Mike Kennedy
USHave been with Southstar for years… Have been with Southstar for years without little incident. Sometimes a hiccup here or there with their hours because they seem to close a lot near holidays and on holidays. We have had a good relationship up until recently when business slowed down. As we are trying to make it through this tough time, I get hit with a “ minimum.” Not only are we just trying to get by till things improve in the volatile market but to get hit by my “partner “ with a minimum and charges me over $2000 for a quarter because I didn’t have anything to factor. They did this after several phone calls with Josh months ango and he telling me he was going to talk to his supervisor and try to help me so they didn’t charge me. I never heard back from Josh on that so I assumed it was handled. It was not! so I get hit with fees on the time that throws me negative after I pay my contractor. I called Josh four times in two days and he would not return my call. I even called the office and she walked around the corner and said he was on the phone and would call me within an hour, I never heard from him and still haven’t two weeks later. His supervisor did return my call and refunded me to $1300 however this week they informed me they are taking the 1300 back. I guess they loaned me the money since Josh was a terrible rep. Don’t understand their logic for doing this and cannot wait till my contract is up so I can terminate my partnership with them. You realize your contract renews every year . I did not, they got me on some “fine print”. I have not signed anything in several years just a heads up of something else that was not disclosed to me. Kind of scary a Company makes you do business with them whether you want to or not
Devon Figueroa
USCreative in helping us find funding South Star was amazing in helping us with our funding needs. As a small business with little transaction history, we were unable to get funding for our large government contract. South Star became creative in helping us get approved. I look forward to doing business with them in the future.
AS Randall
USTrusted Personal Partners Working with Southstar has changed my business trajectory. We partnered with Southstar three years ago as we knew we had to manage the growth coming our way. We were on the verge of 200% growth, which sounds like a dream, but it is an extraordinary challenge to ramp up resources and wait on recievables to offset the investment. Southstar stepped in to partner with us and has been a trusted partner ever since. We couldn't have survived the challenges of the last two years without SouthStar next to us. They have provided INCREDIBLY personalized service and I depend on them. Selling receivables comes with a lot of risk. I am thankful that we found SouthStar, someone we can trust.
Carrie Kirby
USDavid Craig of SouthStar Working with David Craig of SouthStar has been an awesome experience! He goes way above and beyond to help us with our day to day needs as a company! SouthStar's professional team and service has been nothing shot of awesome! Carrie Kirby, Sonfast Corp.
A Lied To Customer
USWould not recommend. Unfortunately, we found SouthStar to be yet another financial lender that put us through the ringer, only to spend over a month on our account and have nothing to be solidified in the end. Brian appeared to be nice and straightforward at the beginning, offering a purchase order based line of credit approval to us after about two weeks of chatting. However, I found out that the "approval" wasn't real after signing all the documentation needed and trying to access our line of credit, and they continued to drag their feet on our account. Every time we spoke, there was yet another litany of documents and information that they requested that wasn't needed before our "approval". We are a small but growing business that needed a better way to manage cash flow in between $80k - $100k purchase orders that didn't lean into traditional loan rates as the current rates are insanely high, which he agreed on. Unfortunately, I cannot regain the time that was lost and should have moved on after the first two weeks of time wasting. Reviews seemed good, but I would steer clear if you have experience being mislead and taken advantage of as many other black owned businesses do, especially in 2023 after the rush of "support black businesses" completely died off.