My Service Animal is a reliable company… My Service Animal is a reliable company with the best products, I’ve ordered from them some accsessories a few times and always was happy was the quality. Very happy I found you, guys!

Contacted business and started… Contacted business and started application but had questions. Unable to get ahold of them and left message to cancel order. They processed the order anyway and charged me. Do not use this business.

help to get the ESA letter I was helped to setup the appointment for the letter of emotional support by Najiah. She was extremly helpful and deserves to be rewarded. Thanks

Big nope. If you are looking to get an ESA Letter, this is absolutely NOT the company to use. They DO NOT provide you with a letter. They charge you $19 for a REQUEST for housing knowing full well that your landlord requires an an actual letter from a licensed therapist/doctor.

Problems Ordered two tags, were shipped out in time via USPS. I never received them, the P.O. said more postage was due. I emailed the company, sent a copy of the notice of postage due, but "John" refused to do anything about it, would not call the p.o., just insisted he had put enough postage on. I warned him that the notice said the post office would be returning the items by a certain date if he did not pay the postage due. They were returned to him. I then had to battle through Paypal to get the refunds because he refused to refund me voluntarily. I have the email string to prove he knew in plenty of time to fix the problem.