Another source of unnecessary stress Please don't buy anything from Groupon unless you either want stress or are 100% sure (which nobody ever is). I accidentally bought the same deal twice, tried asking for refund via app but it wasn't working. Called the numbers provided, not working. Desperate for my money, I emailed 3 days after purchase, I only got automated responses. The case was never looked into. Days later when discussing something else with Groupon, I mentioned this case and I was told it'd be passed to a supervisor who refused to refund because I'd apparently approached then 15 days after purchase. When I pointed the fact that I'd sent emails, my case was apparently going to be reviewed based on the emails. Weeks later, have I got my refund? NO! Any communication regarding the matter? NO! Groupon, I asked for refund 3 days after purchase, please give me my £22.46 back. It may be a small amount but it's my hard earned money! Some good deals but customer service from Groupon makes them not worth it. I wanted a facial not stress!

Avoid fake company deals I was annoyed that I had to talk to a customer service rep to get my money back. I bought a deal that was clearly put up by a defunct business. I wish Groupon was a little more proactive on removing offers from companies that are no longer in business. But I please that I got a refund and was able to buy the service from another company that was much open.

The Quaint Hidden Gem This hidden gem was found surprisingly close to my home and conveniently located. The mellow spa service was incredible in level of activity. Having the entire place to myself on a Sunday afternoon was amazing. I enjoyed the level of attention and appreciated not feeling concerned about time. My massage therapist was attentive in making sure I was comfortable and hydrated throughout my session.

Quick remedy Got an immediate response to my informing Groupon that an item had been neither purchased nor redeemed by me. I was refunded the entire cost with no hassle. Great customer service!

Best unique healing experience! I booked a 60 minute massage session for myself and a good friend. We had back to back appointments. Upon arrival, we were immediately greeted by Pepper and Steve; a wonderful welcoming touch. Their sanctuary space is warm and inviting. It was such a unique experience. Pepper and Steve worked together in perfect unison, combining body and soul healing. The massage was a combination of different techniques tailored to your needs. Steve kept you informed every step of the way. Best massage I ever had. The spiritual, and life, guidance I received from Pepper was relevant and I am excited to incorporate some suggestions into my daily routine. I highly recommend you booking with Woo10, in order to experience how special it truly is!