Worst Customer Service I got involved with LoanGlide through my contractor. Due to my good credit history, my loan was approved instantly and and the first payment (50%) was released to the contractor with no issues. However, for the release of remaining loan, I had to go back and forth between LoanGlide and FiveStar bank. When I spoke to FiveStar bank’s supervisor to release the reminder of the loan I was told that from the bank’s point of view everything was OK and they were waiting for LoanGlide’s approval. And when I called the LoanGlide they gave excuses that the problem was with the bank. After making several calls for at-least two days, I was finally told that everything was OK and the the money will be released to the contractor the next day. However, I called LoanGlide the next day to find if the payment was remitted to the contractor as promised, I was told that I have to revisit the portal to resubmit my authorization of the payment again. Hmmmm…why didn’t they told me yesterday- instead of telling me everything was OK. Not only that, they even didn’t call me to inform to resubmit the authorization, until I called them. Their customer service is horrible and I will never deal with them again.

the process was fast and easy and being… the process was fast and easy and being that I'm recuperating from back surgery it was great that I was able to complete all paperwork from home with electronic signatures.

Got our approval quickly -

Easy to use and approval response was… Easy to use and approval response was quick!

Simple easy and Professional! -