A step ahead?? I called today after watching the video on SynBio. I already have the Hidden Alpha subscription, and wanted to make sure I would get the special reports. Megan Bennett helped me quite a bit. She explained that the reports are already available to me but I was just a day ahead of them being available online. She was both pleasant and helpful. When she told me she was relatively new to your company, I was pleasantly surprised. She certainly knows how to provide excellent customer service! Kudos to Megan.

I just checked my credit card statement… I just checked my credit card statement and there is a healthy charge lister there. I was under the impression that our original agreement is ended at least a year ago. Would you please check your records and let me know where I stand. John Tierne

Poor IP system AND "customer service"! I signed up with them on 10/9/21 but I never received access to their web site as promised. The automated system didn't send info to log on. I called the member services (#800 701-9346) on 11/3/21 to cancel because I hadn't got access to their site. The guy I talk with apologized sent me an email with the log on info and specified that my 30 day review would period start 11/3/21. When I called today to cancel 12/2/21 they said they couldn't refund my money because I joined 10/9/21. I tried explaining what happened but to no avail. SO their IP system screwed up -the cust. serv. guy tried to help but was not aware he couldn't reset the review period (or lied about it) - and the last person couldn't have cared less and implied I had lied to her.

Poor performance Poor performance, warning the refund they talk about is limited to 30 days and I never saw it mentioned in the ad. These guys are connected to Chaikin who sent out a false pre-market SCMI BUY recommendation and were so incompetent that they didn't notify me of the error until after trading hours and the SCMI stock dropped over %10. I don’t expect them to be always right with advice, but I expect intentional advice, not erroneous costly advice.

I have used Joel Litman and his service… I have used Joel Litman and his service for nearly a year now! I enjoy getting up each days and looking at stocks and how they are rated. I can tell you he isn't perfect but darn close. My account is up because of him and working with Chaikin analytics. I used to use Fischer what a rip off. They want you to have 500,000 in your acct to start working with you so they can be paid on money they never earned! For those complaining about getting a credit on account instead of a full refund, ignore them. They are the ones trying to rip off Altimetry as it is fully disclosed upon signing up that they will not refund because of people taking advantage of using it then dumping it (the service). Keep up the good work guys!!