J.A.
NLLaughable at best Laughable at best. Looks like they dont want customers and customerservice is incredibly dumb OR a bot....I wanted to verify for KYC...pictures sent were perfectly clear and readable. They just keep asking for new ones because it was blurry...I can read all data on the picture so why cant you ? It took me hours and many attempts and i did not even get through the proces of opening an account. That is a MAJOR RED FLAG. If opening an account is already an issue. I do not wish to know how you will treat more serious issues. NEXT !! Much better is out there.
Dave T
NZNever had any problems with deposits… Never had any problems with deposits and withdrawing, which is number one most important thing a exchange should allow. Exchange can sometimes disconnect which is annoying when scalping it can make getting in and out at market not the best sometimes. Are forcing KYC soon so have left to go elsewhere. But personally had no major problems using it
Leon
NLFuture trading is a scam!! Future trading is terrible, I wanted to place an order, all of a sudden my laptop crashed and two instead of one orders were placed with only one second in between (which is not even possible to do manually since there is a message which you have to accept before placing an order), the orders placed were with maximum leverage (I wanted to place one order with 10 x leverage not 200 x) and more money than I intended. After this I went to the customer support but instead of replying to my problem they kept saying it is not possible that this happened since we have an extra step asking whether you really want to place the order so your account must be hacked' but exactly that response shows that it is not possible that two orders were placed within one second!! DON'T DO FUTURE TRADING WITH MEXC THEY WILL SCAM YOU!!! So far no problems with spot trading
Big Voices
CYDISASTROUS exchange: NOT RECOMMENDED For me MEXC has been catastrophic due to "risk-control" triggering so often that it is BARELY-USUABLE. Even for transaction as small as $50 my account got frozen repeatedly and was unable to withdraw or buy. Customer support just sends me links to pages for me to read but apologizes saying they can't tell me exactly what I am doing wrong to cause this risk-control triggering. Stay away! Oh, and to "unfreeze" an account MEXC asks you for a 3-month statement! Even though one has made a purchase on that same very day!
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NLSo many red flags on this "exchange". Stay away. First and foremost, I instantly got bombarded with Android notifications from this app despite them all being turned off. And then there's the constant popups in the app, which are also unable to be turned off. KYC is almost impossible to do, every time the documents get rejected because of "poor quality image" which is nonsense. The photos were very clear and everything was perfectly readable. Customer support was extremely unprofessional, they talk like an 8 year old kid. Finally I managed to get KYC'd, and tried to deposit EUR to my account. As expected, I never received it. Customer support is also no help, keeps making excuses and asking for more personal information. After I finally received my fiat, and wading through the forest of never ending popups, I managed to buy some assets. Then I tried to withdraw them. Guess what? For "safety" reasons they are locking withdrawals for 5 days after purchasing crypto. Yeah, this exchange is a huge scam. Let this be a warning to everyone else.