Negative 10 Rating If a company could receive a Negative10+ rating it would be this company for their business practice. I paid for 12 months of service upfront because they promised to get my 5 year old bankruptcy off and clean up some older items on my credit to put me in position to purchase a home. Nothing that was removed stayed removed. The accounts were added back to my report within 3 months and my bankruptcy was never removed as promised. A few months into using them I also referred my now husband who allowed them to work on his credit for 11 months unfortunately they were not able to get his score any higher than when he started 11 months ago. He has been trying to cancel service for 3mths and they continue to debit our acct. so we had to get our bank involved to reject the debits. His Wolfgang rep had the audacity to tell him he still owes them because they would like to continue working on 3 items that they've already sent rebuttals on. Insane how companies take your hard earned money only to play with you. As working class people who are trying to fixed their credit, $2500 between the 2 of us is a alot of money for No real results. Honestly we would have done a lot better by using that money to open a Secured Credit Line to build new credit. That alone would've improved our score with no loss. Lesson learned. DO NOT and I repeat DO NOT waste your time and money dealing with this company.

DO NOT LEAVE YOUR CREDENTIALS WITH THEM DO NOT LEAVE YOUR CREDENTIALS WITH THEM Never trust a company who asks you to give them credit monitoring credentials. Any company worth their salt should have internal tools using APIs to pull data. This is what creditors do when they analyze your credit so why can't this company do that? I would advise no one hand over their information to them and for anyone who has to change their passwords immediately. RE (Their response): As you can see all they can provide is useless platitudes. In the era of Facebook selling your personal data, 'we don't do anything bad, trust me bro. :)' is no comfort. They still have not supplied how they secure the transfer of storage of credentials, and their excuses are irrelevant. Soft pulls are a thing, and any company worth their salt would figure out how to interface with Credit Bureaus to work and get this resolved.

I give this rating because I have a… I give this rating because I have a bankruptcy on my credit report and poor credit due to loosing my job during the pandemic. My score has improved 150 points thus far from working with them. They are awesome!!

Terrible Customer Service! I have been paying $120 per month for this service for nearly two years. At first, everything went smoothly. I was able to get a response from my account manager, generally in a timely manner. After a few months, my account was transferred to a new account manager. She has been horrible. I can not get a reply via email, text or phone call. I have asked for them to cancel my account for a couple of months. Yet here I am being charged again this month. All of their business phone numbers seem to be disconnected. I will be filing a formal complain against the company today.

Awesome company! Awesome company!! Have helped my credit score over 100 points in 2 just months! I will continue with them as they have proven to be legit.