Communication is appalling Communication is appalling. Placed a buy order but only half filled. When i queried got a reply from Kelvin but then nothing. The coin i wanted is available on other sites at my buying price but not on Mexc and no reply to the multiple queries I have raised.

DO NOT PUT YOUR FUNDS IN MEXC DO NOT PUT YOUR FUNDS IN MEXC, THE RISK CONTROL SCAM IS REAL, BE CAREFUL. THEIR FINANCIAL STATEMENTS ARE NOT MATCHING AND THEY WILL END UP LIKE FTX, THIS IS WHY THE FREEZE MONEY SO THEY CAN TRY AND "CONFISCATE" THEM FROM THE FIRST WITHDRAWAL YOU DO

So many red flags on this "exchange". Stay away. First and foremost, I instantly got bombarded with Android notifications from this app despite them all being turned off. And then there's the constant popups in the app, which are also unable to be turned off. KYC is almost impossible to do, every time the documents get rejected because of "poor quality image" which is nonsense. The photos were very clear and everything was perfectly readable. Customer support was extremely unprofessional, they talk like an 8 year old kid. Finally I managed to get KYC'd, and tried to deposit EUR to my account. As expected, I never received it. Customer support is also no help, keeps making excuses and asking for more personal information. After I finally received my fiat, and wading through the forest of never ending popups, I managed to buy some assets. Then I tried to withdraw them. Guess what? For "safety" reasons they are locking withdrawals for 5 days after purchasing crypto. Yeah, this exchange is a huge scam. Let this be a warning to everyone else.

Terribly bad Terribly lagging. Stop loss not always working properly and open position not according to limit order indication but a at a very disatvantageous price. On different web pages on the same asset and timeframe, the chart would show different type of candlesticks, maybe based on the type of trading you been taking or else still a glitch. Many times when you are closing a position that indicate a certain profit, the real profit turn out to be almost always way less. It's like they are working against you. Absolute crap and i suspect fraudster platform.

Future trading is a scam!! Future trading is terrible, I wanted to place an order, all of a sudden my laptop crashed and two instead of one orders were placed with only one second in between (which is not even possible to do manually since there is a message which you have to accept before placing an order), the orders placed were with maximum leverage (I wanted to place one order with 10 x leverage not 200 x) and more money than I intended. After this I went to the customer support but instead of replying to my problem they kept saying it is not possible that this happened since we have an extra step asking whether you really want to place the order so your account must be hacked' but exactly that response shows that it is not possible that two orders were placed within one second!! DON'T DO FUTURE TRADING WITH MEXC THEY WILL SCAM YOU!!! So far no problems with spot trading