A step ahead?? I called today after watching the video on SynBio. I already have the Hidden Alpha subscription, and wanted to make sure I would get the special reports. Megan Bennett helped me quite a bit. She explained that the reports are already available to me but I was just a day ahead of them being available online. She was both pleasant and helpful. When she told me she was relatively new to your company, I was pleasantly surprised. She certainly knows how to provide excellent customer service! Kudos to Megan.

I just checked my credit card statement… I just checked my credit card statement and there is a healthy charge lister there. I was under the impression that our original agreement is ended at least a year ago. Would you please check your records and let me know where I stand. John Tierne

ALTIMETRY.COM are SCAMMERS Unfortunately ALTIMETRY.COM are scammers. Their billing system locks you in to repeat regular billing that you can't escape from. Contacting them repeatedly to request an end to your subscription is futile and met with NO RESPONSE at all. As you use a contact form on their website to contact them, you have no proof that you did in fact contact them because you don't have a dated copy of the email. You will need to contact your bank or credit card company to have these unauthorized automatic withdrawals stopped and refunded. (Altimetry, 110 Cambridge St., Cambridge, MA 02141) The fact that ALTIMETRY.COM / JOEL LITMAN had to scam me for $133 per month should give you an idea of how reputable their service is. My advice is to STAY AWAY from ALTIMETRY.COM.

Signed up for trial Altimetry Signed up for trial Altimetry. Did not agree to auto renewal. I cancelled after unauthorized auto renewal. For 2 years they debited my credit card. Finally agreed to give me a Altimetry credit for $178 not my credit card. So I’m out over $350. Don’t trust these people.

Fortunately I read your website… Fortunately I read your website reviews. All are ex-members of your altimetry due to poor communication or no communication. lack of pleasant customer service and overcharging with no money returned during your 30 days refund period. your presentation was good but your sales follow through is the worst.