Tiaa
GBAnother source of unnecessary stress Please don't buy anything from Groupon unless you either want stress or are 100% sure (which nobody ever is). I accidentally bought the same deal twice, tried asking for refund via app but it wasn't working. Called the numbers provided, not working. Desperate for my money, I emailed 3 days after purchase, I only got automated responses. The case was never looked into. Days later when discussing something else with Groupon, I mentioned this case and I was told it'd be passed to a supervisor who refused to refund because I'd apparently approached then 15 days after purchase. When I pointed the fact that I'd sent emails, my case was apparently going to be reviewed based on the emails. Weeks later, have I got my refund? NO! Any communication regarding the matter? NO! Groupon, I asked for refund 3 days after purchase, please give me my £22.46 back. It may be a small amount but it's my hard earned money! Some good deals but customer service from Groupon makes them not worth it. I wanted a facial not stress!
Renee Whittington
GBBest unique healing experience! I booked a 60 minute massage session for myself and a good friend. We had back to back appointments. Upon arrival, we were immediately greeted by Pepper and Steve; a wonderful welcoming touch. Their sanctuary space is warm and inviting. It was such a unique experience. Pepper and Steve worked together in perfect unison, combining body and soul healing. The massage was a combination of different techniques tailored to your needs. Steve kept you informed every step of the way. Best massage I ever had. The spiritual, and life, guidance I received from Pepper was relevant and I am excited to incorporate some suggestions into my daily routine. I highly recommend you booking with Woo10, in order to experience how special it truly is!
Greg F
GBGroupon changed the terms of the deal… Groupon changed the terms of the deal after I had purchased it by informing me that none of the local locations could be used for an oil change. The only locations were several hours away. My emails to groupon support went unanswered. Finally, I did a chat session with a Groupon support person and they said nothing could be done and that person disconnected on me. On my second chat with Groupon support, they provided a credit in Groupon bucks.
Nicole
CAGreat First Timer Experience WE have been looking to try a dance class or 2 and had a great first time experience. The location was a little difficult to find, but the facility was really nice and welcoming once we did find it.
Samantha Barnett
GBTaking care of business The customer service department of Groupon took care of my funds in a timely manner. You see, I have had Groupon bucks on my account for some time and noticed quite a difference in the amount. I reached out with my concern. Soon after, I received an email about rating my recent experience. After looking further into my account, I discovered some specimen hacked into my account and stole my funds to go to Chuck E Cheese. I let the Groupon team know and they took care of recovering my funds and a password change quickly. I appreciated the promptness.