Nearly 5 Years - No Complaints! Getting insurance on day of car purchase (2018) was so quick/easy! At first, they freaked me out with the constant mailed "reminders" but once used to that - it's been smooth sailing! Literally, until one dark night couple yrs ago, coming home off night shift a deer vs. car happened to me! The claim process was MINDBOGGLINGLY quick/simple/easy-to-understand! The ONLY hold up was happened during "pandemic" and body-shop had issues getting parts... & then did a crappy-rush job... BUT my insurance company DID AWESOME! Fast fwd to now, recently paid off my car & decided to make change to policy. Again, so very customer-friendly, quick/easy - PAINLESS process. Thank You S/A for all your hard work!

Every call I’ve made was answered with… Every call I’ve made was answered with great respect and delightful representatives! They were so helpful and quick and always answers or will find the answer to every question !

Payments due early instead of every 30 days Paid to start the policy and got another bill 12 days later. Instead of the policy renewing on the same day I started it every month it now looks like I’m paying it late. Silliest thing I’ve ever seen. I have exactly 30 days to pay it but after the 12th day it’s late and if it’s not paid by the date it should actually finally be due, it’s cancelled.

Amazing went above and beyond to insure… Amazing went above and beyond to insure me on the spot while purchasing a new Jeep. Very much impressed and also really like the cost which was way lower then anyone else.

Shi**y auto should be the name I would give this a zero star if I could. I was with safe auto for 2 years making my payments on time then suddenly that raise my rates it absolutely disappointing. Customer service didn't care. They didn't try to offer any kind of way to keep me as a customer. Got a great quote from geico and now I'm thankful I'm done with this shi**y company I hope they go bankrupt