Double raise for Megan First time I called Altimetry. Although I signed up yesterday, I had not received anything via the emails yet, which is almost automatic with other companies, so had to call Altimetry to find why I hadn't received anything. Megan Bennett assisted me in finding Joel Litman's 'Hidden Alpha' reports, etc. which I had signed up for. She was very understanding of my plight and had me sign into the Altimetry site which gave me everything I was looking for. I am now one happy camper. She speaks English, very clear voice, understands what you are saying and is VERY pleasing to talk. Really, I do. She's a good representative of your company and I recommend her for a double raise.

"glitch" fixed I had experienced a "glitch" in the system that prevented me from seeing the Altimeter. After working with Meg B. for several days, she was able to get IT to get it fixed. I want to say that Meg B. was awesome from the start, she kept emailing me with status and always answered my questions. This was top rate customer service from Meg B.

December 6 presentation problems December 6, 2023, 11:32 pm ( east coast time) Dear Altimetry… I just finished watching the two hour joint presentation by chaikin and altimetry. The moderator said the offer would be open until midnight. After the long presentation I took time to eat dinner (I live in California), thinking I had plenty of time to respond to their offer. At 8 pm my time (11 pm east coast time, still one hour until midnight) I tried to log in to the web site shown several times during the presentation and found that it does not exist (try it yourself). I did find another web site showing chaikin, so clicked on that one. It showed content by the joint presenters that appeared to relate to this evening’s presentation, but with big letters saying the offer had expired. This was at 11: 08 pm, east coast time. I am so upset by these failures that I have no confidence in the offer that I missed out on. I just thought you would like to know about them. Jackson Grantham

Fortunately I read your website… Fortunately I read your website reviews. All are ex-members of your altimetry due to poor communication or no communication. lack of pleasant customer service and overcharging with no money returned during your 30 days refund period. your presentation was good but your sales follow through is the worst.

Poor IP system AND "customer service"! I signed up with them on 10/9/21 but I never received access to their web site as promised. The automated system didn't send info to log on. I called the member services (#800 701-9346) on 11/3/21 to cancel because I hadn't got access to their site. The guy I talk with apologized sent me an email with the log on info and specified that my 30 day review would period start 11/3/21. When I called today to cancel 12/2/21 they said they couldn't refund my money because I joined 10/9/21. I tried explaining what happened but to no avail. SO their IP system screwed up -the cust. serv. guy tried to help but was not aware he couldn't reset the review period (or lied about it) - and the last person couldn't have cared less and implied I had lied to her.