It was my first experience registering… It was my first experience registering animals online and, to be honest, I was terrified at first. The whole process looked too complicated for me. Fortunately, very nice people from the My Service Animal customer support were incredibly helpful and guided me through the whole process. I’m very happy with everything!

Thank you! Nick was super helpful! I had a few questions about my order and they were promptly addressed, and resolved. I expected issues but there were NONE and I got my dog's card in the mail just a few days later. Thank you again!

help to get the ESA letter I was helped to setup the appointment for the letter of emotional support by Najiah. She was extremly helpful and deserves to be rewarded. Thanks

I don’t know whether it was my bad luck… I don’t know whether it was my bad luck or what, but my parcel with all the stuff I’ve ordered was lost somewhere and it took almost two weeks to find it. However, I would like to note the great professionalism of everybody who works in My Service Animal because these people were always in touch, did everything they can to find the box, and promised a refund in case it was completely lost (fortunately, it wasn’t). I am highly impressed.

good job somewhat scared by the negative feedback here. But I looked through all the registrars and they all have a lot of negative reviews, strange. In general, I registered my dog and received an ID card, now it is very convenient to show the status of my pet to everyone.