Quick and easy I only have positive things to say. It’s easy to submit claims and payments are quick. Customer service is excellent I highly recommend Pumpkin to friends and family.

Customer Service has been great Customer Service has been great ! My questions are always answered politely. I signed up for Pumpkin Insurance for my new puppy, Hunter. I submitted my first claim and was reimbursed directly to my checking account. Very easy process. Thank you for your great insurance ease of filing claims for reimbursement. Kat 🌻 & Hunter 🐾🦋

Ideal Pet Insurance! Customer Service is excellent, submission of claims into the app or website is easy to understand, use and upload; the efficiency of reimbursement speaks highly of how they value their customers; the 90% reimbursement rate all across the board (no matter what you choose for your deductible) makes the premium all worthwhile. LOVE Pumpkin for my fur babies :-)

No notice of cancellation. I’ve been canceled twice without notice. Every time I have to wait another 14 days for coverage to continue. Seems a bit odd to me.

Easy, honest, and timely We have 3 dogs that have all had Pumpkin insurance since they were puppies. It is easy to submit their claims and reimbursement has always been quick and correct. They never try to get around covering things with "hidden exceptions".