Great idea, needs polish two parts - online and in person The online experience was OK, but the website could have been more upfront and explanatory about how the auction worked, blended rates, etc. But the website/platform had some glitches that were wholly unnecessary. When I spoke to someone on the phone they explained an upgrade was coming, hopefully these are resolved now. But for something having to do with decent amounts of money, that never should have happened. in person - the first phone call i made to streetshares the person answering the phone interrupted me in the middle of my very first sentence to tell me they were transferring me to someone else. this is ridiculously poor customer service. otherwise the people in e-mail and on the phone were great - but that one very first impression was a very poor one.

After giving all my info After giving all my info, I NEVER received a call with a status on the application. Finally, I call them to see if I "qualified," for a loan. The guy looks up my application or whatever and then asks how much do I make a year personally, apparently you have to make at least $25,000 a year, to qualify for a loan. I asked him, well, that's not what is advertised- what streetshares advertised is, if you have bad credit you still can qualify for a loan." The only thing he says is, "sorry we can't go any further." They didn't offer any assistance whatsoever, and a lot of the reviews online are fake. The guy didn't give me two minutes before telling me there was nothing he could do. Bad service, bad company and bad advertisement.

Good service, but... In general I had a good experience with Streetshares. Their rates were better than most other lenders, though the origination fee they charge decreases that benefit. The application process was easy and I have found since signing up that making extra early payments is easy enough as well. My only negative was the representative that contacted me to set up my account ended up being overly pushy to sell the service. When I stated that I needed some time to compare and check out their history he still pushed to close the deal. I ended up having to hang up on him. I did the research I needed and StreetShares did end up being the best option, but the hard sell sales technique left me with a bad taste. I would have knocked them down to 3 stars, but in this culture where anything but 5-star is bad I couldn't ding them that much for one incident when all their other service has been good. I'm not sure if that selling tactic is company policy, but hopefully they recognize that business owners need their space to make decisions.

Highly recommended for any veteran business owner I've had the pleasure of meeting the StreetShares team in person, and they're a great group of people. Now, we've decided to work together formally and I couldn't be more excited. The process was easy, and I can see this being a powerful, long-term partnership. If you're a veteran looking for financing or to raise money for your business... STOP looking elsewhere and contact StreetShares. This is the best deal and team around. Plus, they're veteran led, and plenty of veterans work there. It's a win-win.

SHOULD BE POLITICIANS Our company had used This company before and it was because they were supposed to be for helping vets. We took a line of credit and paid it off in full, All on time!!. This was for a 12 month deal. We was told after 6 months that we could do another line after this one was paid in full. So after paying this off in full and ahead of time we was told by some new guy that they could not do anything. Found out that this company has a HUGE turnover of staff, So I would say to use someone else. They are just using the vets as a way to get new customers And NOT doing what they say they will do.