If I could put a big fat 0 star I… If I could put a big fat 0 star I would. Do not let a guy name NATE PATTERSON take care of your claim, he is never at work, it took three weeks to finally get something done and by then there was no money left. I payed three weeks out of pocket for a rental and was never reimbursed, this man kept saying whenever I did get a hold of him he was gonna take care of it. (You Suck) This is one of the worst insurance companies I’ve ever encountered. They accept liability but don’t pay out claiming they’re responsible client only had 5000 liability and that the funds were exhausted due to storage and tow fees which means I got nothing and they have my car and I’m sure their going to sell it.

It was a hassle free experience It was a hassle free experience, I was paying way to much with my old insurance company, I got my new policy in 5 minutes from the comfort of my couch and no annoying phone calls. I put in what I wanted and and saved over $75 a month ! Thank you !!!!!!!

Safe Auto Customer Service IS THE…WORSE Safe Auto Customer Service IS THE WORSE!! No one at Safe Auto is capable of answering the simplest questions. This "Company" charges me $75/mo for a "Non-Owner" Policy, but then starts harassing me 7 Days later for another Payment. I called in to find out "Why". N O O N E at Safe Auto has the competence to answer just a basic question. After 3 Employees, I began asking for a "manager", and then wait on hold for 15mins just to be told "There aren't any managers available" - I just hung up!!! This is PATHETIC

Always get the best price through Safe… Always get the best price through Safe Auto. Being able to purchase online at my convenience is an excellent feature. Happy with the company, but haven’t had to use it. Hopefully I dont ever have to file a claim, but if I do I hope they’re quick. L. Ray

Major Fail Been a customer since 2014. Added a new truck to my policy before leaving the car lot. Was quoted on the phone that my new insurance payment would be $185. Eight days later, when my renewal came up, the payment was $229. I called and asked why, didn’t get a clear answer, asked to speak to manager and was told, “ You weren’t misquoted, she just didn’t have all the information in front of her. And you KNEW you had a renewal coming up!” Quoting incorrectly without all the information in front of you is misquoting. And apparently it’s my fault for being misquoted and not having a second job as an insurance agent.