Katherine was extremely polite and accommodating to my needs, I called eleras group/evercare and was transferred to Katherine and she was able to provide me with the information I was looking for.

THE BEST!!!!!!! NOTHING BUT GOOD THINGS TO SAY ABOUT THIS COMPANY. FAST RESPONSES TO MY QUESTIONS, MORE THAN WILLING TO TALK OVER WHAT IS COVERED AND HOW TO GO ABOUT THE PROCESS. I RAN INTO A SMALL ISSUE WITH GETTING A REIMBURSEMENT ON MY OIL CHANGE, WHICH I WILL ADMIT WAS MY FAULT, BUT CUSTOMER SERVICE, AND THE CLAIMS DEPARTMENT WERE UNDERSTANDING AND FAST TO FIX MY ERROR. REFUND CAME WITHIN A WEEK!! IM A HAPPY GIRL OVER HERE!!! YOUVE GOT A CUSTOMER FOR LIFE!

I never ended up using it so I’m not… I never ended up using it so I’m not rating the service. Let me tell you all about my cancellation experience. I was a customer for almost a year near perfect payments. I missed my last two. Listen, I understand wanting to keep me covered and protected but I was 17 payments, which is 17 months away from 3 year coverage. I’m telling David the rep I need the money elsewhere and don’t pressure me into staying, with an attitude because of my statement his rebuttal was I’m going to do my job. In my mind, My job is keeping my family afloat so pls don’t be the person who is almost badgering me, the customer. I got escalated after me being non chalant in order to keep my composure and not use the energy I got from David and the manager got so upset because I said, David the rep wasn’t listening and after speaking to her for 2 minutes, she was not listening either. Before committing to this company I will say, they WILL BE RELENTLESS TO KEEP YOU border line annoying. Great coverage but poor listening skills.

This is a scam. Dont do it This is a scam. the notice looks like a cancelation from a dealership, has no company name and they try to scare you into buying something you don't need. when you ask to be taken off the list they hang up. they are rude and unprofessional, don't fall for it.

Service with Evercare I’m never had a problem with the service from Evercare. Each time I’ve had a problem with my car and my dealership called them, I was covered. What a blessing EverCare was and still is to me. I think they have paid out more my car than I paid to them since I became a member. I really appreciate them. God knows paying out $100 deductible is such a blessing to me versus several hundred dollars. Thank you, Evercare VG