Great Start! I found Select Auto, namely Benjamin Walker, their sales representative, easy to talk to, very informed and patient. He was not your typical salesman. He explained the policy, walked me through the process and answered all my questions. What made me chose the policy was the price, years and mileage provided and the exclusion list. Truthfully I hope I never have to use the policy but I feel more comfortable driving the BMW with it.

Buyer Beware... I purchased a "platinum" 5-year warranty from this company for $3,500 in May, 2023. I was told multiple times during the sales process that I could cancel at anytime and receive a pro-rated refund for any unused time, based off of my initial $3,500 purchase. I called to cancel less than 9 months into the policy (I never submitted a claim and just decided I didn't need it). My prorated refund was supposed to be greater than $3,000. However, I was told by Jon Davis that I'd be receiving $1,100 off of a "market rate" price set by them. When I asked how this was calculated and to validate it, he refused to tell me, simply replying "this is what it is." I followed up 6 times in emails and phone calls, and received no further explanation. I asked where in the contract it stipulates this "market rate," (despite being assured by the salesperson Roger Miller that the proration amount would be based off of the $3,500 rate) Jon Davis could not point to the source of this secret calculation. It was as if he just wanted me to accept his diminished offer without asking questions ($2,000+ less than what I was owed and represented to me during the sales pitch by Roger Miller). I finally gave up and told them to just send me the check, I was exacerbated by the runaround. John said it was being sent out that day (I have all this in email exchanges). After calling multiple times a week and receiving no response, and after emailing many times, a full month passed. I finally got Jon to answer his cell phone. He responded "yeah, I thought that was sent out...are you sure you just don't want to keep your policy?" After telling him I had kept meticulous records of all our interactions and would be contacting an attorney, he finally agreed to send out the check. This company should not be in business. They misrepresented the refund policy, lied about the proration process, and lied throughout the cancellation process in hopes I'd "give up."

I would give a ZERO Review I would give a ZERO Review. Same as most of the reviews on here. Claim denied although it was a covered item. Asked for Arbitration as it states in the Policy....still waiting. Asked for refund of balance of contract, roughly $600 of the $1800 I paid up front. Crickets and it has been 4 month and I have contacted five times as well. Heading to Small Claims Court in Sangamon County Illinois next to get my money I paid for Transmission ($8711). When I win, and I will, I will garnish and freeze their bank accounts. lets see if that prompts a quick response. DO NOT BY ANYTHING FROM THESE SCAMMERS.

Extended Auto Warranty experience. Roger Miller is extremely knowledgeable and personable. He takes the time to go over every part of the contract to make your decision easier. We would highly recommend Roger for anyone looking to purchase extended car warranties from Select Auto Protect.

This is the worst company I've ever had… This is the worst company I've ever had to deal with . I have searched the internet and can't get any info on its corperate address phone numbers or anyone on the executive board . If you ask "john" refuses to give you any information . WONT RETURN MY MONEY AFTER CANCELLING THE POLICY !!!! Stay away