Hinky, Avoid. Provided customer background, identity check, more than enough financial assets, lots of experience. Financial economist profession. Have never been denied brokerage in half century of investing. Was denied opening account, in e-mail that also wanted to know if I were related to named powerful public officials. No denial reason given even on written request. Something very wrong here, stay away from.

My account is missing money this… My account is missing money this morning. They claimed having technical issues, I want to wait till tomorrow to see if they fix the problem. Company of this kind cannot be trusted.

This is the worst place you can park… This is the worst place you can park your money. The company is a corrupt scam. They take your money with pleasure, but when you ask to withdraw money....OMG. It took me two weeks and a huge favor from my local bank, with which I have a 20 year relationship to get my money out of this hell-hole. Do not use this company. You will regret it.

I really enjoy using Firstrade I really enjoy using Firstrade. Especially I didn’t encounter any app down time during trading in these days while I heard my friends did experience app down when using other broker’s platform to trade. What else I can say, I love Firstrade!

My overall experience was medium My overall experience was medium. Several times they ignored my emails or answered answers that have nothing to do with what I wrote. When I talked to them about Withdrawal I saw that they start asking for all kinds of illogical things and become unpleasant. So I realized I wasn't going to stay with them. In the end transfer was fine. Most of their representatives are very professional and kind I must say, the problem in my opinion is in the "back office". They must improve their service there. They must immediately allow those who want to withdraw their money without asking questions and without asking for anything (it didn't happen to me, but I read too many negative comments on this subject). I personally did not feel at ease that my money would be with them so I decided to move Hope they improve in the future