Uneducated customer support and untrained Guys please try to not use this company for any of the services. The experience with them is so bad. Their customer support is so uneducated and they take years to respond to the customer. They were servicing my loan and closed escrow account without my permission and now it took them 3 months just to tell me that they can’t open my escrow account because my loan is being transferred to other services (which is good for me). This is not the experience you require.

AmeriHome & Andre Sussman Great service Andre Sussman our loan officer was very considerate, responsive, and available during the process. He along with our loan processor Brandi took a complex process and streamlined it into a smooth and painless experience completed with out a lot of wait and uncertainty due to lack of communication which has happened in the past.

The customer care I received was… The customer care I received was stellar because of the attention to detail my Team has and the patience they showed me.the attention to detail made the process seam seamless. Brandon Le Jolena O'Rourke Tricia Carlile Terri Edwards

Great customer service Outstanding service from start to finish. Wanted to refinance for a lower interest rate and the Amerihome team of Brandon Le, Jolena O'Rourk and Nancy Lee made it all happen with little to no stress. Would not hesitate an instant to recommend this company to friends an family. Customer service is a motto that they adhere to!

We’ve had fantastic service with Mimi… We’ve had fantastic service with Mimi Le, along with Jolene O’Rourke and the processor on our loan, Kannchana Thay. Information was expedited to us and any questions were promptly answered.