After giving all my info After giving all my info, I NEVER received a call with a status on the application. Finally, I call them to see if I "qualified," for a loan. The guy looks up my application or whatever and then asks how much do I make a year personally, apparently you have to make at least $25,000 a year, to qualify for a loan. I asked him, well, that's not what is advertised- what streetshares advertised is, if you have bad credit you still can qualify for a loan." The only thing he says is, "sorry we can't go any further." They didn't offer any assistance whatsoever, and a lot of the reviews online are fake. The guy didn't give me two minutes before telling me there was nothing he could do. Bad service, bad company and bad advertisement.

Great idea, needs polish two parts - online and in person The online experience was OK, but the website could have been more upfront and explanatory about how the auction worked, blended rates, etc. But the website/platform had some glitches that were wholly unnecessary. When I spoke to someone on the phone they explained an upgrade was coming, hopefully these are resolved now. But for something having to do with decent amounts of money, that never should have happened. in person - the first phone call i made to streetshares the person answering the phone interrupted me in the middle of my very first sentence to tell me they were transferring me to someone else. this is ridiculously poor customer service. otherwise the people in e-mail and on the phone were great - but that one very first impression was a very poor one.

For a finance company For a finance company, StreetShares showed a real lack of customer service and communication. I don't mind if we're not the right fit for there funding program but to say it with out really understanding our business model and making a decision with out all the right information, is just poor and lazy work on their part. wont recommend or use them again.

Returns down since removing selective investing... My returns have dropped significantly since you removed selective investing. If I am understanding my investing options correctly I have to invest in a broad selection of loans not just individual ones. You have too many questionable loans that will default - if someone isn't willing to provide their public name and info they are less likely to keep their word to pay off their loan.

Good service, but... In general I had a good experience with Streetshares. Their rates were better than most other lenders, though the origination fee they charge decreases that benefit. The application process was easy and I have found since signing up that making extra early payments is easy enough as well. My only negative was the representative that contacted me to set up my account ended up being overly pushy to sell the service. When I stated that I needed some time to compare and check out their history he still pushed to close the deal. I ended up having to hang up on him. I did the research I needed and StreetShares did end up being the best option, but the hard sell sales technique left me with a bad taste. I would have knocked them down to 3 stars, but in this culture where anything but 5-star is bad I couldn't ding them that much for one incident when all their other service has been good. I'm not sure if that selling tactic is company policy, but hopefully they recognize that business owners need their space to make decisions.