Top one trader is very understanding of… Top one trader is very understanding of problems and provides good customer service

A shining star in an industry that has more bad than good. I had some issues with a couple of my accounts. Now let me be clear..this was not with Toponetrader but with a broker that they work with because of the migration away from MT4 for US customers. They were forced to help their customers navigate to a new trade platform and they did so with sound education, patience, and empathy. When a potential hurdle arises or trading hiccups for what ever reason they offer concessions to their customers if they feel they could have served them better. They listen, they are responsive, and they are fair. I want to specifically mention Lars in customer support within their discord community. He has personally navigated some complex situations for me and "stuck with me" until a solution was discovered and implemented. The guys at Toponetrader are different. In the industry that is full of organizations that are only looking out for themselves....do yourself a favor and choose Toponetrader for a glimpse into an ethical, customer focused, forward thinking company.

The support team at Top One is… The support team at Top One is absolutely top notch! I reached out by email with an issue on my account and they responded and resolved my issue promptly. I will definitely be recommending Top One Trader to anyone to anyone that is looking for a great Trustworthy prop firm!

Don't take a Prop Firm challenge until you read this review!. The name speaks for itself. With a company name like TopOneTrader comes a responsibility to live up to. All I can say is TopOne will soon be the top prop firm in the world, because Clay (Top One Founder) and Matt (Top One CEO) and staff have a solid set of core values, 1st as people, and then having a vision for excellence. All I can say is thank you TopOne for your efforts. It's nice to be involved with a team of true professionals who care. A+++++

False breach scam I received a false hard breach for daily loss limit despite not being close to hitting the 5% limit. Their system had calculated it on the initial account balance and not the previous day's closing balance as per the rules and the same that had happened every previous day. After several emails of them insisting it was right, they finally showed me their calculation at what point they saw it was wrong after i pointed out which part was wrong. Despite acknowledging this they said sorry nothing we can do, you still lose your account and all the profit in it. so they have effectively stolen my account and money!