Robyn Robinson
GBAfter failed attempts from other places… After failed attempts from other places just to get information, I called All State Bonds and got my question answered and got the bond I need in just a few short day. Would have had it sooner but the ones needing to sign and send paperwork on my end took their time. Johana was a huge help!!
Candolyn Williams
GBProfessional Customer Service As a customer it is important to me that I know two-way communication exists. Johana always responded to my questions in a timely manner. I was never left waiting. She seemed patient with my inquiries. She never left me hanging to figure it out on my own. That's why I continued doing with her.
Amanda Poulin
GBThanks for the great customer service Lorena! Lorena Caceres was right on top of getting my bond request processed without a single issue. She confirmed I had provided all the proper information and got the paperwork I needed back to me in a timely fashion. Thanks for your great customer service!
John
GBJohana provided timely responses and… Johana provided timely responses and great feedback on my request for a surety bond for my company. The only recommendation I would provide is; during the initial acceptance of phone call from your clients that your specialists identify theirselves with name and company. Hi, this is Johana. This way I can properly acknownledge them and start the conversation with topic of interest.
Tosha
GBGreat experience! I had a great experience with this company. Fast and friendly service. Lorena Caceres made the process smooth and she was very responsive. I would recommend this company for anyone looking for great rates and customer service.