SHANE P DUNSMORE
GBExplanation on annual fees and misleading due date He/She had every answer to my questions with quick results. & also very understanding on explaining the answers to my questions! They even gave me the exact due date of payments for my account which was one of the things I was confused about.
Sheila Finch
GBI appreciate this credit card I asked a really quick question and the agent was very professional and prompt with my answer. I appreciate this credit card because I am up for a credit increase which will double my availability and help my credit score even more.
JON C WATSON
GBThe rep i spoke to was amazing The rep i spoke to was clear, communicated well, was compassionate, and thorough. I appreciate her kindness while dealing with a tricky situation. Please, we need more of her. She was awesome.
JaQuinnia Benson
GBCassandra was clear and concise... Cassandra was clear and concise.... I ran into an issue with paying and she gave every option so that my account did not end up in collections. Customer service is not as great as it used to be but Cassandra helped me to see there is still some greatness out there in the customer service field. Thank you again Cassandra!
Brenda Brewer
GBVery glad I was not approved due to you… Very glad I was not approved due to you could not verify my identity. Very pleased for the extra layer of security that my profile may have now (not sure) after being hacked on Facebook. All resolved in the last few weeks. I have changed my mind about moving forward with the application process but if i do decide to look into into it again I feel very comfortable dealing with this company and looks like the good reviews are well deserved. Thank you.