Sarah
GBRenewal was more difficult than usual. Renewal was more difficult than usual. Everyone is always responsive and friendly. And the few claims we have had have been handled well. But, during the renewal process there were minor changes that needed to be made, and we went round and round and round to get the changes incorporated and consistent throughout the document. Actually, some of the changes are still not done.
Phil
GBVery positive experience Very positive experience. Received quote in timely manner. My questions were answered and the policy was done quickly
Darlene
GBLisa is a great CSR Lisa is a great CSR! Always polite and knowledgeable. Chad in claims has a firm clasp on the process of navigating the claims process. The only reason I gave a 4 out of 5 rating is because one of the company's policies did not meet my expectations.
Zack
GBExcellent Service! I searched for a few months working with various insurance vendors to secure a certain type of coverage for my client. I worked with Intrepid and they were very professional making the process easy. I was able to secure the needed coverage by piecemealing different policies together. I appreciate the customer service and the professionalism from Intrepid.
John
GBTerrific support! Page Clanton was terrific to work with as we finalized the bid. We had to bind insurance by Sunday, and she worked very hard on Saturday and Sunday answering my questions as we explored different options.