TYNISHIA
GBSelecting the correct type of policy… Selecting the correct type of policy that I wanted should not have been hard. I wanted full coverage but was given the other. When I tried to upgrade I was told I couldn’t. Then I’m charged $6 to pay online, if you enclosed an envelope inside my billing I would just mail it in. I’m definitely changing providers. Please don’t call because this is set in stone
Shakia Stewart
GBIf I could put a big fat 0 star I… If I could put a big fat 0 star I would. Do not let a guy name NATE PATTERSON take care of your claim, he is never at work, it took three weeks to finally get something done and by then there was no money left. I payed three weeks out of pocket for a rental and was never reimbursed, this man kept saying whenever I did get a hold of him he was gonna take care of it. (You Suck) This is one of the worst insurance companies I’ve ever encountered. They accept liability but don’t pay out claiming they’re responsible client only had 5000 liability and that the funds were exhausted due to storage and tow fees which means I got nothing and they have my car and I’m sure their going to sell it.
CARLYLE
GBThe representative tool care of all of… The representative tool care of all of the items that needed to be sorted as we completed the process. There were no unanswered questions. I am completely fine with everything.
Charles
GBSafe Auto Customer Service IS THE…WORSE Safe Auto Customer Service IS THE WORSE!! No one at Safe Auto is capable of answering the simplest questions. This "Company" charges me $75/mo for a "Non-Owner" Policy, but then starts harassing me 7 Days later for another Payment. I called in to find out "Why". N O O N E at Safe Auto has the competence to answer just a basic question. After 3 Employees, I began asking for a "manager", and then wait on hold for 15mins just to be told "There aren't any managers available" - I just hung up!!! This is PATHETIC
MARGARET
GBUser friendly app and prompt service I have been shopping for auto insurance for about a month and I kept getting the runaround from many companies. Needless to say, they were blowing up my phone and my email. Safe Auto is professional, without the nonsense of them sending you repetitively emails and text messages. Within 10 minutes I was insured. Safe Auto is an easy app easy to use and user friendly. I highly recommend getting Safe Auto.