I have done a number of projects with… I have done a number of projects with various private money lenders including Finance of America Commercial. Since I've used them about a dozen or so times here is my experience. They have put me on an island a number of times. One example is when they issued me a Clear to Close on a deal and suddenly the day before closing advised me that they are no longer lending in IL due to covid. I had to frantically search for another Private money lender at the 11th hour and almost lost a deal that ended up being a home run. Other situations that basically left me up a creek was when they changed their requirements for draws to be released, and most recently decided they will not release draws that were escrowed because of delays for the project. The delays in this case were due to an eviction on a property (which they knew because no access was given during underwriting and occupancy status was known. There is significant turnover within the firm which causes you to get handed off from one Loan officer to another. This company is NOT a Loan Partner but feels more like a Loan shark. There are plenty of lenders that can get deals done faster, smoother, cheaper, easier, and without the headaches. STAY AWAY.

This company led us on for three months… This company led us on for three months after we chose them over another company. During this time, they left us hanging often, providing no info on dates, deadlines and further documents required. At the last minute, when their own deadline for completion of the paperwork and funds dispersal had long since passed and we were thinking of cancelling the whole thing, they came up with an extra $4K dollar "expedited" fee to complete an international background check by one of their "exclusive" vendors or our funds would have been delayed for even longer. A $300 FedEx fee was also charged for document return, but the label only provided for a slow one week, $70 service, so that was another small ripoff that left a terrible taste in our mouths. AVOID this company!

Stay away from this company I'm a flipper. This lender is in a death spiral. Stay clear of FACO (Finance of America). You will waste time and money - too many other great lenders out there like Dominion and Nvestor.

This company is racist This company is racist . There was no reason for them to deny loan they put up so many road blocks from the beginning . The only reason they denied loan was because of our last name .I will be seeking legal help

This financial / mortgage company is… This financial / mortgage company is the worst of the worst . They put the client in a roller coaster with endless paperwork and multiple revisions at their own whim . Unprofessional, very poor customer service, unethical and no regard for the customer’s endless chasing of the employees in order to get the next thing done . These people are very cruel as they take advantage of peoples’ desperation specially with the covid 19 . Time and effort cannot be paid -