Claribel Laguna
GBGreat service Great service. Everytime I have something come up on my credit report I've used them to help out over the years. They have always been there for me.
Samar Tehrani
GBThe most unfortunate experience.. The most unfortunate experience... as a returning customer, I banked on my experience with Ron from the last time I worked with him. And this time, I needed help with my elderly mother's credit... He promised so much and failed to deliver. Unfortunately, this time around, it was ultimately a disaster experience. He does not have any staff working for him. His website is completely fraudulent as far as making his company seem like a big company with multiple locations and jurisdictions. He operates out of Washington state and he is a one-man show. After working with him for over a year I have spent more time chasing him and trying to get him to do work for me than I got results. He operates from two separate emails, his phone is only answered if he believes you are a new customer. So if you are currently working for him, try leaving him messages... they will not be returned... Call back within a few minutes and act as a new client and he will get on the phone immediately. Of course, once you get him on the phone he will be nice and sell you a bunch of BS about what he will do and not follow through with one. Just to be fair, the last time I worked with him, I had a completely different experience. Also, the IdentityIQ is also another BS that he gets you to pay for which is again another scam in the way he does business. Their scores are completely different from those of the 3 credit companies. Don't waste your time and or money.
Dan B.
GBWarning. Stay far away from this company! I obtained this companies service for a second time earlier this year (the first time great experience.) I'm not sure what happened, but it seems the company is being solely run by the "President" Ron Bennett. I started my service in February, with the promise of updated progress reports on the status of the repairs promised. Well, 3 months went by and after email and phone calls with no response I asked for a "partial refund." The service was good for 9 months, so to be fair I offered to pay for the 3 months that they supposedly did work in. I spoke to Ron on the phone and he scoffed at me when I asked for a refund followed by a "good luck with that." I am not proud to have also lost my cool on the phone conversation, but understandable when you have to deal with this man. You're also signed up for something called IDENTITYQ, a website used to monitor and consolidate your credit reports. Ron changed my password and started doing hurried work to make it look like my claims were falsely met. I'm pretty sure that may be illegal, if not extremely unethical. Since then, Ron has acted like our heated phone call/emails/request of refund/cease of service never happened and sent me a report. Ron then changed the dates looking like he did the work in the first three months in retaining his service. Not the case at all! So to conclude, Ron has since then offered me 75 dollars back of the 450 spent, as he stated in the most recent email "to make this go away." Apparently this man is very stubborn, or the company must really not be doing well to be fighting a battle over this amount of money. I have seen other reviews of this business on Trust Pilot and other sources singing the same story as I. All with Ron's name included. I am not a vindictive person, but I would like to warn others in dealing with individuals such as this man, especially when it has to do with your credit! So Ron, please do the right thing and return the money owed to the people you have failed to provide service to!
Brian
GBMisrepresentation of character, abilities, & promises. I was referred to this company buy another business I had used for a different matter. After apprx. 3 mths it turned out to be a huge mistake getting involved with Credit Team. I would not get communications from them about my case & everytime I would speak to Ron Bennett, he would say computers were down & have to get back to me with an update, never did. I think the only time they worked was to collect money & if something happened they didn't hesitate to call. I told the company that recommended them of the problems & not just because of me but other complaints they quit referring them, which Ron denied. I eventually told him I was done & want my funds back. Amazingly he reached out, twice, about not getting in touch with me like he planned bcuz of circumstances that were 2 different stories, so he forgot the 1st lie when he called & told the 2nd one. I'm trying to recoop my loses on this fraudulent company & he's gonna have a pit bull on his butt ,cuz I don't give up easily. This is just one of the tactics at our, the consumers, disposal. In a nutshell do not!!!!! use this company they lie to you about the service. The main one I told them about that was causing me the most trouble was never addressed. They do not do what they & cannot be trusted. The term Snakeoil salesman comes to mind, remember that!!
Tom C.
GBThese guys got my credit back on track⦠These guys got my credit back on track after medical bills destroyed it years ago. Now my score is at 755 and is continuing to go up. Applying for a loan to get a house soon and it wouldn't have been possible if it weren't for Credit Team USA