Danny joe Brown
USGay Glenn Well first of all the agent (Gay Glenn) spoke clear and comprehendible English!!! She helped me to get a final expense policy that I could afford since I am on a fixed income. She was very well informed and good at her job!!! She helped me resolve a responsibility that I have been procrastinating over for way too long (A+) Thanks again Gay Glenn Sincerely Danny joe Brown
Francis Raffa
USHorrible Customer service Horrible Customer service. An totally incompetent agent put me on hold without telling me why and then sent me to the message box of someone(whom I assumed was my claim adjustor). The agent would not identify herself and did not send me the adjustor's name. I had to call back and waisted 20 minutes trying to get a supervisor. Total disaster- can't wait to find out how my claim is adjusted.
jNeOdAwN
USAmazing service Amazing service. I was doing a search online for life insurance and was quickly connected to a live professional broker. She was able to collect some info, do a vast search for me & get me an approval on a solid policy w/ Prudential. She also answered several of the questions that I had and helped me understand the different types of coverages. I've since referred her to some friends who were super content w/ her professionalism and their policies as well. Highly recommend.
Deseree Mitchell
USYour customer service team is amazing Your customer service team is amazing. I really enjoyed working with Tim Aherns. He is clearly a knowledgeable and skilled professional who quickly built a trusting relationship and is both personable and professional. Thank you. I feel relieved that my children will be properly protected in the event of my demise. Again, thank you. Tim deserves a bonus!
customer
USGay Glenn provided me with exceptional… Gay Glenn provided me with exceptional service. She was friendly, polite and very helpful. She answered all my questions, took the time and gave scenarios and comparisons so I would better understand the importance. My family will not be burdened with my burial expenses nor my debts now. Thank you Gay and Assurance Co.