The Staff and overall experience of… The Staff and overall experience of opening my new policy with Safe Auto, was explained to me thoroughly and in depth. Very friendly and courteous Staff. Very professional and professional. I highly recommend Safe Auto for anybody in need of generating a New Policy, hands down, I fully acknowledge and understand everything that I need to know about my new policy. Thank you Much to everyone st the Safe Auto Office. ..

Payments due early instead of every 30 days Paid to start the policy and got another bill 12 days later. Instead of the policy renewing on the same day I started it every month it now looks like I’m paying it late. Silliest thing I’ve ever seen. I have exactly 30 days to pay it but after the 12th day it’s late and if it’s not paid by the date it should actually finally be due, it’s cancelled.

Nearly 5 Years - No Complaints! Getting insurance on day of car purchase (2018) was so quick/easy! At first, they freaked me out with the constant mailed "reminders" but once used to that - it's been smooth sailing! Literally, until one dark night couple yrs ago, coming home off night shift a deer vs. car happened to me! The claim process was MINDBOGGLINGLY quick/simple/easy-to-understand! The ONLY hold up was happened during "pandemic" and body-shop had issues getting parts... & then did a crappy-rush job... BUT my insurance company DID AWESOME! Fast fwd to now, recently paid off my car & decided to make change to policy. Again, so very customer-friendly, quick/easy - PAINLESS process. Thank You S/A for all your hard work!

Safe Auto Customer Service IS THE…WORSE Safe Auto Customer Service IS THE WORSE!! No one at Safe Auto is capable of answering the simplest questions. This "Company" charges me $75/mo for a "Non-Owner" Policy, but then starts harassing me 7 Days later for another Payment. I called in to find out "Why". N O O N E at Safe Auto has the competence to answer just a basic question. After 3 Employees, I began asking for a "manager", and then wait on hold for 15mins just to be told "There aren't any managers available" - I just hung up!!! This is PATHETIC

Best price I haven't had a driver's license in 21 years and although it is a little pricey, Safe Auto beat several other companies on price