This was the first time I tried… This was the first time I tried Caribou, not without hesitation, but they were offering what appeared a good deal at a lower rate of interest and costs than their competition. There were quite several exchanges with their assigned agent, Michael (Mike) Ruiz, the usual shuffling of documents, but Mike helped me all the way, patiently, politely, and thoroughly. Everything went well and was executed as promised. I am delighted and recommend both Mike and Caribou without reservation!

Amazing Customer Service Everyone I have spoken with during my refi process has being amazingly nice and helpful. I had been devoting doing a refi for a while due to a high monthly payment. I did some research and found Caribou. I have had a very pleasant experience with them thus far.

Shaloom Useche, great job! Shaloom Useche did a great job in communicating with me in everything I needed to do and made my paperwork process and refi super easy and convenient! She is prompt at returning my texts and phone calls, and was clear in any questions I needed answered. They got me a great reduction in my rate as well

Please be careful DO NOT refinance with… Please be careful DO NOT refinance with this company, they will never tell you about the hiding fees , after accepting the offer they gave me , someone name Jeremy called gave me totally different offer, they added $2600 to the pay off amount, when I asked him he said there is processing fee he forget to tell me about it.

Absolutely the best and easiest credit… Absolutely the best and easiest credit union to work with Mr Paynter, went out of his way made everything so easy for me and was very quick , very professional ,courtesy and most of very friendly Thank you I /15/2024