Doesn’t really help to have Groupon The meal was ok, the meats were delicious, wish they had more sides. Mashed potatoes, no gravy rice 2 soups n black beans were the only hot sides. Only other options were cold veggies, asparagus, tomatoes slices n salads. No pastas just very lacking with sides for cost. Remember your tax and gratuity are added. I paid 122 for Groupon. And had to pay almost $35 for tax n gratuity. I feel meal would’ve been cheaper without it

I purchased tickets for ATV in Vegas I… I purchased tickets for ATV in Vegas I accidentally hit 3 instead of 2 and Groupon helped me with that situation and got my money refunded to me for the extra ticket. When we met at the ATV site we was charged an extra $47 I don't like hidden fees so from now on I will watch what I purchase on Groupon.

Had a wonderful experience with Letty Had a wonderful experience with Letty. Went in for a haircut and partial highlights. She listened to what I was looking for, gave me good suggestions and I was very happy with the results. Will definitely be seeing her again.

Another source of unnecessary stress Please don't buy anything from Groupon unless you either want stress or are 100% sure (which nobody ever is). I accidentally bought the same deal twice, tried asking for refund via app but it wasn't working. Called the numbers provided, not working. Desperate for my money, I emailed 3 days after purchase, I only got automated responses. The case was never looked into. Days later when discussing something else with Groupon, I mentioned this case and I was told it'd be passed to a supervisor who refused to refund because I'd apparently approached then 15 days after purchase. When I pointed the fact that I'd sent emails, my case was apparently going to be reviewed based on the emails. Weeks later, have I got my refund? NO! Any communication regarding the matter? NO! Groupon, I asked for refund 3 days after purchase, please give me my £22.46 back. It may be a small amount but it's my hard earned money! Some good deals but customer service from Groupon makes them not worth it. I wanted a facial not stress!

Quick remedy Got an immediate response to my informing Groupon that an item had been neither purchased nor redeemed by me. I was refunded the entire cost with no hassle. Great customer service!