The insurance guy from Iowa After the phone call on speaker, my husband made the comment that he really liked the "guy from Iowa". Bill took his time and re-explained what we had talked about a few days earlier everything in very understandable terms to my husband. And Mike (nearly) never makes a positive comment, so Bill: well done!!

Actual live person who was wonderful. The woman I dealt with, Lisa, was awesome. Unfortunately the software they use had a few glitches but Lisa figured a way around the problem. Maybe it was pandemic related. But nothing was a deal breaker. She searched for the best coverage for my medications. I’m confident that I got a great deal. I kept her contact information for future use.

Scam or fake company This company must be fake. We completed a medicare enrollment for my dad online. 2 weeks later and still no calls or any letters about the plan we picked. We checked Medicare.gov and they never enrolled my dad, what did they do with his personal information? We called Aetna today and completed the enrollment ourselves.

My broker Carlos R Hernandez My broker Carlos R. Hernandez signed me up for Cigna health insurance. At least I thought he did. After months of waiting and multiple phone calls, I never received ID cards. I could not log into mycigna,com. I could not log into the Colorado marketplace at connectforhealthco.com. Turns out Carlos entered my information incorrectly. My zip code was wrong. My address was wrong. My email was wrong. After multiple phone calls to Cigna and the Colorado Marketplace, I was finally able to track down all of these errors. I told Carlos. He invited me to find another broker. That is the only good advice Carlos provided!

My Agent was amazing Agent Jennifer was amazing. She was extremely thorough in her efforts to ensure that I understood my plans and answered every one of my questions with time and care. I really appreciated her service and look forward to doing business with her in the future. I strongly recommend her if you are looking for an agent that really cares to get you the best plans and coverage that you need and can afford.