Quick remedy Got an immediate response to my informing Groupon that an item had been neither purchased nor redeemed by me. I was refunded the entire cost with no hassle. Great customer service!

The Quaint Hidden Gem This hidden gem was found surprisingly close to my home and conveniently located. The mellow spa service was incredible in level of activity. Having the entire place to myself on a Sunday afternoon was amazing. I enjoyed the level of attention and appreciated not feeling concerned about time. My massage therapist was attentive in making sure I was comfortable and hydrated throughout my session.

Taking care of business The customer service department of Groupon took care of my funds in a timely manner. You see, I have had Groupon bucks on my account for some time and noticed quite a difference in the amount. I reached out with my concern. Soon after, I received an email about rating my recent experience. After looking further into my account, I discovered some specimen hacked into my account and stole my funds to go to Chuck E Cheese. I let the Groupon team know and they took care of recovering my funds and a password change quickly. I appreciated the promptness.

Doesn’t really help to have Groupon The meal was ok, the meats were delicious, wish they had more sides. Mashed potatoes, no gravy rice 2 soups n black beans were the only hot sides. Only other options were cold veggies, asparagus, tomatoes slices n salads. No pastas just very lacking with sides for cost. Remember your tax and gratuity are added. I paid 122 for Groupon. And had to pay almost $35 for tax n gratuity. I feel meal would’ve been cheaper without it

The process was easy from start to finish The process was easy to purchase the Groupon. Making an appointment was easy with many available times. The discount wasn’t steep but fair for the service. There were no surprise additional charges and the merchant made checkout very easy. The service was excellent and a good value.