They were very honest snd got things… They were very honest snd got things done very quickly and now im a happy customer

Competitive rates and personalized service After moving to Florida and hearing about insurers pulling out of the State, I shopped multiple agencies for all of my policies. I was thrilled to find Carlos Marquez with Top Line Insurance. Carlos helped me find the right home and flood policies for highly competitive premiums that were nearly 50% of the cost of other quotes. Carlos was responsive and reliable, and made what I thought would be a difficult process seamless.

Winston James took the time to let me… Winston James took the time to let me explain my needs . He made sure he understood my concerns and then found a solution and company that fit my needs. And at a price that was a 1000.00 below my last quote and more coverage than was previously quoted .

I received a quote from Topline and… I received a quote from Topline and when I agreed to purchase a policy, I needed to provide additional information ie a 4 point inspection, and wind mitigation report. I provided everything asked for and I never heard from the agent again. I contacted customer service through the website and they responded that someone would be in touch with me in two business days. I never heard from customer service again either. Worst possible service ever!

When all 4 policies were supposed to be… When all 4 policies were supposed to be completed I kept receiving notices that things were missed. Even after asking if policies needed any more documents. I even had a policy canceled for non-payment after asking if you had all you needed and if all were complete.