Relief discount for prop traders Smart Prop Trader offered a relief discount code for those affected by several other prop firms recently dissolving. This is great. Appreciate it. Not aware of any other company that was doing this. This is a company that seems to care about the industry. When there was an issue using the discount, their support staff promptly solved the issue and made it right and then some. Well done Smart Prop Trader. There can't be enough said about companies that prioritize customer service. They are few and far between these days. This was my first experience with Smart Prop Trader and it was a positive one. I recommend Smart Prop Trader to anyone looking for a solid prop trading firm.

Amazing offer nullyfing my Phase 2 drawdown and switching me to Match Trader as requested I have been in drawdown on my SmartPropTrader phase 2 account for 10 months since July last year (-7.9%). I reached out to support team(specifically Christian and Olabanke) for a switch from DX trade to Match trader. Technically based on company rules, it is not allowed however to my surprise and amazement, Christian offered not only to switch me to Match Trader but also offered me 2(two) new phase 2 100K (total-200K) accounts thereby effectively nullyfying my drawdown. This is simply mindblowing. I am surprised and grateful for their thoughtfulness especially in these times that it is difficult to trust prop firms. Smart Prop Trader is standing out as a beacon of trust. They value their clients and are bullding confidence/relationships with their traders for the long run. I have had issues with other prop firms arbitrarily changing their rules making it more difficult for traders to trade but Smart Prop Trader stays consistent. I urge you all to patronise Smart Prop Trader. Thank you once again to Christian and Olabanke. You are the best.

Immediate Response and Action I received an inactivity period breach email on my challenge account and I quickly reached out to customer service. It was within minutes I received a response followed up by a manual unbreaching of my account. Support was helpful, quick, took action and resolved my issue immediately. They were pleasant to work with, friendly and respectful. They treated me as a valued member of the community. I highly recommend and appreciate Smart Prop for going above and beyond. They stand out for excellence in a sea of other prop firms. Well done Smart Prop!

Lighting Fast Service. Humble team. First Class Customer Service... My account had an issue with DXtrade and got breached. I contacted support team and within a few minutes they reset my account (thanks to ELSA, your a star). On a separate occasion, I wanted to change platform from DXtrade to Matchtrade. After raising a request , My account was changed instantly within a minute Thankyou KED. The team on discord is very responsive and gives great guidance and support. I had great support when I passed Phase 1, Phase 2 and received my FUNDED Account. The KYC went really well and the team got me going on Funded account ASAP. Due to their Customer First Service I have been with SPT for over 6 months now and very happy

Amazing customer service Amazing customer service. There was an issue with a relief code that expired prior to me receiving the email. Since they could not honor the code and I wasn’t at fault, they gave me a free account to make up for the mistake. Elsa was top notch in his assistance.