Great Customer Service! Brandon was very helpful and explaining things to me. He was patient! When he transferred me over to Mary, she also explained everything to me, and I feel very comfortable and going through this program.

Outstanding support! Having Robert walk me thoroughly through each step and expectations really allowed me time to understand and ask questions. He and the team were extremely supportive and helpful every step of the way. I feel secure knowing what is ahead and navigating the steps to free myself into a new life!

Mrs Cuen is awesome!!! Mrs. Cuen treated me with dignity and made me feel less apprehensive about my decision. She was very professional and explained some things to me that I didn't understand. She took the time to find out about my situation not just threw a one size fits all plan at me. I wish I would have called sooner.

Thank you so much Thank you so much, Rosa Cuen. You made me feel really great while going through the process, and you were very understanding. I appreciate your support and guidance throughout the entire experience. Your kindness and empathy truly made a difference in how I approached the situation. Your ability to listen and offer reassurance helped alleviate my concerns and anxieties. I am grateful for your assistance and grateful to have had you by my side during this journey

Very thorough The representative I spoke to was very thorough in telling me how they could help me, and seemed very concerned about helping me reduce my debt. She made sure to collect all my financial information, and we realized I qualified for a hardship plan. I’m very thankful!