Danna B.
GBSigning up for this insurance was quick… Signing up for this insurance was quick and easy! Cancelling it however has been a total nightmare. It’s been a month now since I first requested cancelling and I am still waiting for it to happen. In the meantime I have been sent emails stating my request was received. Then my response emails went ignored. After the initial emails I was charged yet again. After multiple emails sent, a call and speaking to a chat representative I was told my policy would be cancelled and I would be issued any refunds due. About week later I got a refund for both of the policies and I thought all was well. Until this week when they tried to double charge me for both policies!! I login and sure enough both policies are still active! This has been such a headache and I regret ever signing up with this company. It seemed too good to be true and now I know why. They make things great when you join! But it has been hell trying to leave.
Umanzor Privado
GBVery helpful and attentive agent Very helpful and attentive agent! I am so grateful, she has helped me in every way possible. Answers the phone fast to any questions I may have. Not enough words to describe her service
Murali Krishnan
GBRight from getting the initial quote to… Right from getting the initial quote to seeking clarification from the representative, it was a seamless experience. We called the Customer Support and Judy was our licensed representative, who went above and beyond explaining us about the policy, exclusions etc., I would highly recommend B2Z insurance for any of your business insurance needs. They know what they're doing. Judy, you rock !!
J in Dallas
GBGreat Service With COVID restrictions lifting I can finally get out of the house and lease some office space for my consulting business. But when the leasing agent told me I needed insurance I was a little nervous. B2z made it easy and fast and when I had a question their agent walked me through in chat and were really friendly and helpful. 10/10 would recommend!
Jerry M. Walker
GBGreat for WC coverage! Past insurance companies have wasted a lot of my time with long applications and email conversations for weeks afterwards. With B2Z I was able to research work comp coverage and quote right away. I texted a few questions to their customer service people and received quick answers. Based on that experience, I decided to purchase the coverage I needed.