Avoid fake company deals I was annoyed that I had to talk to a customer service rep to get my money back. I bought a deal that was clearly put up by a defunct business. I wish Groupon was a little more proactive on removing offers from companies that are no longer in business. But I please that I got a refund and was able to buy the service from another company that was much open.

I purchased tickets for ATV in Vegas I… I purchased tickets for ATV in Vegas I accidentally hit 3 instead of 2 and Groupon helped me with that situation and got my money refunded to me for the extra ticket. When we met at the ATV site we was charged an extra $47 I don't like hidden fees so from now on I will watch what I purchase on Groupon.

Taking care of business The customer service department of Groupon took care of my funds in a timely manner. You see, I have had Groupon bucks on my account for some time and noticed quite a difference in the amount. I reached out with my concern. Soon after, I received an email about rating my recent experience. After looking further into my account, I discovered some specimen hacked into my account and stole my funds to go to Chuck E Cheese. I let the Groupon team know and they took care of recovering my funds and a password change quickly. I appreciated the promptness.

Quick remedy Got an immediate response to my informing Groupon that an item had been neither purchased nor redeemed by me. I was refunded the entire cost with no hassle. Great customer service!

Doesn’t really help to have Groupon The meal was ok, the meats were delicious, wish they had more sides. Mashed potatoes, no gravy rice 2 soups n black beans were the only hot sides. Only other options were cold veggies, asparagus, tomatoes slices n salads. No pastas just very lacking with sides for cost. Remember your tax and gratuity are added. I paid 122 for Groupon. And had to pay almost $35 for tax n gratuity. I feel meal would’ve been cheaper without it