Kathryn Sweeney
GBI purchased the produ t,followed… I purchased the produ t,followed directions and still do not have use of product. Called the #on my credit card bill for hp UT there was no answer I stilldo not have office19 What do I do a d was there something I did incorrectly?
Samantha Barnett
GBTaking care of business The customer service department of Groupon took care of my funds in a timely manner. You see, I have had Groupon bucks on my account for some time and noticed quite a difference in the amount. I reached out with my concern. Soon after, I received an email about rating my recent experience. After looking further into my account, I discovered some specimen hacked into my account and stole my funds to go to Chuck E Cheese. I let the Groupon team know and they took care of recovering my funds and a password change quickly. I appreciated the promptness.
customer
GBReturn Groupon I’m rating 5 only the last person I was texting with. But these last representative was number 4. Previous 3 did not put any effort to address my issue and concern. It is very hard to get to the texting part. I know it was existing but very hard to find it. And after finding 3 of your reps answer was similarly wrong, until I got the forth person who easily and quickly resolved the problem.
MaryB
GBThe refund was not refunded to my Bank Groupon offered a refund for price match and confirmed several times that the amount was already issued and that it was the issue from my Bank. I complained several times with the bank and groupon for almost 5 weeks....long story, short story...they never gave me back the refund due to technical errors (that's what they said at the end) and finally the provided it in groupon bucks. They made me waste my time instead of solving the issue since the beginning.
Greg F
GBGroupon changed the terms of the deal… Groupon changed the terms of the deal after I had purchased it by informing me that none of the local locations could be used for an oil change. The only locations were several hours away. My emails to groupon support went unanswered. Finally, I did a chat session with a Groupon support person and they said nothing could be done and that person disconnected on me. On my second chat with Groupon support, they provided a credit in Groupon bucks.