Alen Tomas
GBExcellent Service Great company with great people . They are always willing to assist . They are very professional:))
Customer
GBLarge broker but not for < $100k… Large broker but not for < $100k client. Heavy commissions for today's choice of brokers. TWS platform old and freezes. Have to really pay for each extra (Ryanair experience): market data - can't plot charts without subscription, inactivity fees, third-rated quality news. Adds up to real cost of $300-$500 per year (Lite version not available outside the US). Support tickets closed at will. Phone assistance useless and makes issues worse (eg, by resetting passwords where not asked). Forms/requests not processed. Customer never right -- forget about 'compensation' even if mistake is made by IBKR. Customers are treated obnoxiously, the company refuses to accept any errors. You will always be 'wrong'. Noticeable how IBKR in-house traders/trading systems are trying to fleece you on option spreads and limit orders. IBKR does makes markets against their client positions. Also, IBKR forcibly closes-out one leg of combo trades to manage their own book and profitability (not your risk!) leaving you with the market exposure in the wrong way.
Michael Gilchrist
IEGoing to the dogs Going to the dogs Had an account for a few years then closed it. Tried to reopen it but between the website and authentication complexities it was impossible so I opened another one but got blocked out because of constant glitches now I am expected to stay on hold for an hour or more to try sort it out.....painful, bloated and overly complicated. I guess if you are an institutional inverter you'll have a much better service than us peasants. Going elsewhere
Matthieu Leger
GBSay goodbye to your money, funds transfers only work in one direction For me this is nothing more than a scam. The wife and I tried to open an account with IBKR. They ask you to deposit funds so that your application is considered first. Well, that should have been a red flag, but we were stupid enough to go ahead. Now, our application was rejected because they wanted to have copies of some personal details we are not willing to share, which is absolutely fine. But it is now impossible to withdraw our funds. We tried to contact them by email and tickets multiple times, no one dares answering. They will contact you within minutes to open an account, but nothing in weeks once they have your money. Beware and avoid like the plague.
Best Mattress UK
ROTerrible broker Terrible broker, I have $27000 in my account, it's NOT allowing me to purchase stocks, available funds in my account and I cant buy. Do yourself a favour, search for something better. Customer service = non-existent Search for reviews online, you will know what I'm saying.