Florence
GBIt's frustrating every time I had a… It's frustrating every time I had a question and tried to get an answer from the online chat I could never get a straight answer, while I was glad for initial help, it has been very stressful being unable to get a straight answer to any question. So I cannot rate your company any higher than three.
Brian Williams
GBFriendly service Friendly service, easy to understand the process and what steps I need to take to make sure I’m successful in this endeavor.
Terry Cosper
GBVery thorough The representative I spoke to was very thorough in telling me how they could help me, and seemed very concerned about helping me reduce my debt. She made sure to collect all my financial information, and we realized I qualified for a hardship plan. I’m very thankful!
BEVERLY FOWLER
GBMrs Cuen is awesome!!! Mrs. Cuen treated me with dignity and made me feel less apprehensive about my decision. She was very professional and explained some things to me that I didn't understand. She took the time to find out about my situation not just threw a one size fits all plan at me. I wish I would have called sooner.
Catherine R
GBCustomer Service rep was amazing Customer Service rep was amazing. Very supportive to our situation and didn’t make us feel like horrible people. Answered all questions and was very thorough.