Customer service is great Customer service is great, rates are good but the variety on loans to invest could be better.

Been using the service for almost 4… Been using the service for almost 4 years with great results and no major issues. Probably the most trustworthy company in the industry in Lithuania. Sometimes their algorithm that distributes money gets stuck for a few hours or so, but not a major issue. Instant transfers via SEPA between them and any banks is a major plus. Recommended.

Goof platform for p2p investment with… Goof platform for p2p investment with nice UI which is good enough for profiles till 200 loans or so. Missing less fancy but more simple UI for advanced users that have more than 1000 of loans

I would not recommend I would not recommend. It looked promising at the begining, but the way they implement new fees is pushing away new investors. It's absolute true about bad loans and a bit shady activity behind the scene - you will notice that when you start investing - at most cases you'll get only bare details about your customer/applicant which is quite difficult to rely on for investor, and that was one of the biggest factors moved me away from Neo.

While the criteria for issuing loans… While the criteria for issuing loans could be made stricter, the overall performance is good. I like the serious attitude towards client's money and the fact that they take steps to minimize the platform's risk (I.e. they separate client's money from their own bank accounts).