Ann
GBQuick remedy Got an immediate response to my informing Groupon that an item had been neither purchased nor redeemed by me. I was refunded the entire cost with no hassle. Great customer service!
Kathryn Sweeney
GBI purchased the produ t,followed… I purchased the produ t,followed directions and still do not have use of product. Called the #on my credit card bill for hp UT there was no answer I stilldo not have office19 What do I do a d was there something I did incorrectly?
Helene
GBIt took forever for Groupon to credit… It took forever for Groupon to credit me for a fraudulent charge. I called the merchant, verified it wasn't me and asked Groupon to call same merchant. Upon deciding to refund, they asked me for my checking account info or would give me Groupon credit. This is afterwards they told me they credited my charge card but didn't. Needless to say I wouldn't trust them or anyone else with personal information so after me completely stressing out, I chose to use Groupon credit they offered. I believe they charged my credit card on March 4, 2024.
Samantha Barnett
GBTaking care of business The customer service department of Groupon took care of my funds in a timely manner. You see, I have had Groupon bucks on my account for some time and noticed quite a difference in the amount. I reached out with my concern. Soon after, I received an email about rating my recent experience. After looking further into my account, I discovered some specimen hacked into my account and stole my funds to go to Chuck E Cheese. I let the Groupon team know and they took care of recovering my funds and a password change quickly. I appreciated the promptness.
Jacqueline Coles
GBI purchased tickets for ATV in Vegas I… I purchased tickets for ATV in Vegas I accidentally hit 3 instead of 2 and Groupon helped me with that situation and got my money refunded to me for the extra ticket. When we met at the ATV site we was charged an extra $47 I don't like hidden fees so from now on I will watch what I purchase on Groupon.