David Montano
GBClaudia is always a joy to visit with… Claudia is always a joy to visit with and has excellent customer service and delivers with professionalism but yet makes you feel like she has known you all her life. Job well done
Loretta (JCStickland Trucking LLC)
GBIn talking with John Wilson it was a… In talking with John Wilson it was a pleasure . I am having a bit of problem getting my checking account set up to do the auto withdrawal I don't know what I am doing wrong and I don 't want my account to fall behind... the money is there I assure you. Could someone call me Monday afternoon and help me get it done. I have doctor appointment in the morning. Thank you. Loretta Strickland 919-921-6772 JC Strickland Trucking LLC
customer
GBDon’t explain the process upfront very…don’t do it They Don’t explain the process upfront very well and the fuel account was shut because we didn’t use it the way they felt ?! Again no instructions upfront.. our issue was that we were in violation of a policy we had no knowledge of and instead of speaking to us prior to shutting the cards off they abruptly shut them off !!! The set up process and instructions along with do s and Dont’s are seriously lacking !! An apology would be nice ...
Ron C Shepherd
GBBig E review Flat rate Funding have a wonderful employee name Zoey my experience working with Zoey she’s a down-to-earth person listen to your concerns and willing to do anything and everything to correct any situation that is wrong she even listen to my little corny joke. I Call her big E because she elevates any situation that I needed to get done my friend Zoey
SANDRA VALENTINE
GBWe are very pleased to be a part of… We are very pleased to be a part of Flat Rate Funding Group. This company provides excellent customer satisfaction in handling our fuel cards. If we ever encounter problems on the road with a driver experiencing problems with his/her fuel card they are there to walk us through the problem. Excellent Service! Excellent Staff!