they are working against you. Absolute crap and i suspect fraudster platform.