Descriptive and Thorough I appreciated how they explain each step of the process as they take you through it. I felt they were very thorough in explaining what costs and payments would be, as well. My specialist also gave some helpful tips on managing accounts, and the benefit of working with more than one bank at a time, as I budget from this point on while going through the program.

the honesty, curteous assistance, reassuring and most of all kindness and expertise. THE PERSON WITH WHOM I SPOKE WAS INFORMATIVE, KNOWLEDGEABLE AND EXPLAINED THINGS CLEARLY AND COURTEOUSLY. NEVER JUDGMENTAL OR RUDE. VERY HELPFUL AND KNOWLEDGEABLE REGARDING THE ASSISTANCE I NEED.

Alfredo helped me calm my nerves about… Alfredo helped me calm my nerves about the whole process

Marcus LaSalle is the reason why we… Marcus LaSalle is the reason why we signed up for this consolidation. He is so nice to talked to.

Alfredo is terrific Alfredo is terrific! Very clear, empathetic, easy to talk to and patient. I can't recommend him enough. I'm just starting this "journey," but I feel a great sense of relief already, all thanks to Bounce and Alfredo's support. Thanks again!