Great idea, needs polish two parts - online and in person The online experience was OK, but the website could have been more upfront and explanatory about how the auction worked, blended rates, etc. But the website/platform had some glitches that were wholly unnecessary. When I spoke to someone on the phone they explained an upgrade was coming, hopefully these are resolved now. But for something having to do with decent amounts of money, that never should have happened. in person - the first phone call i made to streetshares the person answering the phone interrupted me in the middle of my very first sentence to tell me they were transferring me to someone else. this is ridiculously poor customer service. otherwise the people in e-mail and on the phone were great - but that one very first impression was a very poor one.

Run 🏃‍♀️ as fast as you can Run 🏃‍♀️ as fast as you can. The treatment during the height of covid was ridiculous. They treated companies like 💩

No-brainer Investment Set-up was a breeze - some basic information and a few clicks and I was all set. The rate of return on your investment is a no-brainer; I can't get that on any savings account, CD, etc. I logged in a couple days later and everything was updated so I knew exactly what I made. They could explain how interest is compounded and provide a bit more detail, but that's it. Supporting a veteran-owned company that supports other veterans is an added bonus. Sign up. You won't regret it.

For a finance company For a finance company, StreetShares showed a real lack of customer service and communication. I don't mind if we're not the right fit for there funding program but to say it with out really understanding our business model and making a decision with out all the right information, is just poor and lazy work on their part. wont recommend or use them again.

Expensive but accessible Costs for loan are high, but the process wasn't too hard and the turnaround was faster than a bank loan. There were some stumbles along the way, so it wasn't as fast as advertised, but they did get things sorted out and get me the funds in a reasonable timeframe. If your business is too small and too new to qualify for a bank loan, or has revenues too low for the bigger "small" business loan companies, try them out - they may surprise you.