Greg F
GBGroupon changed the terms of the deal… Groupon changed the terms of the deal after I had purchased it by informing me that none of the local locations could be used for an oil change. The only locations were several hours away. My emails to groupon support went unanswered. Finally, I did a chat session with a Groupon support person and they said nothing could be done and that person disconnected on me. On my second chat with Groupon support, they provided a credit in Groupon bucks.
Ann
GBQuick remedy Got an immediate response to my informing Groupon that an item had been neither purchased nor redeemed by me. I was refunded the entire cost with no hassle. Great customer service!
Regina Lane
GBThe Quaint Hidden Gem This hidden gem was found surprisingly close to my home and conveniently located. The mellow spa service was incredible in level of activity. Having the entire place to myself on a Sunday afternoon was amazing. I enjoyed the level of attention and appreciated not feeling concerned about time. My massage therapist was attentive in making sure I was comfortable and hydrated throughout my session.
Samantha Barnett
GBTaking care of business The customer service department of Groupon took care of my funds in a timely manner. You see, I have had Groupon bucks on my account for some time and noticed quite a difference in the amount. I reached out with my concern. Soon after, I received an email about rating my recent experience. After looking further into my account, I discovered some specimen hacked into my account and stole my funds to go to Chuck E Cheese. I let the Groupon team know and they took care of recovering my funds and a password change quickly. I appreciated the promptness.
Kathryn Sweeney
GBI purchased the produ t,followed… I purchased the produ t,followed directions and still do not have use of product. Called the #on my credit card bill for hp UT there was no answer I stilldo not have office19 What do I do a d was there something I did incorrectly?