Stephen Gordet
USDifficult funds transfer and unresponsive staff I recently tried to close my account. I asked them to either wire, ACH transfer, or mail me a check. I sent them supportive evidence that my bank account at Bluevine had the same title as the brokerage account and that my street address was legitimate. They emailed me back that they don't transfer funds to BlueVine (I assume it's not a Plaid member) and that they don't mail checks. Their banking practices aside, I just don't understand why they can't mail a check made out to the same entity whose address they have on file. The first time that I emailed them to discuss this, they wrote back that someone would be back to me the same day to work this out. No one ever did, nor did they respond to my subsequent emails. I don't think it's right for them to force me to open a new bank account to a bank of their choosing when they have a vetted street address to which they can send a check made out to the appropriate account title. My next step is to file a formal complaint with the National Futures Association. What a waste of time!
Stephen
USI ha d a Multicharts connection issue… I ha d a Multicharts connection issue and Collin got it sorted out for me. I am up and running now. thanks a million Collin.
Nick Mastrandrea
USI must say Fred went way above and… I must say Fred went way above and beyond in helping me out. You should be proud to have a valuable associate as he didn't give up on my problem. He hung in there as every professional should do. I write to you as a Technology Professional who served for 30 years in the tech industry where I worked for SAP, Oracle, Unisys and others.
Carl McMahan
USExcellent service from Amp Tech Colin Excellent service from Amp Tech Colin. very patient and got me going. thnks much amp and collin
Eugene Jackson III
USAMP has gone above and beyond since day… AMP has gone above and beyond since day one! There have been so many examples of them doing so much to help me out, from setting up my platform, to making sure my account numbers were correct for wires, to reducing my commissions to continually beat the competition. This is the only futures broker that you will ever need. Trust me! I can't recommend them enough! Thank you, AMP Futures for everything you do and have always done!