started a claim Very nice over the phone they helped me get through the process of starting a claim, now I am waiting for the mechanic to let me know how much is covered. Thank you !

Company is riddled with rude employees… Company is riddled with rude employees and scam artists. The booklet you get when you start your policy is full of loopholes and jargon. A good example would be how they covered $100 dollars of a tow charge but then a paragraph down, they contradict themselves saying they cover 25 miles of a tow with no expense to the driver. I’ve been denied multiple claims and when I finally decided to cancel. I was called rude for not taking the “offers” provided for me to extend my plan. To anyone that sees this, DONT GET MERIT. It’s not worth the headache you get and extra money you lose. Now I have to talk lawyers because of this Company Note: Merit Administration is not credited by the BBB ( Better Business Bureau) You know what’s odd, look at all the 5 star reviews. Kinda odd they all happen in a span of a month and they all have nothing but the best things to say about Merit. DOESNT THAT SEEM SUSPICIOUS?

When my vehicle faced unexpected… When my vehicle faced unexpected trouble, Merit Administration came to the rescue without a hitch. Their efficiency and seamless handling of the situation were impressive. It's comforting to know that I have a dependable partner to turn to in times of need. Having Merit Administration by my side gives me the peace of mind I need on the road.

Worst all around experience ever Worst all around experience ever with pushy sales people and terribly rude customer service. They were mean on the phone told me that I would have to hold extra if I wanted to cancel. Took forever. Amazingly poor!

Beware !!!!! Beware !!!!!! This is the worst company out there period… please shop around for a better warranty company . I had nothing but problems with this company . They will find a way to decline your claim. It was a complete nightmare