Scam! They steal your money Scam! Horrible customer service. I purchased some clothes through the app. Next day I received notification that one piece won’t be shipped but I will get refund in no more than 7 days. After 10 days still no refund. I contacted them and they said thank you for the patience refund should be on my account in 5 days… Now it’s been 3 weeks and still nothing I contacted them again and now they are telling me to contact my bank because they refunded it 3 weeks ago which is BS. My bank told me that they never refunded anything.

Randomly closes account I cannot, in good conscience, recommend Treecard. I am incredibly sad to say so, as I felt really good about doing something so simple to help the planet, and was having a lot of fun with the rewards I could get for getting my points. As many here have said though, they closed my account, and when asked why, stated that they could not tell me. I had not even been very active using it the last month, and cannot think of a reason why they should have reason to cancel it. I was in the middle of a Succulent Box subscription, which has now been cut short as well. My recommendation is, if you do decide to proceed with getting a Treecard, wait a few months before reviewing to see if your account gets closed with no explanation, too.

1.I opened an account and was excited… 1.I opened an account and was excited to use my card. There was a delay receiving my card (which is sent from the UK!!!) when I asked for a prospective timeframe to receive it, customer service simply said they don’t know lol. 2. I added a card to fund my account. When I added a second card this apparently flagged up a security problem and the customer service response was that I could no longer deposit by card ever again and to make a bank transfer instead. 3. Their app is bugged to hell and the worst banking app I have ever used. Their customer service are useless and consider any response as a resolution to their obvious problems. I would avoid this bank like the plague.

Dishonest Organization Unfortunately :( Had a really bad experience with their product and team. Tried to claim my reward points that I was saving for almost a year and when I tried to, they removed the reward. When I asked if I could still claim it, I got zero response. Their reward center has worsened a lot since they started.

Why I ❤️ Treecard Treecard has changed not only how I bank but my life. From marketing to Tree distribution, from Saving in Trees to Spending with Trees, Treecard has propelled my Natural Level to a whole other level. My slogan is “plant Trees with your products and services” and using Treecard it is easier done than said. I can’t wait to see where they will be next year.