Regina Lane
GBThe Quaint Hidden Gem This hidden gem was found surprisingly close to my home and conveniently located. The mellow spa service was incredible in level of activity. Having the entire place to myself on a Sunday afternoon was amazing. I enjoyed the level of attention and appreciated not feeling concerned about time. My massage therapist was attentive in making sure I was comfortable and hydrated throughout my session.
Jacqueline Coles
GBI purchased tickets for ATV in Vegas I… I purchased tickets for ATV in Vegas I accidentally hit 3 instead of 2 and Groupon helped me with that situation and got my money refunded to me for the extra ticket. When we met at the ATV site we was charged an extra $47 I don't like hidden fees so from now on I will watch what I purchase on Groupon.
Tesh
GBDoesn’t really help to have Groupon The meal was ok, the meats were delicious, wish they had more sides. Mashed potatoes, no gravy rice 2 soups n black beans were the only hot sides. Only other options were cold veggies, asparagus, tomatoes slices n salads. No pastas just very lacking with sides for cost. Remember your tax and gratuity are added. I paid 122 for Groupon. And had to pay almost $35 for tax n gratuity. I feel meal would’ve been cheaper without it
Greg F
GBGroupon changed the terms of the deal… Groupon changed the terms of the deal after I had purchased it by informing me that none of the local locations could be used for an oil change. The only locations were several hours away. My emails to groupon support went unanswered. Finally, I did a chat session with a Groupon support person and they said nothing could be done and that person disconnected on me. On my second chat with Groupon support, they provided a credit in Groupon bucks.
Tiaa
GBAnother source of unnecessary stress Please don't buy anything from Groupon unless you either want stress or are 100% sure (which nobody ever is). I accidentally bought the same deal twice, tried asking for refund via app but it wasn't working. Called the numbers provided, not working. Desperate for my money, I emailed 3 days after purchase, I only got automated responses. The case was never looked into. Days later when discussing something else with Groupon, I mentioned this case and I was told it'd be passed to a supervisor who refused to refund because I'd apparently approached then 15 days after purchase. When I pointed the fact that I'd sent emails, my case was apparently going to be reviewed based on the emails. Weeks later, have I got my refund? NO! Any communication regarding the matter? NO! Groupon, I asked for refund 3 days after purchase, please give me my £22.46 back. It may be a small amount but it's my hard earned money! Some good deals but customer service from Groupon makes them not worth it. I wanted a facial not stress!