Danna B.
GBSigning up for this insurance was quick… Signing up for this insurance was quick and easy! Cancelling it however has been a total nightmare. It’s been a month now since I first requested cancelling and I am still waiting for it to happen. In the meantime I have been sent emails stating my request was received. Then my response emails went ignored. After the initial emails I was charged yet again. After multiple emails sent, a call and speaking to a chat representative I was told my policy would be cancelled and I would be issued any refunds due. About week later I got a refund for both of the policies and I thought all was well. Until this week when they tried to double charge me for both policies!! I login and sure enough both policies are still active! This has been such a headache and I regret ever signing up with this company. It seemed too good to be true and now I know why. They make things great when you join! But it has been hell trying to leave.
Ronnie M.
GBgame changer I can text them...what? Really. Now THAT is a leap forward. And I text them and they actually respond fast. Keep up the good work & I'll add another star!
Sarah J.
GBB2Z covered by business I got some runaround from other companies when trying to get coverage for the accounting business I run out of my home. I thought it would be straightforward but no. B2Z really took the ball and ran with it for me. The quote process on their site was fast and they got me all the coverage I need. So far, I'm very satisfied.
Murali Krishnan
GBRight from getting the initial quote to… Right from getting the initial quote to seeking clarification from the representative, it was a seamless experience. We called the Customer Support and Judy was our licensed representative, who went above and beyond explaining us about the policy, exclusions etc., I would highly recommend B2Z insurance for any of your business insurance needs. They know what they're doing. Judy, you rock !!
Jerry M. Walker
GBGreat for WC coverage! Past insurance companies have wasted a lot of my time with long applications and email conversations for weeks afterwards. With B2Z I was able to research work comp coverage and quote right away. I texted a few questions to their customer service people and received quick answers. Based on that experience, I decided to purchase the coverage I needed.