Frank Primato Frank Primato, the marketing rep/underwriter is world class. Very few company reps seem to want to do their jobs anymore, and Frank is very attentive and always responds. Highly recommend if you want an employee that actually cares about his job. A++

Everyone involved in getting the quotes… Everyone involved in getting the quotes done and the policies issued were outstanding. The underwriter got the application approved and quoted within a 24 hr period which we needed for the customer to start a new job. And shortly after we got it bound we had the policy.

Working with Underwriter Krysti Payne… Working with Underwriter Krysti Payne is a joy and easy as a breeze. She wrote the WC for a Catering Staffing company and a Cleaning company for me in just a couple days soon as I provided her a full submission. Normandy will get my CGL for them too. Direct personal interaction with my Underwriter, none of the "sterile, fully automated submission portal treatment" some Carriers want to funnel producers through. Great attitude, responsive, professional, courteous, quick, excellent service. I will continue to submit business to Normandy and Krysti Payne!

Each quote has had a quick and accurate… Each quote has had a quick and accurate estimate. I am grateful that they are always willing to help with every quote that is worked on, whether it is sold or not. Thanks to normandy for the opportunity.

Purchased via ADP Pay by Pay… We purchased insurance through an ADP Pay by Pay system. Normandy could not get the billing and payments straight with ADP, the latter of whom collected and remitted payments on our business’ behalf based on actual payrolls. Cancelled us and then reinstated us twice, putting us at risk because of their clerical system issues. Not good.