This is the worst place you can park… This is the worst place you can park your money. The company is a corrupt scam. They take your money with pleasure, but when you ask to withdraw money....OMG. It took me two weeks and a huge favor from my local bank, with which I have a 20 year relationship to get my money out of this hell-hole. Do not use this company. You will regret it.

I really enjoy using Firstrade I really enjoy using Firstrade. Especially I didn’t encounter any app down time during trading in these days while I heard my friends did experience app down when using other broker’s platform to trade. What else I can say, I love Firstrade!

Missing funds when withdrawal I have been using firstrade for 3 years and I have to close account due to compliance reason of my new job. I wired out all my fund and some of it is missing. My bank have no fees charged for remittance and firstrade denied any responsibility from their side. I'm now missing some of my funds. Never going back to Firstrade.

They are a small company run by a… They are a small company run by a family, and none of the main people live in the United States. They have business in China, but they have no license and evade financial supervision. They urge Chinese customers to remit money to the United States, but they can’t get it out. This is a very risky fraudulent company, Advise everyone not to be fooled.

This is not a real trading firm... If I could give zero stars I would. Firstrade locked my account and I have been trying for weeks to transfer to another brokerage due to their poor service. The transfer keeps being rejected and they can't tell me why. I have spent numerous hours on the phone to no avail. Eventually I got my other brokerage firm to help me out with the transfer. AVOID FIRSTRADE LIKE THE PLAGUE. THESE PEOPLE ARE UNPROFESSIONAL AND CLUELESS. You'd swear that it is a Mom and Pop business that they're running.