It was my first experience registering… It was my first experience registering animals online and, to be honest, I was terrified at first. The whole process looked too complicated for me. Fortunately, very nice people from the My Service Animal customer support were incredibly helpful and guided me through the whole process. I’m very happy with everything!

Problems Ordered two tags, were shipped out in time via USPS. I never received them, the P.O. said more postage was due. I emailed the company, sent a copy of the notice of postage due, but "John" refused to do anything about it, would not call the p.o., just insisted he had put enough postage on. I warned him that the notice said the post office would be returning the items by a certain date if he did not pay the postage due. They were returned to him. I then had to battle through Paypal to get the refunds because he refused to refund me voluntarily. I have the email string to prove he knew in plenty of time to fix the problem.

good job somewhat scared by the negative feedback here. But I looked through all the registrars and they all have a lot of negative reviews, strange. In general, I registered my dog and received an ID card, now it is very convenient to show the status of my pet to everyone.

Big nope. If you are looking to get an ESA Letter, this is absolutely NOT the company to use. They DO NOT provide you with a letter. They charge you $19 for a REQUEST for housing knowing full well that your landlord requires an an actual letter from a licensed therapist/doctor.

I was able to get my dog certified as a… I was able to get my dog certified as a service dog fast and easily online. I immediately received a digital copy of her service ID and the housing paperwork as well. I received the physical ID I’m the mail that same week. 10 out of 10 highly recommend.