Sue
GBA Titan(ic) cusomer service disaster A disappointing experience travelling to India with Titan in November last year. I wrote an 11-page document in December 2023 providing evidence of concerns and received a derisory amount in compensation relative to the cost of the holiday and no acknowledgment of the issues raised. These included the lack of professionalism of the local guide who managed the itinerary to ensure we visited 6 shops for about 11/2 hours each (not listed in the itinerary, his decison without consultation) and collected commission on sales at 30% as I read. In addition, the same person chose to flout health and safety rules on two boat trips. The Tour Manager did not seem to be able to change this pattern of behaviour which was disturbing, The condition of the bus we travelled on for 18 days was poor, broken footrests and water bottle holders ripped off with no toilet facility which for long journeys was unacceptable. I evidenced issues relating to flights where special meals had not been ordered by the company and hotel safes not being secure so having to be replaced. I escalated this to ABTA who are exercising extraordinary patience and tolerance with the company to reply specifically to the matters I raised and have 'reminded Titan of their responsibilities'. Titan seems unable to take complaints seriously and studiously avoids addressing bona fide concerns. As this company has taken over Saga, I am concerned that the professional culture of Saga, with whom I have enjoyed my holidays very much, is going to be destroyed by inept management who do not have the interests of customers at the centre of their business.
John
GBI was a customer of Titan for multiple⦠I was a customer of Titan for multiple years, I referred friends, and all to get 0% fees. Over time, they focused more on growing AUM and less on returns and investments for customers. They then revoked my 0% fees and started charging me and their performance sucked. It took me 6 months to move my funds to a trusted Vanguard/Fidelity as well because they invested my IRA into Russian stocks which other brokerages couldn't accept and charged me over $100 fee to transfer my account. I've lost so much money from these people and they still are holding $100 in my account which I am unable to remove. Never use this product.
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GBTitanπ The website/agency mentioned in my profile name is the best way/alternative to get your money back.
hoksau shum
GBthe machine will breaks easy I had two⦠the machine will breaks easy I had two in a year one cover by the warranty, but the otherone they would not cover, because the warranty just over a year, for money they ask for not worth it. A unknow cheap Chinese made garden tool are better than titan, well titan just name.
Pete Sherman
GBJust spent 4 hours going through the⦠Just spent 4 hours going through the set up, already have a Garmin and Huawei smart watches, this one's awful, downloaded PGfit app, several issues that can't get help with, can't register, app stalls, terrible, second, though connected to Bluetooth will not allow access to phone contacts, lastly, will not allow you to adjust time out for screen in user profile, all together a real BAD CHOICE for a phone despite the app, don't waste your time buying, cheap and nasty with no help readily available.