Donald Kleiner
GBJoshua was very helpful getting the… Joshua was very helpful getting the coverage on my vehicle. Highly recommend
Sam Hansen
GBMotorcycle warranty Got me fully covered on my Harley Davidson, including my tires. Really liked how transparent they were about what's covered, unlike some other companies. Plus the tire coverage was a nice touch
Wally Myers
GBCovered my claim The engine in my car kept overheating. I brought the car in to my local Audi dealership to get it looked at. My service advisor at the dealership advised me it was an issue with the water pump and had to be replaced. The claims department at NAPA approved the claim promptly and paid the bill once the repair was done. Thanks to them for their quick service and Jordan Kennedy in the claims department for facilitating an easy process. These guys are awesome.
Myrtle Bowman
GBRecent customer I just bought a warranty on my and my husband's RV. Keith got me a very nice price and got me the best coverage compared to the other companies I called around with. Truly appreciated his patience and helpfulness on the phone.
Puddin-pop
GBWhat a poor experience, nothing positive They did warrantee out the brake pads but not the rotors so I am stuck with constant squeaking. They say the squeaking can only come from the brake pads yet Ford mechanic says the rotors have to be motocraft too, not just the pads ( process of deduction) cannot be Napa parts. It’s a performance vehicle and the Napa brakes and rotors were a disaster. So my $600 front brake and rotor job I now $1000. Parts are defective and they won’t put the right parts on the vehicle. Furthermore, they insinuated that the mechanic I am working with is duping me and lying about parts. Swears up and down that this is happening and kept talking over me; i could not get a word in at all. Steve is his name. Very unpleasant and defensive. What a poor experience.