The Staff and overall experience of… The Staff and overall experience of opening my new policy with Safe Auto, was explained to me thoroughly and in depth. Very friendly and courteous Staff. Very professional and professional. I highly recommend Safe Auto for anybody in need of generating a New Policy, hands down, I fully acknowledge and understand everything that I need to know about my new policy. Thank you Much to everyone st the Safe Auto Office. ..

Always get the best price through Safe… Always get the best price through Safe Auto. Being able to purchase online at my convenience is an excellent feature. Happy with the company, but haven’t had to use it. Hopefully I dont ever have to file a claim, but if I do I hope they’re quick. L. Ray

Major Fail Been a customer since 2014. Added a new truck to my policy before leaving the car lot. Was quoted on the phone that my new insurance payment would be $185. Eight days later, when my renewal came up, the payment was $229. I called and asked why, didn’t get a clear answer, asked to speak to manager and was told, “ You weren’t misquoted, she just didn’t have all the information in front of her. And you KNEW you had a renewal coming up!” Quoting incorrectly without all the information in front of you is misquoting. And apparently it’s my fault for being misquoted and not having a second job as an insurance agent.

If I could put a big fat 0 star I… If I could put a big fat 0 star I would. Do not let a guy name NATE PATTERSON take care of your claim, he is never at work, it took three weeks to finally get something done and by then there was no money left. I payed three weeks out of pocket for a rental and was never reimbursed, this man kept saying whenever I did get a hold of him he was gonna take care of it. (You Suck) This is one of the worst insurance companies I’ve ever encountered. They accept liability but don’t pay out claiming they’re responsible client only had 5000 liability and that the funds were exhausted due to storage and tow fees which means I got nothing and they have my car and I’m sure their going to sell it.

Money Hungry The only reason I went with this company is because the rates for much lower than anyone else. I started my policy on January 27, 2023 I now owe another payment on February 9, 2023…. How? I haven’t even had coverage for 14 days…….. absolutely ridiculous.