Alas, it is another experience to put in my rear view mirror with regret... I thought this would be a great online lender based on positive reviews. Instead I must warn other small businesses from considering this option. It sounds good, but the actual experience is exactly what other low rated reviews have been confirming... you will pay high upfront fees. Incredibly high interest rate. And no loyalty from the lender for performance and track record. I wanted to like this company, I really did, but alas it is another experience to put in my rear view mirror with regret. Go elsewhere for your lending needs. Do not allow this business to take advantage of your growing business and rope you in with false words.

Great idea, needs polish two parts - online and in person The online experience was OK, but the website could have been more upfront and explanatory about how the auction worked, blended rates, etc. But the website/platform had some glitches that were wholly unnecessary. When I spoke to someone on the phone they explained an upgrade was coming, hopefully these are resolved now. But for something having to do with decent amounts of money, that never should have happened. in person - the first phone call i made to streetshares the person answering the phone interrupted me in the middle of my very first sentence to tell me they were transferring me to someone else. this is ridiculously poor customer service. otherwise the people in e-mail and on the phone were great - but that one very first impression was a very poor one.

The whole experience with Street Shares…Horrific Experience The whole experience with Street Shares has been dismal. The sense of urgency and communication was extremely lacking. After getting an approval then the whole process fell apart. False promises and the whole platform is flawed and the company seems to only draw/attract business owners/clients by touting veteran owned. Deeply disappointing process and we are only writing this review after multiple failed attempts to escalate to management our concerns. We are still waiting to hear back from the principal partner/owner/GM without success. Potential borrowers beware of this company and try other options and get other quotes there is plenty of competitors that will take care of businesses with a solid history like ours and others.

Good service, but... In general I had a good experience with Streetshares. Their rates were better than most other lenders, though the origination fee they charge decreases that benefit. The application process was easy and I have found since signing up that making extra early payments is easy enough as well. My only negative was the representative that contacted me to set up my account ended up being overly pushy to sell the service. When I stated that I needed some time to compare and check out their history he still pushed to close the deal. I ended up having to hang up on him. I did the research I needed and StreetShares did end up being the best option, but the hard sell sales technique left me with a bad taste. I would have knocked them down to 3 stars, but in this culture where anything but 5-star is bad I couldn't ding them that much for one incident when all their other service has been good. I'm not sure if that selling tactic is company policy, but hopefully they recognize that business owners need their space to make decisions.

After giving all my info After giving all my info, I NEVER received a call with a status on the application. Finally, I call them to see if I "qualified," for a loan. The guy looks up my application or whatever and then asks how much do I make a year personally, apparently you have to make at least $25,000 a year, to qualify for a loan. I asked him, well, that's not what is advertised- what streetshares advertised is, if you have bad credit you still can qualify for a loan." The only thing he says is, "sorry we can't go any further." They didn't offer any assistance whatsoever, and a lot of the reviews online are fake. The guy didn't give me two minutes before telling me there was nothing he could do. Bad service, bad company and bad advertisement.