Major Fail Been a customer since 2014. Added a new truck to my policy before leaving the car lot. Was quoted on the phone that my new insurance payment would be $185. Eight days later, when my renewal came up, the payment was $229. I called and asked why, didn’t get a clear answer, asked to speak to manager and was told, “ You weren’t misquoted, she just didn’t have all the information in front of her. And you KNEW you had a renewal coming up!” Quoting incorrectly without all the information in front of you is misquoting. And apparently it’s my fault for being misquoted and not having a second job as an insurance agent.

Was really quick and easy and one of… Was really quick and easy and one of the cheapest prices around. The only thing I didn't like was after paying the first month I had to pay the second only two weeks later and I wasn't expecting that so soon

Always get the best price through Safe… Always get the best price through Safe Auto. Being able to purchase online at my convenience is an excellent feature. Happy with the company, but haven’t had to use it. Hopefully I dont ever have to file a claim, but if I do I hope they’re quick. L. Ray

Payments due early instead of every 30 days Paid to start the policy and got another bill 12 days later. Instead of the policy renewing on the same day I started it every month it now looks like I’m paying it late. Silliest thing I’ve ever seen. I have exactly 30 days to pay it but after the 12th day it’s late and if it’s not paid by the date it should actually finally be due, it’s cancelled.

User friendly app and prompt service I have been shopping for auto insurance for about a month and I kept getting the runaround from many companies. Needless to say, they were blowing up my phone and my email. Safe Auto is professional, without the nonsense of them sending you repetitively emails and text messages. Within 10 minutes I was insured. Safe Auto is an easy app easy to use and user friendly. I highly recommend getting Safe Auto.