It was my first experience registering… It was my first experience registering animals online and, to be honest, I was terrified at first. The whole process looked too complicated for me. Fortunately, very nice people from the My Service Animal customer support were incredibly helpful and guided me through the whole process. I’m very happy with everything!

The exchanged vest arrived The exchanged vest arrived. (From M to S) Thank you very much, but just to give you an idea, the Small size is larger on her. (21 pounds) until I close it most of the way down and then it fits perfectly. I believe your “small” size can go til to a 25 pound dog. I believe your “Small” is larger than you may realize, but this is a wonderful harness. Well made and fits her perfectly. Thank you so much.

I was able to get my dog certified as a… I was able to get my dog certified as a service dog fast and easily online. I immediately received a digital copy of her service ID and the housing paperwork as well. I received the physical ID I’m the mail that same week. 10 out of 10 highly recommend.

Big nope. If you are looking to get an ESA Letter, this is absolutely NOT the company to use. They DO NOT provide you with a letter. They charge you $19 for a REQUEST for housing knowing full well that your landlord requires an an actual letter from a licensed therapist/doctor.

Fraudulent Fraudulent, don't believe the reviews, this does not work. Paid for everything I needed and my apartments still wouldn't accept as this is not from a real doctor. They have no help, the number doesn't work it always says calls overloaded and proceeds to tell you they prioritize premium subscribers, plus the stuff never came in the mail, never got a tracking number as the website said i would, and i couldnt dispute the transaction with my bank. They basically robbed me