crcremer
USRepresentative could not help me but another did the next day Representative could not help me. Attachments would not attach. She could not help me in any way except saying try again later. I was very surprised when another representative from Seven Corners contacted me the next day. She had investigated my problem and told me how to submit my claim. She said she would personally make sure that it went through correctly.
Gary Jacobsen
USI contacted Seven Corners just to… I contacted Seven Corners just to inform you that we had difficulties with our flights from Portland to Sidney, Australia and that we would be submitting a claim within a week or so after completing our cruise on 5/12/24. The person I spoke to was very professional and listened to the details of our journey to date. She said that she would open a file afterwards. Thanks. Gary Jacobsen
Jeanne
USGive Julie a raise Though I hope I never will have to make a claim, I am very grateful to Agent Julie Holtzapple who has walked me through the plans, advised me on the details, sent me the information promptly and continues to take care of my questions. That Seven Corners values us as customers by having caring and expert agents like Julie gives me confidence in your company. Give Julie a raise and the other agents, too. They are the heart and soul of your success.
Tracy
USI feel 7-Corners is a kind company and… I feel 7-Corners is a kind company and the assistance from Candy was kind and thoughtful as well as apologetic due to my claim not being with this company and she kindly past me to FALCK, whom I dealt with while on tour and they are AWFUL!!!!!!!!!!!! Seven Corners isn't handling my claim and Candy was delightful, I hope I NEVER EVER HAVE TO DO THIS AGAIN!!!!!!!!!!!!!!!!!!!!!!
Karen S.
USI have had to call Seven Corners two… I have had to call Seven Corners two times now. Not for a claim or any inaccuracy in my policy. I just needed to update the terms of my existing policy and to ask a few questions. Both times, my wait time was minimal and the customer service representative was highly efficient and prompt and did exactly what she said she would do. I will continue using Seven Corners. I have never had a claim as of yet, so I can not speak to their efficiency in that regard however.