I’ve already written numerous reviews I’ve already written numerous reviews. I was very pleased with the overall process. Everyone was professional, friendly, and treated me like I was the only person that was important to them at that particular time.

Mrs Cuen is awesome!!! Mrs. Cuen treated me with dignity and made me feel less apprehensive about my decision. She was very professional and explained some things to me that I didn't understand. She took the time to find out about my situation not just threw a one size fits all plan at me. I wish I would have called sooner.

Thank you so much Thank you so much, Rosa Cuen. You made me feel really great while going through the process, and you were very understanding. I appreciate your support and guidance throughout the entire experience. Your kindness and empathy truly made a difference in how I approached the situation. Your ability to listen and offer reassurance helped alleviate my concerns and anxieties. I am grateful for your assistance and grateful to have had you by my side during this journey

It's frustrating every time I had a… It's frustrating every time I had a question and tried to get an answer from the online chat I could never get a straight answer, while I was glad for initial help, it has been very stressful being unable to get a straight answer to any question. So I cannot rate your company any higher than three.

Very thorough The representative I spoke to was very thorough in telling me how they could help me, and seemed very concerned about helping me reduce my debt. She made sure to collect all my financial information, and we realized I qualified for a hardship plan. I’m very thankful!