Happy with my coins, but customer service needs work Modern Coin Mart has some pretty cool coins. I bought a couple and am very pleased with them. I saw a coin advertised on their Instagram page and could not find it on the website so I posted a comment regarding that. Instead of being directed to the item on the website or being told it's not available the only response I received to my comment post was a "like". Would have been better to get a reply since I was interested in buying that particular coin. I found it for sale on a competitor website when I didn't get a response. Overall I like their selection.

Personal Service Above and Beyond I did return one coin for a full refund but otherwise I have experienced outstanding service especially from the Scarce and Unique Division. Personal service above and beyond. The refund happened very fast, I was surprised how fast. I would have rather had a replacement but because of inventory and fluctuating markets I was offered a refund. Because of MCM I now have an outstanding collection that I do enjoy. I'm so excided about where the new minting technology is going. Designs we thought never possible are now possible. Technology is pushing the limits and giving us remarkable new coins. Thank you again for doing a great job.

Ordered some silver pre sale coins on… Ordered some silver pre sale coins on jan 15, 2020 they mentioned that it will be shipped after jan 20 , then after that date passed I contacted them asking if my order got shipped they said there was a delay and then couple of days after they said they have a mistake and they have to cancel most of my order which because of shipping cost it raised the cost of the rest of my order a lot so I canceled the whole order and so far I only got half of my money back waiting for the rest of it , this company make me loose at least 15 dollars for conversion rates plus i lost the spot price opportunity cause it went up after, basically i had a really bad experience with them, be careful when dealing with them they made me loose a good amount of money and my time

Would not use this service Would not use this service. Plenty of fakes from here have been sent out. Will NEVER buy anything from here again. I bet all the "good reviews" are just them trying to make themselves look good.