Had a wonderful experience with Letty Had a wonderful experience with Letty. Went in for a haircut and partial highlights. She listened to what I was looking for, gave me good suggestions and I was very happy with the results. Will definitely be seeing her again.

Avoid fake company deals I was annoyed that I had to talk to a customer service rep to get my money back. I bought a deal that was clearly put up by a defunct business. I wish Groupon was a little more proactive on removing offers from companies that are no longer in business. But I please that I got a refund and was able to buy the service from another company that was much open.

The process was easy from start to finish The process was easy to purchase the Groupon. Making an appointment was easy with many available times. The discount wasn’t steep but fair for the service. There were no surprise additional charges and the merchant made checkout very easy. The service was excellent and a good value.

Another source of unnecessary stress Please don't buy anything from Groupon unless you either want stress or are 100% sure (which nobody ever is). I accidentally bought the same deal twice, tried asking for refund via app but it wasn't working. Called the numbers provided, not working. Desperate for my money, I emailed 3 days after purchase, I only got automated responses. The case was never looked into. Days later when discussing something else with Groupon, I mentioned this case and I was told it'd be passed to a supervisor who refused to refund because I'd apparently approached then 15 days after purchase. When I pointed the fact that I'd sent emails, my case was apparently going to be reviewed based on the emails. Weeks later, have I got my refund? NO! Any communication regarding the matter? NO! Groupon, I asked for refund 3 days after purchase, please give me my £22.46 back. It may be a small amount but it's my hard earned money! Some good deals but customer service from Groupon makes them not worth it. I wanted a facial not stress!

Great Buy! Row designated time the deal was still excellent six tickets for Tampa Bay Downs day at the races. While I did not get the extra discount for buying before the designated time, I still got an excellent deal. The buy included admission, a program. $2 bet coupon, $5 off food and another coupon we did not need. A great buy and easy!