The process was easy from start to finish The process was easy to purchase the Groupon. Making an appointment was easy with many available times. The discount wasn’t steep but fair for the service. There were no surprise additional charges and the merchant made checkout very easy. The service was excellent and a good value.

It took forever for Groupon to credit… It took forever for Groupon to credit me for a fraudulent charge. I called the merchant, verified it wasn't me and asked Groupon to call same merchant. Upon deciding to refund, they asked me for my checking account info or would give me Groupon credit. This is afterwards they told me they credited my charge card but didn't. Needless to say I wouldn't trust them or anyone else with personal information so after me completely stressing out, I chose to use Groupon credit they offered. I believe they charged my credit card on March 4, 2024.

Return Groupon I’m rating 5 only the last person I was texting with. But these last representative was number 4. Previous 3 did not put any effort to address my issue and concern. It is very hard to get to the texting part. I know it was existing but very hard to find it. And after finding 3 of your reps answer was similarly wrong, until I got the forth person who easily and quickly resolved the problem.

The Quaint Hidden Gem This hidden gem was found surprisingly close to my home and conveniently located. The mellow spa service was incredible in level of activity. Having the entire place to myself on a Sunday afternoon was amazing. I enjoyed the level of attention and appreciated not feeling concerned about time. My massage therapist was attentive in making sure I was comfortable and hydrated throughout my session.

Groupon changed the terms of the deal… Groupon changed the terms of the deal after I had purchased it by informing me that none of the local locations could be used for an oil change. The only locations were several hours away. My emails to groupon support went unanswered. Finally, I did a chat session with a Groupon support person and they said nothing could be done and that person disconnected on me. On my second chat with Groupon support, they provided a credit in Groupon bucks.