Kate
GBAlexis was thorough and kind Alexis was thorough and kind. I appreciated her checking in with me throughout our conversation both for understanding and also to see how I was feeling. This is a strangely emotional process so that small kindness meant a lot.
J. Jordan
GBVery difficult to cancel Very enthusiastic and convincing sales people, but after consulting with my wife and my credit union I decided not to enroll in the services. After several emails and phone calls I still cannot get anybody to return my call and confirm that I'm unenrolled in this program.
Patricia
GBSince a scammer called the day before Since a scammer called the day before, I was very suspicious of the call from Pacific Debt. I really put Matthew through the wringer. He was very patient trying to assure me of authenticity. I am still not quite there. I am a little more at ease this morning, but being alert and suspicious.
Rebecca W
GBThey were very understanding and… They were very understanding and knowledgeable on the options available to get my debt under control. Explained each step of the program and did the follow-ups when they said they would. Made themselves available to answer my questions when I needed help.
Gayle
GBGreat customer service Very patient and helpful. Given a lot of details about the program and got quickly signed up.