Great staff at the Salinas store. Diana Reyes from the Salinas store was so kind and helpful. She made the whole process of finding car insurance only take minutes and it is effective immediately. She very nice and went out of her way for me and I would recommend Freeway Insurance 100% to everyone.

Excellent customer service. Upon entering the location the associate greeted me when I entered the door. The customer service agent was on the line assisting another client however the she finished up with the caller and quickly started a new policy for me and I was in and out in approx. 30 minutes.

My debit card suffered fraud and last… My debit card suffered fraud and last insurance company had my wrong address to notify me of payment decline. Was reassigned this new company and people were so reassuring and help do. Troy McDonald. Only problem was a screwup with road assistance as I received an obscure notice 1 day later that I was going to be charged $10 more a month which was not what U was originally told. I also would like credit for the Mature drivers course I completed by AARP that I sent to Troy McDonald. Not sure it has been recognized and would like to know.

Carolina was so friendly and… Carolina was so friendly and professional treating me well and gave me the best cast u less insurance rate “ thanks you so much for making my day…

Ted Watts helped walk me through my… Ted Watts helped walk me through my insurance policy and informed me thoroughly on payments and how to keep up. I enjoyed speaking with him and feel confident in my new policy thanks to Ted. Easy process to sign documents and start my new insurance claim and know I can call at anytime if I am in need of help. Thank you Ted so much for your help!