Called Customer service to get help with website Called Customer service to get help with a website question. Meg B. helped me quickly and wanted to know if I had any other questions as a new subscriber. She was genuinely interested in helping in any way beyond my initial question. She said we are here to help and call back with any questions.

I just checked my credit card statement… I just checked my credit card statement and there is a healthy charge lister there. I was under the impression that our original agreement is ended at least a year ago. Would you please check your records and let me know where I stand. John Tierne

Double raise for Megan First time I called Altimetry. Although I signed up yesterday, I had not received anything via the emails yet, which is almost automatic with other companies, so had to call Altimetry to find why I hadn't received anything. Megan Bennett assisted me in finding Joel Litman's 'Hidden Alpha' reports, etc. which I had signed up for. She was very understanding of my plight and had me sign into the Altimetry site which gave me everything I was looking for. I am now one happy camper. She speaks English, very clear voice, understands what you are saying and is VERY pleasing to talk. Really, I do. She's a good representative of your company and I recommend her for a double raise.

Signed up for trial Altimetry Signed up for trial Altimetry. Did not agree to auto renewal. I cancelled after unauthorized auto renewal. For 2 years they debited my credit card. Finally agreed to give me a Altimetry credit for $178 not my credit card. So I’m out over $350. Don’t trust these people.

December 6 presentation problems December 6, 2023, 11:32 pm ( east coast time) Dear Altimetry… I just finished watching the two hour joint presentation by chaikin and altimetry. The moderator said the offer would be open until midnight. After the long presentation I took time to eat dinner (I live in California), thinking I had plenty of time to respond to their offer. At 8 pm my time (11 pm east coast time, still one hour until midnight) I tried to log in to the web site shown several times during the presentation and found that it does not exist (try it yourself). I did find another web site showing chaikin, so clicked on that one. It showed content by the joint presenters that appeared to relate to this evening’s presentation, but with big letters saying the offer had expired. This was at 11: 08 pm, east coast time. I am so upset by these failures that I have no confidence in the offer that I missed out on. I just thought you would like to know about them. Jackson Grantham