Firstrade

30-50 Whitestone Expwy., 11354, Flushing, United States
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1.60
Based on 20 Reviews

5

10.00%

4

5.00%

3

0.00%

2

5.00%

1

80.00%
About Firstrade

Firstrade Securities is an online discount brokerage firm headquartered in Flushing, New York offering investment products - stocks, exchange-traded funds , options, mutual funds, and bonds.

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Mark Sachs
GB

This is the worst place you can park… This is the worst place you can park your money. The company is a corrupt scam. They take your money with pleasure, but when you ask to withdraw money....OMG. It took me two weeks and a huge favor from my local bank, with which I have a 20 year relationship to get my money out of this hell-hole. Do not use this company. You will regret it.

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Michael O'Neill
IE

Support is useless Support is useless. Service is fine as long as you have no problems. When you have a problem basically you get a response along the lines of Nothing we can do about it. Thank you for choosing Firstrade as your online broker. Well I'm moving my trades to another online broker.

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Manny Tolle
GB

So far i have had very few issues So far i have had very few issues . I have not tried to withdraw funds but every question i have asked has been answered right away. I dont agree with all their policies but they have been very honest and forthcoming with documentation. Site seems easy to use

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LJ
GB

I signed up 2 weeks ago I signed up 2 weeks ago, but having a problem connecting bank account with major institution. In addition, I had a problem with employment verification, and it took 45 minutes via phone to get help. That was resolved, but now I can't fund my account. I sent an email 2 days ago, but still waiting for response. That being said, I have not used the trading platform yet, but if I have a problem, I'm assured a very long wait time. Maybe the delay in funding will give me some time to research the competition a bit more.

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Sone
TW

Avoid! Their customer service sucks Don’t expect any customer service. No one bothers to provide any assistance. Representatives decided what/who to respond. They don’t reply any emails weeks after they were sent. Avoid funding the account if you already have signed up or you risk freezing your assets for 2 weeks before they can be transferred to another broker. Unprofessional!

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