Joshua Lofgren
GBAvoid fake company deals I was annoyed that I had to talk to a customer service rep to get my money back. I bought a deal that was clearly put up by a defunct business. I wish Groupon was a little more proactive on removing offers from companies that are no longer in business. But I please that I got a refund and was able to buy the service from another company that was much open.
Barbara Gregory
GBAya tea Atl,I used my Groupon voucher … Aya tea Atl,I used my Groupon voucher I had a Sauna Detox and a Tummy wrap It was the most amazing experience I had in 30 years..This young lady was very knowledgeable and skilled she very professional and courtesy, felt soo much better from the detox I slept like a baby... I would give review a 10
Greg F
GBGroupon changed the terms of the deal… Groupon changed the terms of the deal after I had purchased it by informing me that none of the local locations could be used for an oil change. The only locations were several hours away. My emails to groupon support went unanswered. Finally, I did a chat session with a Groupon support person and they said nothing could be done and that person disconnected on me. On my second chat with Groupon support, they provided a credit in Groupon bucks.
Nicole
CAGreat First Timer Experience WE have been looking to try a dance class or 2 and had a great first time experience. The location was a little difficult to find, but the facility was really nice and welcoming once we did find it.
Tiaa
GBAnother source of unnecessary stress Please don't buy anything from Groupon unless you either want stress or are 100% sure (which nobody ever is). I accidentally bought the same deal twice, tried asking for refund via app but it wasn't working. Called the numbers provided, not working. Desperate for my money, I emailed 3 days after purchase, I only got automated responses. The case was never looked into. Days later when discussing something else with Groupon, I mentioned this case and I was told it'd be passed to a supervisor who refused to refund because I'd apparently approached then 15 days after purchase. When I pointed the fact that I'd sent emails, my case was apparently going to be reviewed based on the emails. Weeks later, have I got my refund? NO! Any communication regarding the matter? NO! Groupon, I asked for refund 3 days after purchase, please give me my £22.46 back. It may be a small amount but it's my hard earned money! Some good deals but customer service from Groupon makes them not worth it. I wanted a facial not stress!