Excellent Customer Service excellent customer service, knew exactly what I needed to accomplish with my loan, User friendly website, Ronald was very prompt, professional, polite, was wonderful to work with thank you

Trevor Kiefer was extremely helpful in… Trevor Kiefer was extremely helpful in assisting me with my loan. He is knowledgeable and friendly. Thank you for exceeding my expectations. My loan process was smooth and fast. I would highly recommend Trevor to anyone looking to get a loan. Thank you

Weaponized incompetence My dentist partnered with a company that financed my Invisalign through LendingPoint. The terms of the agreement were 24 months at 0%. 1) They did not setup my autopay on the payment method I already provided, making my first payment late. They then threatened to remove the promotional 0% financing offer. Autopay can't be setup online. 2) Payments could not be submitted online ever, because they failed 100% of the time. 3) My monthly payment was randomly lowered one month, requiring me to call to submit an additional payment so I didn't fall behind on the promotional financing terms. 4) Online accounts were entirely inaccessible for a period longer than two months. 5) They suddenly stopped reporting to credit agencies and are 6 months behind as of now. 6) A couple months ago, my account suddenly showed a significantly higher balance than was accurate, again requiring me to call to correct it. 8) I decided to pay off my account in full. Weeks after the account was closed, the automatic payment was still withdrawn from my bank account. They asked me to provide screenshot proof of this and said an expedited refund was subject to approval. 9) I was not allowed to remove my payment method online despite the account closure. Their systems are either grossly inadequate, or they are intentionally creating barriers to extort you on 26%+ interest rates. Stay away at all costs.

First Time Impressions Trevor was very helpful and very informative about my options and choices for this particular loan. I was impressed and felt at ease with his knowledge and expertise. Thanks again for your help Trevor!

Carrie was outstanding and… Carrie was outstanding and knowledgeable! She listened to my concerns and needs and addressed them immediately. She heard my situation and we figured out what would be my best interest rather than trying to put me into more debt, giving me options for what I needed rather than what I did not. She was friendly, courteous, knowledgeable and a delight to speak with.