Nearly 5 Years - No Complaints! Getting insurance on day of car purchase (2018) was so quick/easy! At first, they freaked me out with the constant mailed "reminders" but once used to that - it's been smooth sailing! Literally, until one dark night couple yrs ago, coming home off night shift a deer vs. car happened to me! The claim process was MINDBOGGLINGLY quick/simple/easy-to-understand! The ONLY hold up was happened during "pandemic" and body-shop had issues getting parts... & then did a crappy-rush job... BUT my insurance company DID AWESOME! Fast fwd to now, recently paid off my car & decided to make change to policy. Again, so very customer-friendly, quick/easy - PAINLESS process. Thank You S/A for all your hard work!

Was really quick and easy and one of… Was really quick and easy and one of the cheapest prices around. The only thing I didn't like was after paying the first month I had to pay the second only two weeks later and I wasn't expecting that so soon

If I could put a big fat 0 star I… If I could put a big fat 0 star I would. Do not let a guy name NATE PATTERSON take care of your claim, he is never at work, it took three weeks to finally get something done and by then there was no money left. I payed three weeks out of pocket for a rental and was never reimbursed, this man kept saying whenever I did get a hold of him he was gonna take care of it. (You Suck) This is one of the worst insurance companies I’ve ever encountered. They accept liability but don’t pay out claiming they’re responsible client only had 5000 liability and that the funds were exhausted due to storage and tow fees which means I got nothing and they have my car and I’m sure their going to sell it.

Payments due early instead of every 30 days Paid to start the policy and got another bill 12 days later. Instead of the policy renewing on the same day I started it every month it now looks like I’m paying it late. Silliest thing I’ve ever seen. I have exactly 30 days to pay it but after the 12th day it’s late and if it’s not paid by the date it should actually finally be due, it’s cancelled.

Best price I haven't had a driver's license in 21 years and although it is a little pricey, Safe Auto beat several other companies on price