My first home Alicia Liberto and Anne Foss were so helpful during the entire process. Buying a house for the first time is stressful enough, but adding a global pandemic makes it just a little bit worse. Both of these individuals took the time to walk me through each step that was being taken, how long I could expect the process to take, and let me know if there were any hiccups along the way. I am so glad I chose Premium Mortgage, and will absolutely recommend them in the future. Thank you!!!

Extremely unprofessional Extremely unprofessional. Lost some of my paperwork, kept telling me different things every other day. The underwriter I worked with was useless. If they needed something of mine from loan officer would ask me to call them and ask them instead of walking down hall to get it. Would never tell anyone to go here

A+ Premium I think this company is an amazing option for buyers in the Rochester and Buffalo market. Working in both markets last year it was great to be able to toggle between both cities with ease. I’m full steam ahead with Premium! I enjoy working with Michelle Corbani who does everything she can to stay connected with myself and my clients. I love being partnered with a company for lending that stands behind it’s promises as I try to do for my customers. Premium for mortgage and Sal Salafia of RE/MAX Plus for sales agent is the winning combo you need for success in real estate!! :)

I regret using this company I regret using this company. It took one and a glad months from the time I gave them Dave documentation for the pre approval to tell me they weren't guys enough for the underwriter. When I go asked for specifics to fix it they emailed the same terse replies which were vague, but wouldn't call me or give exact requirements. Finally after I provide all the documentation, on the third try, due to their vague, non specific descriptions they ask for a picture of a check to my back that I deposited 1.5 months before, despite having the records of the transaction from troweprice and my bank. If they'd said they needed it in the beginning I might've been able to get a picture, but it's gone. One you said pre approved, they're customer service becomes garbage. They're response slows, they're emails are terse and unhelpful and they refuse to pick up there phone. Using them is the worst decision I've ever made.

Great Experience - Thank you. Premium Mortgage made the process of my re-finance so easy and painless. A huge thank you to Joel Mahakian and Brandon Matecki-Wolanin for all the time and effort they put into making this experience great. They walked me through every little detail and explained it all to me. They went above and beyond, which is truly great! Would definitely recommend this company!