Excellent Service Great company with great people . They are always willing to assist . They are very professional:))

Terrible dose not even describe how bad… Terrible dose not even describe how bad this broker is. Not just from a customer standpoint, but from an actual executable brokerage viewpoint these lot are un-professional, incompetent and you should stay away. As a professional I have never seen such blatant front running(illegal in the UK) and clear market order flow(also illegal in the UK). Frankly, 'Slippage' should not be a thing in the digital age, but this is why you will pay sometime 10% more than the limit order you place.(thats what they say) What's the point in having a limit order if you execute it at over 10% above the limit? They claim its for market stability, but I do not want the trade if its 10% out from my calculations. I am truly so glad I didn't transfer my large account to these thieves and liars. Not only that but they refuse to invest in the back end, the servers and web code, so during a busy day you will not be able to access your account through the web trader or through the TWS. Even if you pay for their 'Pro' service you will be constantly disappointed with this brokerage. What gets me is they execute for a lot of the 'free' platforms, trade 212 being a good example. So they aren't just fleecing their own clients, they are also doing this to other platforms. The only way a company like this tops and changes is if we vote with our wallets, so don't use them, especially if your are a retail client as you will lose out big time. All I have said in this review has provable screenshots and screen captures with other live data feeds(refinitve and bloomberg) to show what I have described.

Helpful tech team After reading reviews of this trading platform I was reluctant to open an account with them but glad I did. The account set up was both straight forward and simple, Daniel from the tech help guided me through the funding process after I'd initially had trouble which was down to my fault. Can't understand how some are having problems with the mobile app as I've not encountered any so far in 2 months of daily use.

Unable to sell my holdings on the market I am really begining to wonder what has happened to this company . I have been a customer for a number of years and things worked out fine until recent times and now customer service has gone down the pan . Example - on Jan 14 this year I bought a holding in a large silver EFT (not a small unknown stock .) . Two weeks ago I decided to sell part of it . I tried to put in a sell order. The system would not accept it . The latest message reads ... This product is currently unavailable to clients classified as retail clients . I understand that I cannot buy them but do not understand the ban on selling them After all IBKR sold them to me in the first place In other words I would seem to be stuck with these shares and can not sell them. Even though they were sold to me only 6 weeks ago . Out of my portfolio of 8 holdings 2 are blocked from selling . I can't be the only one thus effected . I have been trying to contact IBKR many times by phone . Hours spent hanging on the phone to no avail , which is very irritating and somewhat worrying. Meanwhile I have lost all confidence in this organisation . Surely the most important aspect of their business is customer service ? What is the problem ? Now what to do ? Any ideas ?

Terrible broker Terrible broker, I have $27000 in my account, it's NOT allowing me to purchase stocks, available funds in my account and I cant buy. Do yourself a favour, search for something better. Customer service = non-existent Search for reviews online, you will know what I'm saying.