Tyra Smalley
GBTiffany really took her time with me… Tiffany really took her time with me and answered all on my questions. I have been going through a lot and really needed help reinstating my Dental Insurance and she helped me find my way and I appreciate that!
Chrissy Thomas
GBWhat made my experience so good was the… What made my experience so good was the quality of customer service knowledge during the call. Micheal Ross took the time to review and explain the policies when I had a question. Valuable info about how the out-of-pocket expenses work, the deductible, and what plans offer health incentives. It was straightforward to talk with him. He cared about what options I made versus just rushing the process to get another caller.
Michael D Bergum
GBCourtney was both very knowledgeable &… Courtney was both very knowledgeable & both helpful & patient making sure that I understood the info. she was providing to me about health care plans as well as repeatedly asking me if I had further questions making sure that my policy coverage needs were met & that I was clear on coverage & cost options. She helped me not only reduce my mo. premium Co-pay, which was most helpful as l have very limited income. and helped me enroll in a $0.00 premium plan that is very adequate, comprehensive & meets all of my current health care needs. In addition to being so helpful, she was most cordial, courteous, kind, supportive & in general a joy to talk with. Fyi ...I am a retired Social Worker LCSW of 30 years & would easily say that my experience w/of Courtney was excellent & that she is outstanding in her role as healthcare phone specialist.
Gwendolyn Barrett
GBPerfect license agent ever Thai was very detailed and very polite and patience and understanding he took his time to understand what I was saying and help me with every question I asked he's the best agent I've seen. Point blank he's the best we need more people like him.
Virginia Moore
GBThe BEST customer service and professionalism My experience could not have been any better! Astyn couldn’t have been more helpful in helping me with what I needed and on top of that making my policy better and cleaning up other mistakes. If all customer services were anything remotely close to Astyn’s the world would probably be a happy place :) Thank you Astyn!