Safe Auto Customer Service IS THE…WORSE Safe Auto Customer Service IS THE WORSE!! No one at Safe Auto is capable of answering the simplest questions. This "Company" charges me $75/mo for a "Non-Owner" Policy, but then starts harassing me 7 Days later for another Payment. I called in to find out "Why". N O O N E at Safe Auto has the competence to answer just a basic question. After 3 Employees, I began asking for a "manager", and then wait on hold for 15mins just to be told "There aren't any managers available" - I just hung up!!! This is PATHETIC

Amazing insurance They help you get insurance right away & work a good deal for good insurance. The only thing is they should have a app but other then that I am one satisfied customer.

If I could put a big fat 0 star I… If I could put a big fat 0 star I would. Do not let a guy name NATE PATTERSON take care of your claim, he is never at work, it took three weeks to finally get something done and by then there was no money left. I payed three weeks out of pocket for a rental and was never reimbursed, this man kept saying whenever I did get a hold of him he was gonna take care of it. (You Suck) This is one of the worst insurance companies I’ve ever encountered. They accept liability but don’t pay out claiming they’re responsible client only had 5000 liability and that the funds were exhausted due to storage and tow fees which means I got nothing and they have my car and I’m sure their going to sell it.

Nearly 5 Years - No Complaints! Getting insurance on day of car purchase (2018) was so quick/easy! At first, they freaked me out with the constant mailed "reminders" but once used to that - it's been smooth sailing! Literally, until one dark night couple yrs ago, coming home off night shift a deer vs. car happened to me! The claim process was MINDBOGGLINGLY quick/simple/easy-to-understand! The ONLY hold up was happened during "pandemic" and body-shop had issues getting parts... & then did a crappy-rush job... BUT my insurance company DID AWESOME! Fast fwd to now, recently paid off my car & decided to make change to policy. Again, so very customer-friendly, quick/easy - PAINLESS process. Thank You S/A for all your hard work!

Money Hungry The only reason I went with this company is because the rates for much lower than anyone else. I started my policy on January 27, 2023 I now owe another payment on February 9, 2023…. How? I haven’t even had coverage for 14 days…….. absolutely ridiculous.