Poor IP system AND "customer service"! I signed up with them on 10/9/21 but I never received access to their web site as promised. The automated system didn't send info to log on. I called the member services (#800 701-9346) on 11/3/21 to cancel because I hadn't got access to their site. The guy I talk with apologized sent me an email with the log on info and specified that my 30 day review would period start 11/3/21. When I called today to cancel 12/2/21 they said they couldn't refund my money because I joined 10/9/21. I tried explaining what happened but to no avail. SO their IP system screwed up -the cust. serv. guy tried to help but was not aware he couldn't reset the review period (or lied about it) - and the last person couldn't have cared less and implied I had lied to her.

HIGH ALPHA documented as worse than an S&P500 index fund Their presentation to sell their premium service HIGH ALPHA used examples of recommendations that were never actually made by HIGH ALPHA. I did a spreadsheet of every recommendation made by HIGH ALPHA since its inception in Sep-2019. The annualized return was 4.5% compared to over 8% for the S&P500 in the same period. Those are the cold hard facts. Altimetry asked by email for a time to speak on the phone for Oct-3-2022. I gave them a 45-minute appt and my phone number. They never called, nor did they ever further communicate by any other method as of Oct-7-2022.

The $2500 offer is still up, terms are very clear I have not used the service yet, but Altimetry is very transparent on their offer made this month. (The Chaikin and Litman video). The link provided at the end of the 1+ hour video still works as shown, and still provides all of the 'value' they claim. $2500 all in and the term is auto-renew by default. The refund is also CREDIT TOWARDS furture purchases, not back on the card, so best to be sold on subscribing before pushing the button. It looks like a strong offer for those willing to invest in Chaikin-style advise, using a different "Beyond-GAAP" lens.

"glitch" fixed I had experienced a "glitch" in the system that prevented me from seeing the Altimeter. After working with Meg B. for several days, she was able to get IT to get it fixed. I want to say that Meg B. was awesome from the start, she kept emailing me with status and always answered my questions. This was top rate customer service from Meg B.

I canceled within the 7 day period and…no refund ! I canceled within the 7 day period and they wont refund my money.they sent me old info. from 2001 - 2002. They said they would send me my money back after i waited weeks and never did. Had to cancel my debit card so they could not keep charging me.its a shame Google lets these bums advertise ! I emailed Google and their responce was that companys like this slip through the cracks.well it must be a big CRACK ! Altinetry said that they are not a financial adviser their a financal reporter .more like a financal RIP OFF.