They are a small company run by a… They are a small company run by a family, and none of the main people live in the United States. They have business in China, but they have no license and evade financial supervision. They urge Chinese customers to remit money to the United States, but they can’t get it out. This is a very risky fraudulent company, Advise everyone not to be fooled.

Missing funds when withdrawal I have been using firstrade for 3 years and I have to close account due to compliance reason of my new job. I wired out all my fund and some of it is missing. My bank have no fees charged for remittance and firstrade denied any responsibility from their side. I'm now missing some of my funds. Never going back to Firstrade.

My account is missing money this… My account is missing money this morning. They claimed having technical issues, I want to wait till tomorrow to see if they fix the problem. Company of this kind cannot be trusted.

Support is useless Support is useless. Service is fine as long as you have no problems. When you have a problem basically you get a response along the lines of Nothing we can do about it. Thank you for choosing Firstrade as your online broker. Well I'm moving my trades to another online broker.

So far i have had very few issues So far i have had very few issues . I have not tried to withdraw funds but every question i have asked has been answered right away. I dont agree with all their policies but they have been very honest and forthcoming with documentation. Site seems easy to use