A step ahead?? I called today after watching the video on SynBio. I already have the Hidden Alpha subscription, and wanted to make sure I would get the special reports. Megan Bennett helped me quite a bit. She explained that the reports are already available to me but I was just a day ahead of them being available online. She was both pleasant and helpful. When she told me she was relatively new to your company, I was pleasantly surprised. She certainly knows how to provide excellent customer service! Kudos to Megan.

December 6 presentation problems December 6, 2023, 11:32 pm ( east coast time) Dear Altimetry… I just finished watching the two hour joint presentation by chaikin and altimetry. The moderator said the offer would be open until midnight. After the long presentation I took time to eat dinner (I live in California), thinking I had plenty of time to respond to their offer. At 8 pm my time (11 pm east coast time, still one hour until midnight) I tried to log in to the web site shown several times during the presentation and found that it does not exist (try it yourself). I did find another web site showing chaikin, so clicked on that one. It showed content by the joint presenters that appeared to relate to this evening’s presentation, but with big letters saying the offer had expired. This was at 11: 08 pm, east coast time. I am so upset by these failures that I have no confidence in the offer that I missed out on. I just thought you would like to know about them. Jackson Grantham

I canceled within the 7 day period and…no refund ! I canceled within the 7 day period and they wont refund my money.they sent me old info. from 2001 - 2002. They said they would send me my money back after i waited weeks and never did. Had to cancel my debit card so they could not keep charging me.its a shame Google lets these bums advertise ! I emailed Google and their responce was that companys like this slip through the cracks.well it must be a big CRACK ! Altinetry said that they are not a financial adviser their a financal reporter .more like a financal RIP OFF.

Poor IP system AND "customer service"! I signed up with them on 10/9/21 but I never received access to their web site as promised. The automated system didn't send info to log on. I called the member services (#800 701-9346) on 11/3/21 to cancel because I hadn't got access to their site. The guy I talk with apologized sent me an email with the log on info and specified that my 30 day review would period start 11/3/21. When I called today to cancel 12/2/21 they said they couldn't refund my money because I joined 10/9/21. I tried explaining what happened but to no avail. SO their IP system screwed up -the cust. serv. guy tried to help but was not aware he couldn't reset the review period (or lied about it) - and the last person couldn't have cared less and implied I had lied to her.

Poor performance Poor performance, warning the refund they talk about is limited to 30 days and I never saw it mentioned in the ad. These guys are connected to Chaikin who sent out a false pre-market SCMI BUY recommendation and were so incompetent that they didn't notify me of the error until after trading hours and the SCMI stock dropped over %10. I don’t expect them to be always right with advice, but I expect intentional advice, not erroneous costly advice.