HIGH ALPHA documented as worse than an S&P500 index fund Their presentation to sell their premium service HIGH ALPHA used examples of recommendations that were never actually made by HIGH ALPHA. I did a spreadsheet of every recommendation made by HIGH ALPHA since its inception in Sep-2019. The annualized return was 4.5% compared to over 8% for the S&P500 in the same period. Those are the cold hard facts. Altimetry asked by email for a time to speak on the phone for Oct-3-2022. I gave them a 45-minute appt and my phone number. They never called, nor did they ever further communicate by any other method as of Oct-7-2022.

Called Customer service to get help with website Called Customer service to get help with a website question. Meg B. helped me quickly and wanted to know if I had any other questions as a new subscriber. She was genuinely interested in helping in any way beyond my initial question. She said we are here to help and call back with any questions.

Creepy Solicitations Stay Away!! I paid many thousands to join this service. I found the tools to be outdated and not current to the market. Most worrisome a creepy guy just called me from Altimetry and when I asked for reason for the call he said “did I get recent sales email”. I said don’t call me with solicitations the guy got very rude yelled at me. I’m really creeped out as they have my cell and address!!!! Not worth the money and creepy too!!!

A step ahead?? I called today after watching the video on SynBio. I already have the Hidden Alpha subscription, and wanted to make sure I would get the special reports. Megan Bennett helped me quite a bit. She explained that the reports are already available to me but I was just a day ahead of them being available online. She was both pleasant and helpful. When she told me she was relatively new to your company, I was pleasantly surprised. She certainly knows how to provide excellent customer service! Kudos to Megan.

December 6 presentation problems December 6, 2023, 11:32 pm ( east coast time) Dear Altimetry… I just finished watching the two hour joint presentation by chaikin and altimetry. The moderator said the offer would be open until midnight. After the long presentation I took time to eat dinner (I live in California), thinking I had plenty of time to respond to their offer. At 8 pm my time (11 pm east coast time, still one hour until midnight) I tried to log in to the web site shown several times during the presentation and found that it does not exist (try it yourself). I did find another web site showing chaikin, so clicked on that one. It showed content by the joint presenters that appeared to relate to this evening’s presentation, but with big letters saying the offer had expired. This was at 11: 08 pm, east coast time. I am so upset by these failures that I have no confidence in the offer that I missed out on. I just thought you would like to know about them. Jackson Grantham