Support is useless Support is useless. Service is fine as long as you have no problems. When you have a problem basically you get a response along the lines of Nothing we can do about it. Thank you for choosing Firstrade as your online broker. Well I'm moving my trades to another online broker.

This is the worst place you can park… This is the worst place you can park your money. The company is a corrupt scam. They take your money with pleasure, but when you ask to withdraw money....OMG. It took me two weeks and a huge favor from my local bank, with which I have a 20 year relationship to get my money out of this hell-hole. Do not use this company. You will regret it.

Don't trust this company My funds are being locked for the whole day since pre-market hour as this company claims they are encountering issue to display the actual account value of some customers correctly. But the fact is the money in my account has currently disappeared and I have been unable to invest anything the whole day! I doubt where this company has taken their customers' funds to... No action is done so far and no response from their CS. Traders shouldn't use this company anymore. Imagine you can't sell or buy when you need / want to!

I want to give -5 Star They blocked my money more than 6 years now!!!! The worst company I ever seen. I sent all documents they asked a couple of times and still nothing. The best way to make trading impossible. As I'm NHS trust member no trust from this people. Luckily there is other platforms easy to verify your account. I using CMC market, IG and eToro.

Have used the broker more than a year… Have used the broker more than a year as a international costumer, almost never had issues. Very professional and good broker. Did withdraw money 2 times without any issues, did receive my Money within 2 days. That’s better than my local broker. Highly recommend. Don’t understand all these negative reviews!