Warren Mells
GBIt was a hard road but hard work, as always, paid off... I want to personally thank the VP in charge of Marketing and Business Development, David Bann for reaching out to me and listening to my initial upset. His call was worth getting the Funds, even if I don't get funded. Street Shares is going through a growth phase and there was no mistake that how my account was handled was a reflection of a 'Perfect Storm' of internal changes and a Maternity Leave. David was great at listening to my 'Case' and we left the call in a great place with mutual respect and the relationship in tact. BTW, if you read up on David you'll see what a fine young man he is with a legacy of Service and Education.
Concerned Small Business Owner
GBBeware of the Interest Rate The people are all great. The customer service is excellent. If you know your credit score is not the greatest, be prepared to pay an interest rate that is double most credit cards. I have a credit score around 675 and I was quoted at 27% interest rate... My credit card is only 12.99%.....
Ernest Rodriguez
GBHorrible company Horrible company. I got approved for a business line of credit last year and 9 months later they say I can't draw on it. Even though I have a balance and THEY keep taking my payments. ***What did I get approved for then??? Lame a** customer service too. The rep on the phone was talking over me and very loudly. Like she didn't even care what I was saying. If I was her manage and heard that- she would be fired for talking to customers that way.
John
GBGreat idea, needs polish two parts - online and in person The online experience was OK, but the website could have been more upfront and explanatory about how the auction worked, blended rates, etc. But the website/platform had some glitches that were wholly unnecessary. When I spoke to someone on the phone they explained an upgrade was coming, hopefully these are resolved now. But for something having to do with decent amounts of money, that never should have happened. in person - the first phone call i made to streetshares the person answering the phone interrupted me in the middle of my very first sentence to tell me they were transferring me to someone else. this is ridiculously poor customer service. otherwise the people in e-mail and on the phone were great - but that one very first impression was a very poor one.
Brian Simms
GBReturns down since removing selective investing... My returns have dropped significantly since you removed selective investing. If I am understanding my investing options correctly I have to invest in a broad selection of loans not just individual ones. You have too many questionable loans that will default - if someone isn't willing to provide their public name and info they are less likely to keep their word to pay off their loan.