Fast Fast, friendly and hassle free!

I live in Missouri and visit family in… I live in Missouri and visit family in Chicago. My transponder and cars needed updating in the IPass system. We stopped at the plaza in Bolingbrook. Very pretty facility . Easy parking. Greeted by a gentleman as we came in and handed us a ticket and we were called right away. Avita was our clerk who got us all straightened out. She was very pleasant and did it with a smile. Lov see d the customer service!

Same as previous Customer Took £450 on line. No driver turned up and no way to contact them. Also worrying as they have a copy of my driver's license. Watch this space!

Customer service call I called today to ask about why I had an invoice when I had my card attached to my account. I made an account as soon as I got my invoice the first time. By the time I got my mail it was past the 14 days and I didn't realize. I didn't even know there was a 14 day limit. I called to try to figure this out and the lady that answered was not helpful at all. She was rude, did not sympathize with what I had to say. She basically said "too bad". I asked her to connect me with a supervisor. She said that the supervisor was with someone else and would call me back. She has not called me back. So I am not sure she even relayed the message to her supervisor. I also told her I had requested to take the survey, she disconnected me before I could do the survey. I don't mind paying the tolls and you know what I will even pay the fees but no need to be rude on the phone.