Taking care of business The customer service department of Groupon took care of my funds in a timely manner. You see, I have had Groupon bucks on my account for some time and noticed quite a difference in the amount. I reached out with my concern. Soon after, I received an email about rating my recent experience. After looking further into my account, I discovered some specimen hacked into my account and stole my funds to go to Chuck E Cheese. I let the Groupon team know and they took care of recovering my funds and a password change quickly. I appreciated the promptness.

Another source of unnecessary stress Please don't buy anything from Groupon unless you either want stress or are 100% sure (which nobody ever is). I accidentally bought the same deal twice, tried asking for refund via app but it wasn't working. Called the numbers provided, not working. Desperate for my money, I emailed 3 days after purchase, I only got automated responses. The case was never looked into. Days later when discussing something else with Groupon, I mentioned this case and I was told it'd be passed to a supervisor who refused to refund because I'd apparently approached then 15 days after purchase. When I pointed the fact that I'd sent emails, my case was apparently going to be reviewed based on the emails. Weeks later, have I got my refund? NO! Any communication regarding the matter? NO! Groupon, I asked for refund 3 days after purchase, please give me my £22.46 back. It may be a small amount but it's my hard earned money! Some good deals but customer service from Groupon makes them not worth it. I wanted a facial not stress!

Quick remedy Got an immediate response to my informing Groupon that an item had been neither purchased nor redeemed by me. I was refunded the entire cost with no hassle. Great customer service!

I purchased tickets for ATV in Vegas I… I purchased tickets for ATV in Vegas I accidentally hit 3 instead of 2 and Groupon helped me with that situation and got my money refunded to me for the extra ticket. When we met at the ATV site we was charged an extra $47 I don't like hidden fees so from now on I will watch what I purchase on Groupon.

Best unique healing experience! I booked a 60 minute massage session for myself and a good friend. We had back to back appointments. Upon arrival, we were immediately greeted by Pepper and Steve; a wonderful welcoming touch. Their sanctuary space is warm and inviting. It was such a unique experience. Pepper and Steve worked together in perfect unison, combining body and soul healing. The massage was a combination of different techniques tailored to your needs. Steve kept you informed every step of the way. Best massage I ever had. The spiritual, and life, guidance I received from Pepper was relevant and I am excited to incorporate some suggestions into my daily routine. I highly recommend you booking with Woo10, in order to experience how special it truly is!