Felicia did a superb job of explaining… Felicia did a superb job of explaining the AIG travel policy to me and answering all of my questions. I immediately knew I was working with a first class company after talking to her and I purchased the policy right then without hesitation.

Travel insurance for cruise to Iceland. I never have taken out travel insurance… I never have taken out travel insurance so was not knowledgeable of the process. Amanda provided all the information in a clear, concise manner which I was able to comprehend . She made the process easy and it was truly a pleasure to deal with her. Customer service as it should be and I truly appreciated her expertise. Would definitely recommend Cruise 101 to anyone traveling and if they are as lucky as I was, they will talk to Amanda. Thank you for the pleasant experience.

On line chat and telephone contact was great Both Nicole (on line chat) and Felicia (telephone agent) answered all my questions and there was no pressure, or even a hint of it, to purchase right now.

The Best of the Best Andrea M. did a fabulous job of enrolling me, meeting my personal needs, explaining every option & selecting the best plan she had to offer considering my budget. Andrea acted selflessly, patiently & exuded trustworthiness. I wish Andrea could sell me everything else I will ever purchase for the rest of my life...and I'm not kidding! Rose Marie

Excellent customer service Spoke to Melanie. Excellent customer service, she was very thorough, answered all my questions, and was very nice.