Groupon changed the terms of the deal… Groupon changed the terms of the deal after I had purchased it by informing me that none of the local locations could be used for an oil change. The only locations were several hours away. My emails to groupon support went unanswered. Finally, I did a chat session with a Groupon support person and they said nothing could be done and that person disconnected on me. On my second chat with Groupon support, they provided a credit in Groupon bucks.

Taking care of business The customer service department of Groupon took care of my funds in a timely manner. You see, I have had Groupon bucks on my account for some time and noticed quite a difference in the amount. I reached out with my concern. Soon after, I received an email about rating my recent experience. After looking further into my account, I discovered some specimen hacked into my account and stole my funds to go to Chuck E Cheese. I let the Groupon team know and they took care of recovering my funds and a password change quickly. I appreciated the promptness.

Great Buy! Row designated time the deal was still excellent six tickets for Tampa Bay Downs day at the races. While I did not get the extra discount for buying before the designated time, I still got an excellent deal. The buy included admission, a program. $2 bet coupon, $5 off food and another coupon we did not need. A great buy and easy!

Avoid fake company deals I was annoyed that I had to talk to a customer service rep to get my money back. I bought a deal that was clearly put up by a defunct business. I wish Groupon was a little more proactive on removing offers from companies that are no longer in business. But I please that I got a refund and was able to buy the service from another company that was much open.

I purchased tickets for ATV in Vegas I… I purchased tickets for ATV in Vegas I accidentally hit 3 instead of 2 and Groupon helped me with that situation and got my money refunded to me for the extra ticket. When we met at the ATV site we was charged an extra $47 I don't like hidden fees so from now on I will watch what I purchase on Groupon.