Great idea, needs polish two parts - online and in person The online experience was OK, but the website could have been more upfront and explanatory about how the auction worked, blended rates, etc. But the website/platform had some glitches that were wholly unnecessary. When I spoke to someone on the phone they explained an upgrade was coming, hopefully these are resolved now. But for something having to do with decent amounts of money, that never should have happened. in person - the first phone call i made to streetshares the person answering the phone interrupted me in the middle of my very first sentence to tell me they were transferring me to someone else. this is ridiculously poor customer service. otherwise the people in e-mail and on the phone were great - but that one very first impression was a very poor one.

Good service, but... In general I had a good experience with Streetshares. Their rates were better than most other lenders, though the origination fee they charge decreases that benefit. The application process was easy and I have found since signing up that making extra early payments is easy enough as well. My only negative was the representative that contacted me to set up my account ended up being overly pushy to sell the service. When I stated that I needed some time to compare and check out their history he still pushed to close the deal. I ended up having to hang up on him. I did the research I needed and StreetShares did end up being the best option, but the hard sell sales technique left me with a bad taste. I would have knocked them down to 3 stars, but in this culture where anything but 5-star is bad I couldn't ding them that much for one incident when all their other service has been good. I'm not sure if that selling tactic is company policy, but hopefully they recognize that business owners need their space to make decisions.

RUN, Run Fast, There are 10 better options, Don’t waste time with Streetshares I definitely hate that we have to give Streetshares a one star because this company needs to be rated in the negative digits. Make no mistake, these conmen will try to blame CV19 for their screwups or they will make up bogus lies. When this scam company dropped us out of the blue, 4 of their competitors locked us in with double the capital and nearly have the fee and interest rates. We have excellent credit, We have a strong company and lucky for us we were able to get away from these loan sharks and deal with honest finance companies. Please look elsewhere because there are more than ten companies with much better options than StreetShares. If you are currently a client and they offer you a new representative DO NOT deal with Joel Harris. This rep is an idiot that tries to make you enjoy sarcasm. He works at a snails pace and could not hold a job at our company. You don’t want a guy like this handling any finance for your business.

The whole experience with Street Shares…Horrific Experience The whole experience with Street Shares has been dismal. The sense of urgency and communication was extremely lacking. After getting an approval then the whole process fell apart. False promises and the whole platform is flawed and the company seems to only draw/attract business owners/clients by touting veteran owned. Deeply disappointing process and we are only writing this review after multiple failed attempts to escalate to management our concerns. We are still waiting to hear back from the principal partner/owner/GM without success. Potential borrowers beware of this company and try other options and get other quotes there is plenty of competitors that will take care of businesses with a solid history like ours and others.

Beware of the Interest Rate The people are all great. The customer service is excellent. If you know your credit score is not the greatest, be prepared to pay an interest rate that is double most credit cards. I have a credit score around 675 and I was quoted at 27% interest rate... My credit card is only 12.99%.....