Double raise for Megan First time I called Altimetry. Although I signed up yesterday, I had not received anything via the emails yet, which is almost automatic with other companies, so had to call Altimetry to find why I hadn't received anything. Megan Bennett assisted me in finding Joel Litman's 'Hidden Alpha' reports, etc. which I had signed up for. She was very understanding of my plight and had me sign into the Altimetry site which gave me everything I was looking for. I am now one happy camper. She speaks English, very clear voice, understands what you are saying and is VERY pleasing to talk. Really, I do. She's a good representative of your company and I recommend her for a double raise.

Called Customer service to get help with website Called Customer service to get help with a website question. Meg B. helped me quickly and wanted to know if I had any other questions as a new subscriber. She was genuinely interested in helping in any way beyond my initial question. She said we are here to help and call back with any questions.

i have great results with 3 portfolios i have great results with 3 portfolios. I don t understand bad review. but I don t try to cancel. I don t know how the costumer service are good. but the portfolio is rock solid return

Poor IP system AND "customer service"! I signed up with them on 10/9/21 but I never received access to their web site as promised. The automated system didn't send info to log on. I called the member services (#800 701-9346) on 11/3/21 to cancel because I hadn't got access to their site. The guy I talk with apologized sent me an email with the log on info and specified that my 30 day review would period start 11/3/21. When I called today to cancel 12/2/21 they said they couldn't refund my money because I joined 10/9/21. I tried explaining what happened but to no avail. SO their IP system screwed up -the cust. serv. guy tried to help but was not aware he couldn't reset the review period (or lied about it) - and the last person couldn't have cared less and implied I had lied to her.

Signed up for trial Altimetry Signed up for trial Altimetry. Did not agree to auto renewal. I cancelled after unauthorized auto renewal. For 2 years they debited my credit card. Finally agreed to give me a Altimetry credit for $178 not my credit card. So I’m out over $350. Don’t trust these people.