HIGH ALPHA documented as worse than an S&P500 index fund Their presentation to sell their premium service HIGH ALPHA used examples of recommendations that were never actually made by HIGH ALPHA. I did a spreadsheet of every recommendation made by HIGH ALPHA since its inception in Sep-2019. The annualized return was 4.5% compared to over 8% for the S&P500 in the same period. Those are the cold hard facts. Altimetry asked by email for a time to speak on the phone for Oct-3-2022. I gave them a 45-minute appt and my phone number. They never called, nor did they ever further communicate by any other method as of Oct-7-2022.

A step ahead?? I called today after watching the video on SynBio. I already have the Hidden Alpha subscription, and wanted to make sure I would get the special reports. Megan Bennett helped me quite a bit. She explained that the reports are already available to me but I was just a day ahead of them being available online. She was both pleasant and helpful. When she told me she was relatively new to your company, I was pleasantly surprised. She certainly knows how to provide excellent customer service! Kudos to Megan.

Poor performance Poor performance, warning the refund they talk about is limited to 30 days and I never saw it mentioned in the ad. These guys are connected to Chaikin who sent out a false pre-market SCMI BUY recommendation and were so incompetent that they didn't notify me of the error until after trading hours and the SCMI stock dropped over %10. I don’t expect them to be always right with advice, but I expect intentional advice, not erroneous costly advice.

Fortunately I read your website… Fortunately I read your website reviews. All are ex-members of your altimetry due to poor communication or no communication. lack of pleasant customer service and overcharging with no money returned during your 30 days refund period. your presentation was good but your sales follow through is the worst.

I just checked my credit card statement… I just checked my credit card statement and there is a healthy charge lister there. I was under the impression that our original agreement is ended at least a year ago. Would you please check your records and let me know where I stand. John Tierne