I needed something affordable and that… I needed something affordable and that would be good for my budget. I got my ESA Letter and let me tell you that it’s definitely worth giving this company a try. You won’t be disappointed

Contacted business and started… Contacted business and started application but had questions. Unable to get ahold of them and left message to cancel order. They processed the order anyway and charged me. Do not use this business.

help to get the ESA letter I was helped to setup the appointment for the letter of emotional support by Najiah. She was extremly helpful and deserves to be rewarded. Thanks

Thank you! Nick was super helpful! I had a few questions about my order and they were promptly addressed, and resolved. I expected issues but there were NONE and I got my dog's card in the mail just a few days later. Thank you again!

My Service Animal not customer friendly Went to the My Service Animal website. Checked out the size of vest to order per their chart. My standard poodle is 68 pounds and 26 inches tall. Their chart says a medium is for dogs 24 - 30 inches tall weighing from 61 - 76 pounds. The vest arrived and is woefully too small. When I sent them an email describing the problem this is the response I got: "We can offer 2 options please choose one: 1. Keep the old harness and purchase a new one with 40% discount 2. Return the old one and purchase a new one with 20% discount " I suggested that it would be more helpful if I paid to return the vest and they sent out a large vest charging me for any difference in price between medium and large. Their response was enlightening - they weren't going to help me and offered the following: "So do you want to send us the old one and purchase a new one? Or keep old one and purchase new one with 40% off " Clearly these folks are not interested in happy customers - I suggest you avoid them.