John
GBGreat idea, needs polish two parts - online and in person The online experience was OK, but the website could have been more upfront and explanatory about how the auction worked, blended rates, etc. But the website/platform had some glitches that were wholly unnecessary. When I spoke to someone on the phone they explained an upgrade was coming, hopefully these are resolved now. But for something having to do with decent amounts of money, that never should have happened. in person - the first phone call i made to streetshares the person answering the phone interrupted me in the middle of my very first sentence to tell me they were transferring me to someone else. this is ridiculously poor customer service. otherwise the people in e-mail and on the phone were great - but that one very first impression was a very poor one.
Ernest Rodriguez
GBHorrible company Horrible company. I got approved for a business line of credit last year and 9 months later they say I can't draw on it. Even though I have a balance and THEY keep taking my payments. ***What did I get approved for then??? Lame a** customer service too. The rep on the phone was talking over me and very loudly. Like she didn't even care what I was saying. If I was her manage and heard that- she would be fired for talking to customers that way.
josh webley
GBI Have recieved several pieces of mail… I Have recieved several pieces of mail from Streetshares. Being a Veteran in need of some help to keep my little owner operator trucking buisness running, I gave Streetshares a call. Once I informed them I was an owner operator truck driver, oh sorry we dont do any buisness with trucking companies at this time. Thanks for the help.
Brian Simms
GBReturns down since removing selective investing... My returns have dropped significantly since you removed selective investing. If I am understanding my investing options correctly I have to invest in a broad selection of loans not just individual ones. You have too many questionable loans that will default - if someone isn't willing to provide their public name and info they are less likely to keep their word to pay off their loan.
Casey Coyle
GBNo-brainer Investment Set-up was a breeze - some basic information and a few clicks and I was all set. The rate of return on your investment is a no-brainer; I can't get that on any savings account, CD, etc. I logged in a couple days later and everything was updated so I knew exactly what I made. They could explain how interest is compounded and provide a bit more detail, but that's it. Supporting a veteran-owned company that supports other veterans is an added bonus. Sign up. You won't regret it.