Concerned Small Business Owner
GBBeware of the Interest Rate The people are all great. The customer service is excellent. If you know your credit score is not the greatest, be prepared to pay an interest rate that is double most credit cards. I have a credit score around 675 and I was quoted at 27% interest rate... My credit card is only 12.99%.....
Kiltman
BEFor a finance company For a finance company, StreetShares showed a real lack of customer service and communication. I don't mind if we're not the right fit for there funding program but to say it with out really understanding our business model and making a decision with out all the right information, is just poor and lazy work on their part. wont recommend or use them again.
Mark Burginger
GBVeteran Owned Toy Company - Qubits Toy, Inc. Our family is the proud owner of a construction toy company that is gaining in importance every year. As a USAF veteran, I found out about Street Shares via the internet. They allowed me to secure a business loan when the banks for the most ignored my requests. Now several years later I have an increased credit line that allows us to fund our production cycles of plastic toy parts. All 100% Made in the USA. Thank you Street Shares!
John
GBGreat idea, needs polish two parts - online and in person The online experience was OK, but the website could have been more upfront and explanatory about how the auction worked, blended rates, etc. But the website/platform had some glitches that were wholly unnecessary. When I spoke to someone on the phone they explained an upgrade was coming, hopefully these are resolved now. But for something having to do with decent amounts of money, that never should have happened. in person - the first phone call i made to streetshares the person answering the phone interrupted me in the middle of my very first sentence to tell me they were transferring me to someone else. this is ridiculously poor customer service. otherwise the people in e-mail and on the phone were great - but that one very first impression was a very poor one.
Ian G.
GBGood service, but... In general I had a good experience with Streetshares. Their rates were better than most other lenders, though the origination fee they charge decreases that benefit. The application process was easy and I have found since signing up that making extra early payments is easy enough as well. My only negative was the representative that contacted me to set up my account ended up being overly pushy to sell the service. When I stated that I needed some time to compare and check out their history he still pushed to close the deal. I ended up having to hang up on him. I did the research I needed and StreetShares did end up being the best option, but the hard sell sales technique left me with a bad taste. I would have knocked them down to 3 stars, but in this culture where anything but 5-star is bad I couldn't ding them that much for one incident when all their other service has been good. I'm not sure if that selling tactic is company policy, but hopefully they recognize that business owners need their space to make decisions.